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Tuesday, November 29, 2022

Career Opportunities at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable.

It is through the compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Applications are invited from interested and qualified candidates to apply for Career Opportunities at MTN Nigeria

Manager - Operational Audit, Internal Audit and Fraud Management

Job Specifications:

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Job Identification: 1162
Location: Ikoyi, Lagos
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Operations & Financial Audit
Division: Internal Audit and Forensic Services

Job Description:
  • Create a holistic picture of each project to provide context for the findings, and implement procedures as required to perform Financial and Operational audits
  • Manage and/or carry out Financial and Operational audits, special requests, consulting engagements and management requests and review the work performed to ensure the adequacy of audit scope, testing performed, and the accuracy of conclusions reached
  • Execute operations audit and assess company operations, process, financial, compliance and other associated risk
  • Prioritize and manage multiple administrative functions such as budgets, scheduling resources, coaching, staff development, recruiting, internal policy development, etc.
  • Manage expertise and resource planning and requirements for Financial and Operational Audit assignments, special assignments and management requests
  • Manage the audit assignments’ progress and escalate any roadblocks to completion to the Executive for intervention and resolution
  • Implement the audit program, recognize control weaknesses, assess the materiality of these weaknesses, and relate them back to the scope and objectives of the audit
  • Develop recommendations for bringing programs and operations into compliance with goals and objectives and write up reports to document findings
  • Communicate the results, findings and recommendations of audit projects through written reports and face-to-face presentations on a timely basis to the Senior Manager: Financial and Operational Audit
  • Ensure that the audit is carried out on the eGRC system in line with process and methodology as mandated by the Group Internal Audit and Forensics function
  • Perform control adequacy and effectiveness reviews of business processes
  • Maintain all MTN and professional ethical standards and ensure internal audit activities are carried out in compliance with The International Standards for the Professional Practice of Internal Auditing (Standards) and IIA Code of Ethics
  • Ensure that IA methodology as prescribed by Group Internal Audit is strictly adhered to, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting financial and operational processes and procedures
  • Provide a consulting service to business on governance and business risk issues
  • Identify opportunities for increasing operational efficiencies and strengthening management controls on management requests, strategic projects, high value tenders and ad hoc assignments.
  • Perform risk identification of business operations to assess potential problems or control weaknesses and provide guidance on how to address identified shortcomings on an ad-hoc basis
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualifications and Requirements:
  • First Degree in Accounting / Audit / Finance
  • Chartered Accountant/CIA in related field (i.e. Audit) is advantageous
  • Professional qualification in Information Systems Auditing is advantageous (CIA, CPA, CMA or CISA)
  • Fluent in English

Experience:

  • 6-13 years’ experience which includes;
  • Minimum of 5 years’ experience in an area of specialization coupled with supervising/managing others
  • Worked across diverse cultures and geographies
  • Experience working in a small to medium-sized organization.

Coordinator, Regional Security

Job Specifications:

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Job Identification: 1156
Locations: Abuja & Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Regional Security
Division: Risk and Compliance

Job Description:
  • Manage approved budget in area of responsibility.
  • Implement security policies and Standard Operating Procedures (SOPs) developed by the National Office in the region.
  • Ensure that all incidents are investigated and reported to the Regional Security Manager in line with approved procedures.   
  • Prepare analytical and statistical reports on operations and activities.
  • Conduct security surveys of critical facilities to determine level of security threat and exposure.
  • Prioritize, assign, supervise, review the work and monitor performance of staff responsible for patrol services..
  • Conduct security briefings and security awareness to security staff and MTNN staff respectively.
  • Risk & Threat Assessment – implement risk management strategy that maximizes personnel safety from violence and the threat of violence in area of responsibility
  • Personnel Security – ensure safety of MTNN personnel on personal security such as street crime, assault, robbery, kidnap in area of responsibility
  • Protecting MTNN Assets – ensure safety of Employees, Business operations, Premises, Information, Network infrastructures in area of responsibility
  • Security Liaison/ Intelligence – maintain a harmonious relationship and contacts with various cadre of various security agencies (Police, Military, SSS, etc) in area of responsibility.  Also, exploit the relationship to gain relevant intelligence information that will ensure better protection for MTNN personnel and operations.
  • Investigations –  carry out specific investigations on wrongdoing by staff and criminal activities targeted at MTNN
  • Respond to inquiries, investigate and resolve security related problems.  
  • Security Liaison/ Intelligence – maintain a harmonious relationship and contacts with various cadre of various security agencies (Police, Military, SSS, etc) in area of responsibility.  Also, exploit the relationship to gain relevant intelligence information that will ensure better protection for MTNN personnel and operations.
  • Participate in the selection of patrol staff, staff training, coaching and mentoring and work with employees to implement discipline procedures and execute tasks according to approved guidelines and procedures
  • Ensure safety of MTNN personnel on personal security such as street crime, assault, robbery, kidnap in area of responsibility
  • Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Qualification and Requirement:
  • First Degree
  • Formal training in Security Supervision/ Coordination
  • Fluent in English

