Entry Level Job at Kuda Bank

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Kuda Bank is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more.

Kuda Bank is recruiting for the vacant positions. All Interested candidates are advised to go through the available positions carefully and submit their applications appropriately before the deadline.

Apply now to fill the Entry Level Job at Kuda Bank.

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Fraud Analyst

Job Specifications:

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Job Description:

  • Block/place restrictions on accounts upon receipt of a fraudulent complaint.
  • Monitoring of all electronic transactions across all channels
  • Review of out-of-pattern transactions
  • Investigation of all electronic channel complaints.
  • Resolution and Documentation of investigative findings
  • Handling indemnities and footage requests.
  • Rendition of all Fraud Team’s regulatory returns
  • Investigation of Fraudulent chargebacks lodged against Kuda.
  • Investigation of overdraft Fraud
  • Manage escalations, effective and efficient remediation strategies
  • Treat customers’ complaints of unauthorized transactions.
  • Provide input into the identification of trends, and lessons learned from investigations to support the continuous improvement of Kuda’s product and control environment.


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Qualifications and Requirements:

Experience:

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  • Bachelor’s degree preferably from a recognized University.
  • Proficiency in the use of Microsoft office
  • Critical thinking and problem solving skills
  • A minimum of 1year exp
  • Good report writing and communication skills
  • Customer service skills
  • Good analytical skills
  • Knowledge of Visa Risk Management (VRM)
  • Knowledge of Chargeback and card fraud investigations.

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

  • Pension
  • Competitive annual leave plus bank holidays
  • Group life insurance
  • Health insurance
  • L&D training
  • We are advocates of work-life balance and offer a 3-day-per-week remote working option


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Method of Application

Qualified and interested candidates should Apply by Clicking the Button below.


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Deadline: Not Specified

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