Career Opportunities at Bankly

Bankly is a financial technology company pushing the boundaries in cash digitization and data led consumer services. 

Since 2019, Bankly has been focused on building the infrastructure to serve Nigeria’s informal segment and so far we’ve served approximtely 35000 customers across our network of about 15,000 agents around Nigeria. We’re building a bank for the financially underserved.

Applications are invited from interested and qualified candidates to apply for Career Opportunities at Bankly

Job Specifications:

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Job Description:
  • The Business Intelligence Analyst position involves designing, managing, and deploying data systems, reports, and dynamic dashboards, as well as training users in these systems and the use of reports. The Business Intelligence Analyst will also present analytic findings.
  • This position is responsible for extracting data from multiple sources, manipulating and validating data, and conducting root cause analysis.
  • The successful candidate should be comfortable performing the following: writing queries in SQL Management Studio, developing analytical visualizations such as Tableau, Power BI, BI 360, etc. and managing data systems development/enhancements projects.
  • The Business Intelligence Analyst plays an essential role in presenting operational solutions and recommendations to leadership.
  • The individual in this role analyzes complex business operations and develops business requirements and specifications for the creation of Programs and data systems and Business Intelligence reporting solutions.

Key Responsibilities

  • Gathers business intelligence from a variety of sources, including company data, industry and field reports, public information, or purchased sources.
  • Analyzes data and provides insights and recommendations for organizational planning and operations.
  • Assesses market strategies by analyzing related products, markets, or trends.
  • Creates business analytics by synthesizing information from multiple sources of data for business decisions and strategic planning. Manages consolidation of complex data into meaningful information systems
  • Demonstrate continuous effort to improve operations, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service to both internal and external staff and providers
  • Works with key stakeholders to identify reporting needs, defines the reporting requirements, designs the report, and writes the code required to deliver the report.
  • Uses business intelligence data and tools to identify and monitor current and potential customers.
  • Identifies markets for future product development and methods to improve sales of existing products by analyzing technology trends.
  • Maintains documentation and updates reports as data system enhancements are put into place and/or business rules evolve
  • Performs detailed quality control checks on significant and diverse data sets related to programs
  • Compiles business intelligence or trends to support actionable recommendations.
  • Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals.
  • Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders.
Qualifications and Requirements:
  • Bachelor’s Degree in Business, Mathematics, Computer Science or Information Technology or related field with a minimum of three (3) years or more successful experience in a FINTECH or Banking sector, primarily related to Business and Data Anaysis.
  • Knowledge of current computing technologies and software applications such as specialized Business Intelligence software, SQL query language, Microsoft Access, SharePoint, and other database applications appropriate to the position’s job responsibilities. Tableau, BI 360 & Power BI, Hyperion, and SQL Reporting Services expertise.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Ability to collect and compile relevant data.
  • Extremely organized with great attention to detail.
  • Excellent ability to analyze information and think systematically.
  • Works well independently and as part of a team.
  • Thorough understanding of the company’s business processes and the industry at large.
  • Ability to handle databases and understand technology-driven business intelligence tools.

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Compliance Officer

Job Specifications:

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Job Description:
  • The compliance officer provides direction and oversight of the compliance program.
  • The compliance officer is responsible for identifying and assessing areas of compliance risk; communicating the importance of the compliance program to the executive management; preparing and distributing the written code of conduct setting forth the ethical principles and policies which are the basis of the compliance program; developing and implementing education programs addressing compliance and the code of conduct; implementing a retaliation-free internal reporting process, including an anonymous telephone reporting system; and collaborating with executive management to effectively incorporate the compliance program within system operations and programs and to carry out the responsibilities of the position.