Experience:

  • 3 – 7 years experience in an area of specialisation; with experience in supervising others
  • Experience working in a medium  organization
  • Experience in multinational security operations.
  • Experience as Security supervisor in a corporate security environment.
  • And Record of accomplishment in security management.

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Coordinator - National Priority Portfolio, Corporate Services

Job Specifications:

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Job Identification Number: 1167
Location: Ikoyi, Lagos
Job Schedule: Full Time
Job Category: MTN Level 2
Reports To: Manager, National Priority Portfolio
Division: Corporate Services

Job Description:
  • Drive the planning and implementation of national priority portfolio projects within cost, scope, and projected timeline; in alignment with defined strategy, MTNN internal processes and procedures
  • Coordinate project planning meetings and organize project logistics
  • Monitor daily progress on projects and provide detailed updates
  • Timely reporting (internal & external) and resolution of identified project related issues
  • Direct post Implementation activities – monitoring & evaluation of projects to measure output
  • Provide guidance, feedback, and encouragement to team members to ensure achievement of set goals
  • Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
  • Conduct research studies on national priority focused initiatives to collate competitive intelligence
  • Ensure MTNN Senior Management and Staff participation in national priority project activities and events
  • Optimize funding/resource allocation to ensure adequate funding of activities/initiatives, timely fund disbursement and payments, and budget tracking
  • Leverage MTNF interventions for MTN brand visibility, loyalty, goodwill and to positively influence external stakeholders
  • Deliver business value through collaboration with relevant MTNN Ecosystem partners.
Qualification and Requirement:
  • First Degree in any relevant discipline, Project Management expertise would be desired
  • Fluent in English and other Nigerian languages.

Experience:

  • 3 – 7 years’ experience which includes:
  • Minimum of three (3) years working in a medium organization with professional experience in Corporate Social Responsibility activities
  • Experience in development of health-related and national priority initiatives that contributes to national development.

Coordinator - Youth Development Portfolio, Corporate Relations

Job Specifications:

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Job Identification: 1168
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Youth Development Portfolio
Division: Corporate Services

Job Description:
  • Drive the planning and implementation of youth development portfolio projects within cost, scope, and projected timeline; in alignment with defined strategy, MTNN internal processes and procedures
  • Coordinate project planning meetings and organize project logistics
  • Monitor daily progress on projects and provide detailed updates
  • Timely reporting (internal & external) and resolution of identified project related issues
  • Direct post Implementation activities – monitoring & evaluation of projects to measure output
  • Conduct research studies on youth development focused initiatives to garner competitive intelligence
  • Provide guidance, feedback, and encouragement to team members to ensure achievement of set goals
  • Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
  • Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
  • Ensure MTNN Senior Management participation in youth development projects
  • Optimize funding/resource allocation to ensure adequate funding of activities/initiatives, timely fund disbursement and payments, and budget tracking
  • Leverage MTNF interventions for MTN brand visibility, loyalty, goodwill and to positively influence external stakeholders
  • Deliver business value through collaboration with relevant MTNN Ecosystem partners
Qualification and Requirement:
  • First Degree in any relevant discipline, Project Management expertise would be desired
  • Fluent in English and other Nigerian languages

