Career Opportunities at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable.

It is through the compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Applications are invited from interested and qualified candidates to apply for the career opportunities at MTN Nigeria.

Job Specifications:

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Job Description:
  • Develop and continuously update robust FTTH sales plan by channel, cycle and quarter
  • Align with sales teams to ensure consistent sales activities in existing estates/locations 
  • Drive for optima visibility in all existing estates and market clusters 
  • Design, plan and manage trade and outdoor visibility surveys and ensure end-to-end tracking of merchandising and visibility items.
  • Engage the regions to follow up on implementation of FTTH update projects and initiatives
  • Evaluate performance measures against FTTH sales and subscriber objectives
  • Execute on all periodic FTTH sales initiatives 
  • Work with external agencies in the area of logistics and planning to undertake street visibility evaluation projects
  • Ensure optimal customer experience for all FTTH customers 
  • Develop on ground feedback and survey mechanism with FTTH customers 
Qualifications and Requirements:
  • First Degree in Social Sciences or Engineering 
  • Fluent in English 

Experience:

  • 3 – 7 years of experience which includes:
  • Experience in project planning, sales/marketing or related function
  • Proficiency in Microsoft Office Tools (Word, PowerPoint and Excel)
  • Telecoms experience would be an advantage
  • Experience working in a medium organization.

Senior Manager - Fiber Sales Development, Fixed Broadband

Job Specifications:

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Job Description:
  • Drive the adoption of New Growth Opportunities for the Business within the Fibre service segment
  • Defining and driving sales strategy and execution for fibre business nationwide, expanding presence in each region
  • Create strategic partnerships and relationships with state government – on partnership with enterprise business team, estate developers and articulate short to long terms plans that ensure fiber rollout is aligned with nationwide demand as well as business expectations
  • Manage the performance measurement and monitoring of Fibre broadband propositions/promotion/activity to ensure that it adheres to business plan and provide feedback to senior management as requested
  • Develop competitive broadband strategies for MTN Broadband product plans, solutions and value propositions
  • Review feasibility assumptions used versus actual behavior in market after launch of product, promotion or activity
  • Ensure integrity of broadband financial modeling projects
  • Ensure quality assurance for all business plans, product analysis and data generated for reporting
  • Review and assess competitive price reactions scenarios
  • Manage ad hoc projects as directed by GM/COO
  • Establish a commercial footprint for various channels that shadow the network roll-out
  • Execute strategies for effective market penetration based on existing channels
  • Execute strategies to optimize channel performance based on assessments and reports
  • Oversee the initiation and management of sales activation at identified key retail points
  • Ensure trade programmes meet business objectives and trade channels requirements
  • Manage the development of relevant Visibility solutions to support Sales and Marketing Programs
  • Track performance and drive initial uptake within each fiber cluster
  • Ensure consistent competitive advantage in pricing and quality
  • Determine and manage the development of new capabilities and resources to enhance the deployment of solutions and services in the fibre segment
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualification and Requirement:

Education:

  • First Degree in Marketing, Engineering, Business Management or related discipline
  • A Master’s Degree, preferably an MBA will be an advantage
  • Fluent in English

Experience:
9 – 17 years’ experience which includes:

  • Manager track record of 5 years or more; with at least 3 years in relevant sector/industry
  • 3 years’ experience in business performance reporting, financial analysis and business development
  • Worked across diverse cultures and geographies advantageous

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Senior Specialist - ICT Product Category, Enterprise Business Unit

Job Specifications:

