Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.
Applications are invited from interested and qualified candidates to apply for Customer Support Specialist at Bolt Nigeria
Customer Support Specialist - Hausa & English
- We are looking for a talented Customer Support Specialist, who will make it easy and effortless for users of all Bolt products, regardless of their country of location.
- Let’s build the future of moving around cities together!
What you’ll be doing
- Represent Bolt in any Hausa and English spoken markets
- Support all Bolt’s users across all channels, including real time contacts, and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt’s customer support
- Be a key player in building a support team in a challenging growth environment.
Qualifications and Requirements:
- Understand what does outstanding customer support look like and be ready to go the extra mile
- Be always ready to put customers first, be passionate about helping others
- Be ready to work full-time in shifts, including weekends
- Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
- Be a hustler, not stopping after 20 obstacles a day
- Have excellent spoken and written Hausa & English skills
- Be passionate about new technologies, ride-sharing and food.
- Motivating compensation
- No corporate BS – we’re moving too fast for that
- Modern office in the city centre – it’s easy to get here from any part of the city
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team
- Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world.
Method of Application
Interested and qualified candidate for “Customer Support Specialist at Bolt Nigeria” should click the APPLY HERE button below
Deadline: Not Specified
Have any questions? – Click HERE to let us know and we will be glad to help.