Customer Service Representative at Speedaf Nigeria Limited

Speedaf Express is a joint-venture company formed from the YIWILL HOLDINGS and ZTO.We commit to reduce the end-to-end logistics costs while providing a stable and recognized logistics services to our customers.

Applications are invited from interested and qualified candidates to apply for Customer Service Representative at Speedaf Nigeria Limited

Job Specifications:

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Job Description:

  • Making of inbound and outbound calls
  • Give timely status updates on customers’ complaints
  • Promptly respond to questions and requests
  • Educate you existing and prospective clients about the company’s services
  • Offer proactive solutions when problems arise
  • Communicating with customers through various channels.
  • Update customers’ records in the system, including notes about interactions.
  • Redirecting customers to the pertinent department, if need be.
  • Acknowledging and resolving customer complaints.
  • Other duties assigned from time to time.

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Qualifications and Requirements:

  • Must possess an OND, HND or BSC qualification.
  • Must possess good communication skills.
  • Must be able to use microsoft office tools.
  • Must have at least 1 year experience as a Customer Service Representative
  • Must have problem solving skills.

Salary
N50,000 – N70,000 monthly.

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Method of Application

Interested and qualified candidate for “Customer Service Representative at Speedaf Nigeria Limited” should click the APPLY HERE button below.

Deadline: January 7, 2022

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