Customer Relations Officer (CRO) at HiiT Plc

HiiT Plc is Nigeria’s best Indigenous IT Training Establishment. We have excelled in IT Training/Education, Publishing, IT Consultancy and IT Solutions Development & Services.

Core Services IT Training/Education IT Solution Development & Services Publishing IT Outsourcing E-Learning Solution Development & Implementation Specialized Divisions IT Training/Education Division IT Solutions Development & Services Division. Publishing Division.

Applications are invited from interested and qualified candidates to apply for Customer Relations Officer (CRO) at HiiT Plc

Job Specifications:

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Job Description:

  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Must be proficient in the use of Microsoft Word, Excel and PowerPoint
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Must reside within Ikeja and environs.
  • Must not be older than 26 years.

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Method of Application

Interested and qualified candidate for “Customer Relations Officer (CRO) at HiiT Plc” should forward their CV to: bmhic@hiitplc.com using the position as subject of email. (Tip: Learn how to write a Professional CV)

Deadline: June 4, 2021

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