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Job Description:
  • Participate in planning, definition, and high-level design of a solution; explore architectural alternatives, aid team in identifying technologies and making architectural decisions.
  • Participate in release preparation and planning to determine the necessary architectural improvements according to the architecture roadmap.
  • Act as the application(s) functional expert by providing expertise in the business process supported by the application(s)
  • Provide detailed definition on how the applications will support business requirements.
  • Conduct impact analyses of business requirements on the system.
  • Work with Application Technical Architects in defining software/hardware requirements and in planning and delivering architecture.
  • Serve as process expert/coach for the team’s owned standard deliverables – optimize for the supported clients.
  • Participate in release preparation and planning to determine the necessary architectural improvements according to the architecture roadmap.
  • Designing and enforcing architectural standards
  • Synchronize architectural solution and resolve architectural differences and interdependencies within different verticals.
  • Identifying new IoT opportunities and selling directly to customers
  • Support creation of platform design, build and deployments
  • Support methods adoption and act as experts in how to create deliverables most cost effectively
  • Developing a good understanding of the customer needs, products, and vertical market
  • Managing the relationship with key customers to deliver ongoing growth of connections, revenue and retention.
  • Work collaboratively with the customer to develop Business Requirements.
  • Facilitate sharing of best practices – identify and drive productivity improvements.
  • Evaluate and provide detailed technical feasibility study of IoT platform suppliers/vendors.
Qualification and Requirement:

Education:

  • First Degree in IT / Engineering or related discipline
  • Fluent in English.

Experience:

  • 6-13 years’ experience which includes:
  • Minimum 5-6 years of proven hands-on experience in IoT Platform development and deployment in a CDI/DevOps based environment.
  • 5+ years of strong experience owning and delivering products
  • Background that comprises both solid business understanding as well as high level understanding of high-quality product delivery
  • Proficiency in cloud-native development & deployments and web services technologies (e.g. REST, JSON, XML, SOAP, HTML5, etc.).
  • Proven experience with RDMS and NO-SQL such as: Oracle, MS SQL, PostgreSQL, Cassandra, MongoDB.
  • Experience in solution selling/outcome-based sales.
  • Understanding of IoT or communications technology in an enterprise setting
  • Knowledge of fundamental elements of IoT systems and have the skills needed to design and build E2E system propositions
  • Understanding of IoT system vulnerabilities and how to secure IoT devices, and the networks they use to communicate, against malicious attacks
  • Proven experience in developing & deploying large-scale enterprise backend & frontend software systems & web applications.

Senior Specialist - ICT Product Category, Enterprise Business Unit

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Participate in planning, definition, and high-level design of a solution; explore architectural alternatives, aid team in identifying technologies and making architectural decisions.
  • Participate in release preparation and planning to determine the necessary architectural improvements according to the architecture roadmap.
  • Act as the application(s) functional expert by providing expertise in the business process supported by the application(s)
  • Provide detailed definition on how the applications will support business requirements.
  • Conduct impact analyses of business requirements on the system.
  • Work with Application Technical Architects in defining software/hardware requirements and in planning and delivering architecture.
  • Serve as process expert/coach for the team’s owned standard deliverables – optimize for the supported clients.
  • Participate in release preparation and planning to determine the necessary architectural improvements according to the architecture roadmap.
  • Designing and enforcing architectural standards
  • Synchronize architectural solution and resolve architectural differences and interdependencies within different verticals.
  • Identifying new IoT opportunities and selling directly to customers
  • Support creation of platform design, build and deployments
  • Support methods adoption and act as experts in how to create deliverables most cost effectively
  • Developing a good understanding of the customer needs, products, and vertical market
  • Managing the relationship with key customers to deliver ongoing growth of connections, revenue and retention.
  • Work collaboratively with the customer to develop Business Requirements.
  • Facilitate sharing of best practices – identify and drive productivity improvements.
  • Evaluate and provide detailed technical feasibility study of IoT platform suppliers/vendors.
Qualification and Requirement:

Education:

  • First Degree in IT / Engineering or related discipline
  • Fluent in English.

