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Stanbic IBTC Bank is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking, and wealth and investment banking in Nigeria.
Applications are invited from interested and qualified candidates to apply to fill the entry level jobs at Stanbic IBTC Bank.
Table of Contents
Banker, Entrenchment
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
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Job Description:
- To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound) to understand their individual needs and position a solution (product). Cross sell the bank’s products and services to both existing and new customers
- (onboarding). To effectively support and deliver excellent service to Personal clients and manage client attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, engage clients to drive awareness of our Customer Value
- Proposition to drive customer entrenchment.
Qualifications and Requirements:
- Minimum of First Degree
- Minimum of 1-2 yearsin depth knowledge of the personal clients and their Financial needs and expectations.
- Knowledgeable in the area of cross sell , customer centric and service oriented to deliver excellent and consistent service to clients.
Behavioural Competencies
- Convincing People
- Providing Insights
- Generating Ideas
- Making Decisions
Technical Competencies
- Customer Understanding
- Product Related Systems
- Product Knowledge
2023 ONGOING JOBS
Team Lead, Entrenchment
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
Supervise the entrenchment officers to ensure cross sell the Bank’s Product and Lead a team of outbound agents to onboard new customers using the entrenchment model, to reactivate dormant and inactive accounts, cross sell the bank’s products and services to existing and new customers.
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Qualifications and Requirements:
- Minimum of First Degree
- 4 years’ experience of which 3 years should be in the banking industry
Behavioural competency
- Generating Ideas
- Making Decisions
- Providing Insights
Technical Competencies
- Product Knowledge
- Customer Understanding
- Product Related Systems
Method of Application
Interested and qualified candidates should apply by clicking on the BUTTONS below.
Deadline: Not Specified
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