Customer Service Supervisor at DAGNET SYSTEMS

We are inviting applications from interested and qualified candidates to apply for the position Dagnet System Customer Service Supervisor at Dagnet System.

DAGNET SYSTEMS- We deliver the world’s finest IT solutions to our customers, supported by a network of engineers, an expert back office team, and our own meticulous attention to detail, the result is a first class service, a rapid response to any request and around the clock dependability.

Job Specifications:

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Job Description:

  • A Customer Service Supervisor oversees, leads and trains a company’s service staff.

  • They investigate and solve product and service complaints.

  • A Customer Service Supervisor will build a strong team and shape staff behaviors to accomplish desired results.

  • Training staff in areas of customer service and company policies.

  • Managing cashier coverage and customer flow to ensure proficient customer service.

  • Monitoring and authenticating returns, exchanges and voids.

  • Investigating and solving customer service complaints.

  • They help in assisting with development and implementation of service policies, and explaining these to staff and customers as well as maintaining documentation pertaining to customer service department activities.

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Qualifications and Requirements:

  • If you have proficient knowledge of customer service, and standard office practices and procedures.
  • 1+ years work experience in similar position. we’d like to meet you.

Method of Application

Interested and Qualified candidates should forward their CV to: vacancies.dagnetsystems@gmail.com using the “JOB TITLE” as the subject of the mail.

Deadline: June 29, 2020

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