Experience:

  • 3 – 7 years’ experience which includes:
  • Minimum of three years working with a medium organization with professional experience in Corporate Social Responsibility activities.
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Coordinator - NES Regional North, Network

Job Specifications:

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Job Identification: 1120
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager NES Regional (North)
Division: Networks

Job Description:
  • Provide governance for all managed service vendors/Towerco in the region across different technologies supported.
  • Manage activities of CSEs and ensure smooth operations in the region
  • Act as high-level support for resolution and closure of critical service performance issues.
  • Problem management to eliminate repetitive failures and guarantee QoS
  • Drive contractual obligations to KPIs (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management)
  • Carry out periodic audit of MSAN nodes/RDLU to ensure they are optimal.
  • Govern ATP process and ensure all changes on enterprise network are captured on the database.
  • Provide business intelligence using data analytics from field, vendor, and Performance reports.
  • Review and verify all reports submitted by Vendors/Towerco on a weekly basis.
  • Supervise all planned network expansions, service migrations, modernization, and optimization activities in the region.
  • Review and verify all proforma invoices submitted by vendors/Towerco
  • Co-ordinate regional change request management and provide relevant information to all stakeholders.
Qualification and Requirement:
  • First Degree in Engineering or Science related discipline
  • Numerical/data analysis skills

Experience:

  • 3-7 years of experience which includes;
  • Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
  • Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
  • Good customer and service management experience including stakeholders engagement, vendor management, problem management, data analytics using visualizations.
  • Good knowledge of IP and data networks, and performance KPIs.

Senior Lead - Operational Audit, Internal Audit and Fraud Management

Job Specifications:

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Job Identification: 1149
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Operations Audit
Division: Internal Audit and Forensic Services

Job Description:
  • Assist in the execution of process and program audit plans, in order to ensure that processes and systems comply with company policies and procedures as well as statutory and regulatory policies covering processes and controls for Finance, Supply Chain, Contract Management, New Product Development and Commercial.
  • Ensure MTNN is compliant with regulatory requirements.
  • Serve as an active member of the process and program audit team directly executing medium/high priority/risk internal audits: through conducting interviews, data and system analysis and testing, preparing database updates, providing status reports and preparing final audit reports on assignments carried out, in line with internal audit standards and methodologies.
  • Provide analysis on process and program internal audit data, identifying weaknesses in internal controls, risks areas and trends, and reporting these to management, with recommendations on possible mitigations and enhancements.
  • Assist in compiling final process and program internal audit reports for management review.
  • Measure/evaluate compliance to statutory and regulatory requirements and the company’s policies and procedures;
  • Ensure capital projects or investments comply with internal control processes and report on any identified non-compliant processes
  • Ensure compliance to internal policies and external regulations, which entails keeping up to date with changes in legislation.
  • Carry out medium/high priority/risk financial and operations internal audit work as assigned in line with the audit plan and the standards and methodologies set by Internal Audit.
  • Prepare/review final audit report, ensuring plan execution, consistency, quality and adherence to standards and methodologies.
  • Assist with the development of methods, processes and systems to enhance effectiveness and meet organizational goals.
  • Provides coaching to team members in all phases of the audit process.
  • Assist the Senior Manager in the execution of technology systems and processes audit plans, in order to identify risks and vulnerabilities in the control areas and to ensure that processes and systems comply with company policies, and statutory and regulatory policies.
  • Establish relationship with multiple departments, including low- and high-level management teams, accounting and finance personnel, and company executives in their pursuit of analytical data
Qualification and Requirement:
  • First Degree in Accounting / Audit / Finance
  • Professional qualification in Accounting, Internal Auditing or Information Systems Auditing (CIA, CPA, CMA or CISA) is advantageous
  • Fluent in English

Experience:

  • 3-7 years of experience which includes;
  • Minimum of 3 years’ experience in an area of specialization
  • Experience working in a small to medium-sized organization.

