Customer Service Representative at Obasanjo Farms Nigeria

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Obasanjo Farms Nigeria – The Ota farm owned by former president Olusegun Obasanjo is one of the largest farms in Nigeria boasting a variety of poultry, livestock, and food products.

The mission of Obasanjo Farms is to view agriculture as a vital and profitable industry as well as apply its use to all spheres of life.

Applications are invited from interested and qualified candidates to apply for the role of customer service representative at Obasanjo Farms Nigeria.

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Customer Service Representative

Job Specifications:

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Job Description:

  • We are seeking a dynamic and experienced Customer Service and Social Media Manager to join our team in Ota.
  • The ideal candidate will be passionate about delivering exceptional customer experiences and will possess strong skills in managing social media platforms effectively.

Responsibilities:

  • Handle all aspects of customer service operations, including inquiries, complaints, and feedback.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Monitor social media channels and respond promptly to customer queries and comments.
  • Analyze social media metrics and insights to optimize performance and identify areas for improvement.
  • Collaborate with marketing and sales teams to align customer service and social media initiatives with overall business objectives.
  • Stay updated on industry trends and best practices in customer service and social media management.

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Qualifications and Requirements:

  • Bachelor’s degree in Business Administration, Marketing, Communications, or related field.
  • Proven experience in customer service management and social media management.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Proficiency in social media management tools and analytics platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Knowledge of the agricultural industry is a plus.

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Method of Application

Interested and qualified candidates should forward their CVs to: jobs@obasanjofarmsng.com using the position as the subject of the email. (Tip: Learn how to write a Professional CV).

Deadline: June 30, 2024

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