Duties / Responsibilities

  • Develop internal company policies and see that they are respected.
  • Make sure the organization has a clearly defined program for complying with the country’s laws.
  • Constantly report to management concerning the organization’s compliance with laws and regulations.
  • Take action in dealing with noncompliance situations, creating realistic plans to overcome them.
  • Conduct regular audits to identify potential weaknesses and noncompliance situations.
  • Communicate with employees and make sure everyone is aware of what they need to do to comply with internal and external laws and regulations.
  • Oversee, coordinate, and monitor the day-to-day compliance activities of the organization
  • In collaboration with internal stakeholders, establish a company compliance manual; maintain and supplement the manual as necessary
  • Establish, supervise, and train teams of department compliance officers responsible for identifying compliance issues at the departmental level; ensure appropriate communication for compliance issues between local and system levels, if applicable
  • Develop and coordinate appropriate compliance training and education programs for all employees; ensure and understand the company’s commitment to comply with all laws, regulations, company policies, and ethical requirements applicable to the conduct of the business; assess the need for additional training and education and develop appropriate compliance programs
  • Develop, coordinate, and/or oversee internal and external audit procedures for the purpose of monitoring and detecting any misconduct or noncompliance; if any misconduct or noncompliance is detected, recommend a solution and follow up to ensure that the non-compliance is resolved
  • Formalize and monitor a system to enable employees to report any noncompliance without fear of retribution, ensuring that the reporting system is adequately publicized and that allegations of noncompliance are investigated and responded to promptly.
  • In consultation with the human resources department, help ensure that there is a mechanism in place for disciplining instances of noncompliance (including the failure to prevent, detect, or report any noncompliance), appropriate to the nature and extent of the deviation and ensure consistency in the application of disciplinary action
  • Work with the human resources department to ensure a workforce with high ethical standards, including the establishment of minimum standards for conducting appropriate background and reference checks on potential employees
  • In conjunction with the legal team, interface and, when appropriate, negotiate with external regulatory agencies.
Qualifications and Requirements:
  • Bachelor’s Degree in Law, Finance, Business Management, or a related field.
  • 3 – 5 years’ proven experience in a compliance officer role.
  • Good knowledge of legal requirements and procedures.
  • Brilliant oral and written communication skills.
  • Highly-analytical with strong attention to detail.
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Head of People and Culture

Job Specifications:

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Job Description:
  • The Head of People and Culture is an in-house position that will lead in the areas of Performance Management, Employee Relations, Culture management, Employee Engagement, Diversity & Inclusion, Policy and Procedure development and HR Compliance. This position reports to the Chief Executive Officer (CEO).
  • An ideal candidate for the role is a highly capable People management specialist with experience in Performance Management, Organizational Culture development, Employee Engagement, Competency framework and Learning and Development.

Key Responsibilities

  • Development and execution of People Strategy pillars (Performance Management, Competency Framework, Compensation, Culture and Learning and Development) and initiatives / activitiesunder each pillar.
  • Coordination of Learning and Development activities; identification of trainings based on the competency assessment, liaising with training providers, mapping and monitoring execution of the Learning and Development training plan. Where applicable, undertake a skills audit of the organization to understand our current strengths and areas for development in the future.
  • Ensure the organization’s people strategy is linked to performance management system ensuring that organisational values are translated into measurable competencies, behaviours and objectives.
  • Develop and implement strategies to increase Diversity & Inclusion within the organization.
  • Coordination of the Learning and Development Internship programme; ensuring seamless execution and running of the learning and development internship programme from kick-off to close-out.
  • Partner with internal stakeholders to implement strategies for employee engagement and retention.
  • Manage Performance Appraisal process and assist with goal development. Collaborate on suggestions for individual training that will enhance growth and development.
  • Develop, monitor and regularly report on key People performance indicators, managementprocesses and frameworks within areas of responsibility.
  • Participate in coaching, counseling and advising management and staff to ensure resolution of employment related matters.
  • Develop and execute growth strategy, encompassing both agent and customer acquisition and retention. Also, set key performance targets, forecast and report on results.
  • Prepare and analyze HR metrics and provide reports that support decision making in specified areas.
  • Implement organisational change initiatives related to People Strategy implementation onbusiness processes and technologies.
  • Implement new, and enhance existing staff recognition and reward programs.
  • Participate in the exit interview process.
  • Maintain knowledge of industry trends and employment legislation. Ensure adherence to federal, state, and local legal requirements, advise management on needed actions to remain compliant.
  • Keep abreast of industry knowledge and trends by participating in conferences and educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.
Qualifications and Requirements:
  • Bachelor’s Degree and a minimum of 5 years of HR experience in the above areas
  • Thorough understanding of HR policies and procedures, and knowledge of Federal and State laws and regulations
  • Familiarity with all aspects of HR, including compensation, recruitment, benefits, training
  • Excellent interpersonal, written and verbal communication skills are essential. Ability to lead meetings and presentations, and ability to interface with all levels of staff with tact and diplomacy
  • Must be a collaborative team player, possess a strong customer service orientation, and be a consultative problem solver
  • Ability to advocate for both staff and management
  • Highly proactive style of work, with a demonstrated track record of developing innovative approaches
  • Strong organizational and analytical skills
  • Proficiency with Microsoft Word, Excel, and PowerPoint required.

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Method of Application

Interested and qualified candidate for “Career Opportunities at Bankly” should send their CV to: recruitment@bankly.ng using the Job Title as the subject of the mail. (Tip: Learn how to write a Professional CV)

Deadline: January 10, 2022

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