Fresh Jobs at PalmPay Limited

PalmPay Limited – our mission is to empower millions of Nigerians by delivering access to the best choice and value in digital payments and financial services.

Our customers love our payment app for its user experience, reliability and promotions. PalmPay is fully licensed by the CBN as a Mobile Money Operator and has raised over $40m USD from prestigious investors including TECNO Mobile. Thanks to this strategic partnership, the app is coming pre-installed on all new TECNO smartphones in Nigeria. But we’re just getting started.

Applications are invited from interested and qualified candidates to apply for the Fresh Jobs at PalmPay Limited.

Job Specifications:

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Job Description:
  • Our dynamic organisation is looking for an equally dynamic Senior Talent Acquisition Specialist who will be working with the HR Department to identify and recruit qualified candidates for diverse top-level roles within the organisation spanning our different branches in Africa.
  • The ideal candidate would be responsible for developing organisational standards, defining the requirements for the vacant company positions, and actively seeking out qualified candidates through networking systems and social media marketing.

Duties and Responsibilities

  • Coordinating with recruiting team and Hiring Managers for defining the requirements for vacant roles across Africa (Nigeria, Ghana, Kenya, Uganda, Egypt, Cote d’iviore, Tanzania, etc.)
  • Maintain resume websites and connect with potential employees across multiple digital platforms.
  • Match top-level professionals with high-level employment opportunities.
  • Send recruiting emails to passive candidates and follow up when necessary.
  • Interact with other departments within the organisation to coordinate hiring efforts, including the accounting and legal departments.
  • Create or recommend strategies to improve recruiting processes.
  • Maintain organised databases with candidates’ data (e.g., in the ATS utilised by the organisation).
  • Conduct benchmark analyses on compensation and benefits plans for different roles as well as seniority levels.
  • Conduct research on compensation and benefits for various positions and seniority levels across Africa.
Qualifications and Requirements:
  • Minimum of Bachelor’s Degree in Human Resources Management, or other related fields.
  • Prior experience as a Head-hunter, Talent Acquisition Specialist, or related roles.
  • Sound knowledge of online/offline sourcing methods.
  • Hands-on experience with sourcing tools (e.g., LinkedIn).
  • Advanced knowledge of sourcing techniques (including Boolean search).
  • Familiarity with HR databases and Application Tracking Systems.
  • Experience in report writing and data analytics.
  • Professional Human Resource certifications is an added advantage.

Other Skills:

  • Excellent communication and persuasion abilities (particularly when making cold calls and sending recruiting emails).
  • Ability to make quick decisions.
  • Excellent time management, multi-tasking, and organisational skills.
  • Good decision-making skills
  • Good understanding of labour practices in other African Countries.

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POS Support Technician (Software)

Job Specifications:

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Job Description:
  • We’re looking for an experienced POS Support Technician (Software) who is passionate about our mission of driving financial inclusion in Africa.
  • As a POS Support Technician (Software), you will work as a member of a technical support team and will report to the Support Manager. You will be required to assemble and configure POS software. You will provide both on and off-site support, telephone support, and remote access support for hardware and software for our Agents.
  • You must be able to manage and perform assigned tasks effectively, work together with others as a cohesive team, communicate and act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.
  • Our company environment is fun, energetic and personable. We recognize how integral each team member is to our growth and success, so we place great importance on finding the right match. Working with our supportive and inspiring team is truly a unique opportunity that provides motivated individuals with the potential for personal and financial growth.

Duties and Responsiblities

  • Offer software support to include troubleshooting of POS and resolution of Agents & Merchants.
  • Analyse users’ requirements and develop functional specifications for a better result.
  • Install software updates and perform other POS functions.
  • Perform functional testing, interpretation, and analysis of results of tests.
  • Support and maintain POS terminals & devices.
  • Use the required software to diagnose pending issues.
  • Other designated tasks as assigned by the Line Manager.
Qualifications and Requirements:
  • ND / HND / BSc in related fields.
  • Must have a minimum of 2 years experience as a POS support technician (software).
  • Ability to manage and prioritize multiple tasks and deliver within deadlines.
  • Advanced written and verbal communication skills.
  • Experience in configuration, installation, training and support of hardware or software products.
  • Expertise in Microsoft Office and Operating Systems.
  • Some Evening and Weekend schedules will be required.
Explore More Opportunities

Compensation & Benefit Specialist

Job Specifications:

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Job Description:
  • We are looking to recruit an experienced and ambitious Compensation & Benefit Specialist to join our team.
  • The selected candidate will be responsible for overseeing, managing and administering employees’ rewards, perks and benefits.
  • The ideal candidate will be required to align employee pay levels with the external and internal value of jobs as well as employees’ performance in line with business needs, group rewards, philosophy and strategy, industry best practices and local legal requirements.

Duties and Responsibilities

  • Participate in design and ensuring implementation of Rewards strategy issues (e.g. merit increase, salary survey, compensation and benefit policies, market analysis).
  • Conceptualising and designing employee and executive compensation and benefits programs.
  • Local implementation of global/regional compensation & benefits procedures, develop/revise and implement local C&B policies.
  • Participate in C&B surveys to ensure market transparency and positioning of remuneration packages according to HR strategy.
  • Analyse legislative, market and actual trends and projections.
  • Supervise job analysis and evaluation, analysis of C&B surveys, preparation of C&B proposals and budgets.
  • Monitor KPIs and scorecards to assess effectiveness and efficiency of HR.
  • Negotiation with external suppliers for benefits/offers for our employees.
  • Deploy effective communication strategies and success metrics.
  • Use various methods and techniques and make data-based decisions on direct, indirect and non-financial compensations.
Qualifications and Requirements:
  • Minimum of Bachelor’s Degree in Human Resource Management, Business Administration or a related degree.
  • Minimum of 3 years of practical experience in C&B and Performance Management.
  • Sound knowledge of compensation cycle management and all HR practices.
  • Ability to timely execute the annual HR Business Partner Survey for HR within the country, including processes, communication, data analysis and reporting.
  • Ability to enhance the quantity of HR data and management information while working closely with other HR functions.
  • Must have specific C&B knowledge and understanding of local legislations.
  • Ability to work under pressure and tight deadlines.
  • Excellent MS Office Skills (MS Excel and PowerPoint).

Other Skills:

  • Excellent communication skills.
  • Time management skills.
  • Quick decision-making skills.
  • Networking and influencing skills.
  • Excellent team player skills.
  • Strong numerical and quantitative analysis skills.
  • Strong and proven analytical skills.

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Method of Application

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Deadline: Not Specified

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