Customer Service Officer at Pause Factory Resources

Simeon’s Pivot –  We work with our clients (both individuals and corporations) to bring about enhanced performance by closing performance gaps through Status Revealing Diagnosis & Assessments, Training and Development, Performance Management, Leverage SolutionsTM and Human Resource Consulting.

Applications are invited from interested and qualified candidates to apply for Customer Service Officer at Pause Factory Resources

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:

Here is an outline of the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to:

  • Open and maintain customer accounts by recording account information.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Manage large amounts of incoming calls.
  • Generate sales leads.
  • Forecast sales to enable operations planning, introduce product innovations and maintain active memberships.
  • Support sales and development departments.
  • Provides product & service, or technical information to clients by answering questions and requests.
  • Achieve set target sales for the month.
  • Resolve customer complaints via phone, email, or social media.
  • Participate in the accelerated growth of company turnover by increasing the customer base.
  • Inform customer of deals and promotions.
  • Assist with placement of orders, refunds, or exchanges.
  • Compile reports on overall customer satisfaction.

Join any of these WhatsApp Groups to receive Prompt Job Alert on WhatsApp;

Qualifications and Requirements:

  • Bachelor’s Degree
  • High level of Professionalism.
  • Strong technical skills.
  • Organized, meticulous, and confident.
  • Result Driven Attitude.
  • Product Knowledge.
  • Strong analytical skills.
  • Strong phone and active listening Skills
  • Information technology.
  • Written and Oral Communication.
  • Team working skills.
  • Good relationship skills.
  • Attention to details

Knowledge:

  • People-oriented and results-driven.
  • Demonstrable experience with customer’s service experience.
  • Ability to architect strategy along with good relationship skills.
  • Excellent active listening, negotiation and presentation skills.

iR Job Alert

Never Miss Any Job Openings. Let us inform you whenever a New Job is OPEN. Join iR Job Alert


Method of Application

Interested and qualified candidate for “Customer Service Officer at Pause Factory Resources” should kindly send their CV to: jobs@pausefactory.org using “Customer Service – Abuja” as the subject of the mail. (Tip: Learn how to write a Professional CV)

Deadline: September 30, 2020

Check Intel Region Jobs for more Openings

Receive Alerts on: WhatsApp: +2349014058640, Telegram: iR Job Alert, Facebook: iR Job Alert, Twitter: @irjobalert, Instagram: @irjobalert

Have any questions? – Click HERE to let us know and we will be glad to help.

Share your story with us: SMS: +2347064212243, WhatsApp: +2349014058640, Email: intelregion.com@gmail.com

- Advertisement -