Collections Officer at PalmPay Limited

PalmPay – our mission is to empower millions of Nigerians by delivering access to the best choice and value in digital payments and financial services.

Our customers love our payment app for its user experience, reliability and promotions. PalmPay is fully licensed by the CBN as a Mobile Money Operator and has raised over $40m USD from prestigious investors including TECNO Mobile. Thanks to this strategic partnership, the app is coming pre-installed on all new TECNO smartphones in Nigeria. But we’re just getting started.

Applications are invited from interested and qualified candidates to apply for the role of Collections Officer at PalmPay Limited.

Job Specifications:

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Job Description:

  • Maintain overall quality and service standards.
  • Follow up on management team shift control issues
  • Develop Operations Excellence Audit action plan.
  • Ensure that Health & Safety and Food safety working practices are adhered to at all times
  • Financial planning
  • Develop budget plans and tactics to achieve target.
  •  Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards.
  • Respond to written customer complaints on a weekly basis.
  • Give outstanding service everytime
  • Conduct management meetings.
  • Communicate and implement national and local promotions.
  • Manage the implementation of local sales building programmes.

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Qualifications and Requirements:

  • Candidates should possess a B.Sc, HND, or an ND holder in Accounting, Business Management, or a similar field.
  • Previous experience working as a Collections Officer.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.

Salary

  • Basic : 50,000.00
  • KPI : 20,000.00

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Method of Application

Qualified and interested candidate should Apply by Clicking the Button below.

Deadline: Marh 31, 2023

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