Customer Success Personnel at Retail Point Solutions Limited

RetailPoint Solutions Limited an ICT company is a Point Of Sale Integrator. We deploy POS solutions using various product lines from Cash Registers to advanced Touch Screen POS systems.

Applications are invited from interested and qualified candidates to apply for Customer Success Personnel at Retail Point Solutions Limited

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:

  • Act as Goto Person between customers and the company as it relates to After Sales Service (Sales and Technical).
  • Provide first tier technical support services to customers.
  • Develop and sustain customer’s loyalty.
  • Work with various Team Leads to address customer issues.
  • Follow up on customers inquiries and issue resolution.
  • Follow up and improve on boarding process on customer projects.
  • Manage our Customer Support Channels.
  • Liaise with Technical support and sales team to ensure customer’s satisfaction.

Join any of these WhatsApp Groups to receive Prompt Job Alert on WhatsApp;

Qualifications and Requirements:

  • A good degree in Computer Science related discipline, Computer Engineering, Project Management or its related course from a recognized university/ polytechnic.

Professional Skills
The ideal candidate should:

  • Must be customer-centric
  • Must be IT savvy.
  • Must have worked as a managerial staff or team lead
  • Have Technical skills
  • Be customer friendly
  • Proven knowledge of Project Management
  • Be creative and innovative.
  • Have team working skills.
  • Excellent written and verbal communication.
  • Good listening skills

Work Experience:

  • Candidates should have minimum two (2) years work experience in Customer success and Technical support.

iR Job Alert

Never Miss Any Job Openings. Let us inform you whenever a New Job is OPEN. Join iR Job Alert


Method of Application

Interested and qualified candidate for “Customer Success Personnel at Retail Point Solutions Limited” should forward their CV and Cover Letter to: omoye@retailpos.com.ng with the job title as subject matter. (Tip: Learn how to write a Professional CV)

Deadline: November 30, 2020

Check Intel Region Jobs for more Openings

Receive Alerts on: WhatsApp: +2349014058640, Telegram: iR Job Alert, Facebook: iR Job Alert, Twitter: @irjobalert, Instagram: @irjobalert

Have any questions? – Click HERE to let us know and we will be glad to help.

Share your story with us: SMS: +2347064212243, WhatsApp: +2349014058640, Email: intelregion.com@gmail.com

- Advertisement -