Banking Support Officer at Stanbic IBTC Bank

Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management

Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria.

Applications are invited from interested and qualified candidates to apply for Banking Support Officer at Stanbic IBTC Bank

Job Specifications:

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Job Description:

  • Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

  • Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
  • Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.

Key Responsibilities / Accountabilities
Key Responsibilities:

  • Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
  • Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
  • To undertake advanced administration tasks as required e.g. to support problem resolution
  • To support the development teams and the 24/7 group in deploying applications and solving problems
  • Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications

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Qualifications and Requirements:

  • Minimum of first Degree in Computer Sciences or IT related courses
  • Knowledge of Oracle SQL, Unix Administrator, Javascripts required
  • 3-4 years experience in related role

Knowledge / Technical Skills / Expertise:

  • Technical Competencies
  • Application knowledge for support
  • IT applications
  • IT support
  • Troubleshooting ability
  • Debugging
  • Data analysis

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Method of Application

Interested and qualified candidate for “Banking Support Officer at Stanbic IBTC Bank” should click the APPLY HERE button below.

Deadline: Not Specified

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