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Accountant - Financial Operations Financial Reporting, Finance

Job Specifications:

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Job Identification Number: 1097
Location: Ikoyi, Lagos
Job Schedule: Full Time
Job Category: MTN Level 2
Reports To: Manager, Financial Reporting
Division: Finance

Job Description:
  • Perform analytical review of monthly income statement.
  • Identify, follow up and escalate issues from statutory audits.
  • Identify and escalate needs and requirements from the ERP system.
  • Prepare, update and provide links to trend analysis for actual data (IS).
  • Review accounts, including Operating Expenses and Asset/Liability accounts for completeness and accuracy, raising manual journals to correct any error discovered.
  • Prepare financial statements for statutory purposes and internal reporting (MIS).
  • Monitor accurate reporting of management fees, ensuring financial accounts are in compliance with Accounting Standards (IAS, SAS, SA, IFRS and GAAP).
  • Provide guidance to stakeholders on postings into operating expenses account when required.
Qualification and Requirement:
  • First Degree in Accounting or any other related discipline
  • A professional accounting qualification (ACA, ACCA, CPA).
  • Fluent in English.

Experience:

  • 3 – 7 years of experience in an area of specialization; with experience working with others.
  • Experience working in a medium  organization
  • Experience working with enterprise financial systems
  • Experience in telecommunications industry (desirable).

Manager - SME Segment SOHO, Enterprise Business

Job Specifications:

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Job Identification Number: 1086
Location: Ikoyi, Lagos
Job Schedule: Full Time
Job Category: MTN Level 3
Reports To: Senior Manager, Segment Management
Division: Enterprise Business

Job Description:
  • Contribute to the ambition 2025 market plans with clear strategy to action / operational plans
  • Plan and develop SoHo/Micro Sub-Segment growth strategy in conjunction with Solution Development, Brand & Communications, Sales Enablement, and other relevant Units across MTNN
  • Contribute to the understanding of the financial strength of key projects involving changes in subscriber numbers, cost of product/service delivery, marketing spend, average revenue per user (ARPU), return on investment (ROI) as well as proposing next steps
  • Develop creative and innovative approaches to drive sustainable growth in the Micro Sub-Segment market
  • Provide direction for the development of communications to drive understanding of value proposition and achieve business objectives
  • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
  • Utilize strong analytics skills to understand customer behavior and position solutions working with relevant units across the business 
  • Apply research skill to accomplish business objectives; analyze data, search for patterns and trends, develop key findings, conclusions and indicated actions from qualitative/quantitative customer research.
  • Provide support for advertising/promotions/events independently from concepts stage (agency briefing – script-storyboard development) to execution (production-flighting).
  • Identify, review and monitor demographic and vertical profiles of the Micro sub-segment
  • Ensure Micro sub-segment marketing strategies based on clear value propositions that are aligned to maximize existing and new opportunities.
  • Evaluate new market opportunities for expansion and revenue growth
  • Provide delivery and performance tracking support to Senior Manager, SME Segment
  • Drive technology / ICT usage and uptake across SoHo’s and Micro segments in Nigeria 
  • Implement key decisions made by the Senior Manager, SME Segment, ensuring that they are tailored to the needs of the Micro Sub-Segment
  • Review market and internal conditions and develop marketing strategies that grow MTNN’s revenue streams and exceeds individual targets and objectives and assist department in planning and developing budgets for the upcoming year.
  • Integrate quality management procedures to all business processes within the Micro Sub-Segment function and their effective deployment on a day-to-day basis.
  • Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all set targets and KPI’s are met or exceeded.
  • Provide any other necessary assistance required in support of the business plan or tactical plans agreed on an ad-hoc basis
  • Continuously engage and interact with the various sub segments and behavioral clusters across defined segments to clearly identify solutions that suit each subsegment.
Qualifications and Requirements:
  • First Degree in Business Administration, Marketing, Economics, Finance or any related discipline.
  • Fluent in English
  • Master’s Degree in Business Administration will be an added advantage

Experience:
6 – 13 years’ experience which includes:

  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
  • Experience working in a medium to large organization
  • Experience in the enterprise market in the telecommunications industry
  • Experience in developing propositions, channel development as well as sourcing new business opportunities
  • Knowledge of functions & operations of the Telecommunications industry.

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Method of Application

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Deadline: February 17, 2022

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