Experience:

  • 6-13 years’ experience which includes:
  • Minimum 5-6 years of proven hands-on experience in IoT Platform development and deployment in a CDI/DevOps based environment.
  • 5+ years of strong experience owning and delivering products
  • Background that comprises both solid business understanding as well as high level understanding of high-quality product delivery
  • Proficiency in cloud-native development & deployments and web services technologies (e.g. REST, JSON, XML, SOAP, HTML5, etc.).
  • Proven experience with RDMS and NO-SQL such as: Oracle, MS SQL, PostgreSQL, Cassandra, MongoDB.
  • Experience in solution selling/outcome-based sales.
  • Understanding of IoT or communications technology in an enterprise setting
  • Knowledge of fundamental elements of IoT systems and have the skills needed to design and build E2E system propositions
  • Understanding of IoT system vulnerabilities and how to secure IoT devices, and the networks they use to communicate, against malicious attacks
  • Proven experience in developing & deploying large-scale enterprise backend & frontend software systems & web applications.
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Coordinator - Device Logistics and Support, Fixed Broadband

Job Specifications:

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Job Description:
  • Manage device quality surveys and ensure end-to-end tracking of device availability at the channels
  • Develop and continuously update device allocation/availability plan by channel, cycle and quarter
  • Align with sales teams to ensure consistent sales activities to drive uptake 
  • Engage the regions to follow up on device allocation requirements, swaps, returns etc.
  • Track channel device performance to target/allocation 
  • Execute on all periodic device related initiatives 
  • Manage relationship with NWK,MKT,IT and other service providers
  • Ensure optimal customer experience on all broadband devices  
  • Develop on-ground feedback and survey mechanism with broadband  customers 
  • Work with regional field sales staff in the area of logistics and planning to undertake effective sales activities
  • Work with marketing, IT, and NWK to ensure device quality management
Qualification and Requirement:
  • First Degree in Social Sciences or Engineering
  • Fluent in English.

Experience:
3 – 7 years’ experience which includes:

  • Experience in project planning, engineering, sales/marketing or related function
  • Proficiency in Microsoft Office Tools (Word, PowerPoint and Excel)
  • Telecoms experience would be an advantage
  • Experience working in a medium organization.

Manager - Device Logistics and Support, Fixed Broadband

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Develop and execute plans for sustainable partner growth and development relationships
  • Coordinate partner activities to ensure product availability across the market
  • Develop strategies for effective market penetration based on constant co-creation with partners
  • Generate periodic assessment reports on device quality and effectiveness  
  • Develop and execute plans for sustainable device availability and inventory stocking
  • Develop strategies for effective market penetration based on co-creation initiatives
  • Generate periodic assessment reports for channel performance review on device availability
  • Liaise with sales channel management to identify and attend to specific distributor/channel needs, and resolve problems
  • Drive the adoption of New Growth Opportunities for the Business within the Trade Channels
  • Manage the development of relevant Visibility solutions to support Sales and Marketing Programs
  • Execute strategies to optimize channel performance based on assessments and reports
  • Ensure full understanding of the telecommunication industry (Global and Local) trends and developments in order to assess the strategic technology and regulatory impact on MTNN’s current and future business.
  • Establish processes and standards for impact assessment, and evaluation of systems and technologies with regards to customer experience
  • Management of stock and logistics distribution, Tech specifications
  • Create device return process and policy. Responsible for device support and management processes
  • Create and manage technical device support structure for customers
  • Ensure all devices remain OEM supported and organize SWAPs with commercial teams for customers with end of life devices
  • Ensure consistent engagement with NWG to align on optimal network performance of devices
  • Develop the framework for technical and commercial knowledge transfer and establish same as a key component of the employee performance management system within the Channel Development Unit.
  • Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the department.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualification and Requirement:

Education:

  • First Degree in Engineering, Social Sciences or any relevant discipline
  • Fluent in English.

Experience:

  • 6 – 13 years’ experience which includes:
    • Manager track record of 2 years or more; with at least 3 years in relevant sector/industry
    • Worked across diverse cultures and geographies advantageous
    • Prior Sales and Marketing Experience (ideally in distribution)

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Senior Manager - Segment Management, Enterprise Business

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Develop and execute strategic marketing plan and programs to achieve set targets for profitability, revenue, value and market share, retention churn, etc.  (short-term and long-term)
  • Implement market growth strategy in conjunction with Product Development Managers, Enterprise Business Sales and other stakeholders
  • Standardize sales proposals by segment/vertical 
  • Create and maintain universal lead database of all business inclusive of new entrants into the market 
  • Create sales presentations and lead webinars with prospective clients 
  • Support with the execution of sales campaign initiatives
  • Facilitate EB Product sales to ensure upselling – cross selling within existing account to increase share of wallet
  • Define market needs based on relevant value proposition packages for the Enterprise Segment market
  • Analyze relevant metrics and measures to routinely monitor progress against set targets.
  • Demonstrate in-depth industry/sector and sales research knowledge required to build new account acquisition growth
  • Identify and develop target list of prospective clients and partners 
  • Develop strategy for promotional propositions to acquire new customers and stimulate usage amongst existing customers  
  • Identify and analyze new and emerging trends and understand their impact on needs for the future
  • Develop and execute segment specific promotions to achieve specific market objectives
  • Define and prioritize customer segment data and customer intelligence requirements. 
  • Identify, analyze and facilitate business growth through alliances and association marketing approaches.
  • Utilize strategic marketing mix and channel options to deliver marketing offers to target markets (strategic alliances, bundling, augmented product)
  • Lead and facilitate the discussion and negotiation of strategic issues with the senior leadership team across the organization and provide high-level strategic advice and guidance that relates to the segment.
  • Customize and differentiate MTN Business product and service offerings in the market
  • Design customers lifecycle extension plan to take advantage of market opportunities 
  • Initiate and interpret research as it concerns the Enterprise Segment market
  • Assess market-based segmentation in the segment strategy development process (apply needs-based segmentation)
  • Direct customer insight and market intelligence
  • Develop detailed understanding of customer segment needs, behavior, attitudes, and buyer values
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualification and Requirement:
  • First Degree in Marketing, Business Administration, or any relevant discipline
  • Master’s in Business Administration is advantageous
  • Fluent in English 

Experience:
9 – 17 years’ experience which includes:

  • Manager track record of 3 years or more; with at least 3 years in relevant sector/industry 
  • Minimum of 5 years proven track record in business sales, planning, execution and leading new business strategies. 
  • Proven conversion rate of winning new business opportunities
  • Worked across diverse cultures and geographies advantageous
  • Experience in marketing, strategy development and implementation
  • Relevant experience in Business Development 

Senior Specialist - ICT Segment Management, Enterprise Business

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Understand the ICT business use cases, technical merits and value propositions, identifying gaps and opportunities, and putting in place strategies to address, win and deploy ICT solutions that drive alignment with the service offerings.
  • Employ solution selling methodologies to influence within the customer organization and drive customer requirements and market needs into actionable goals.
  • Drive perceived leadership in the market by partnering with marketing teams to develop narratives, marketing plans and key collateral around ICT solutions
  • Drive clear competitive differentiation and influence ICT ecosystem to drive faster adoption of key technologies.
  • Ensure crisp and timely execution by working together with stakeholders in the field and with ICT ecosystem partners/end-users.
  • Ensure success in achieving key ICT segment business objectives by leading, influencing broad cross-functional teams in collaborative team environment, within and other business units and partner teams, coordinating the right resources to get the job done.
  • Participate in planning, definition, and high-level design of a solution; explore architectural alternatives, aid team in identifying technologies and making architectural decisions. 
  • Participate in release preparation and planning to determine the necessary architectural improvements according to the architecture roadmap.
Qualifications and Requirements:
  • First Degree in IT / Engineering or a related discipline
  • Fluent in English

Experience:

  • 6 – 13 years of experience which includes:
  • 6+ years of Telecom/communication industry experience, particularly in relation with Cloud, Cybersecurity and/or IoT space
  • Prior product management and/or segment management experience
  • Experience with the following licenses will be highly valuable:
  • AWS — CLOUD PRACTITIONER
  • Azure — MICROSOFT C. AZURE FUNDAMENTALS
  • Google Cloud, Huawei, SAP, Cisco, Cisco Meraki, Aruba, Nokia Nuage Network, Juniper and TI Management.

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Method of Application

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Deadline: August 19, 2022

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