Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana.
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Applications are invited from interested and qualified candidates to apply for Front Desk Officer at Michael Stevens Consulting.
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Front Desk Officer
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos and Rivers | Nigeria. See other Jobs in Nigeria
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Job Description:
- We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
- You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
- The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
- You should be able to deal with complaints and give accurate information.
- A customer-oriented approach is essential.
- The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests.
- Answer questions and address complaints.
- Answer all incoming calls and redirect them or keep messages.
- Receiveletters, packages etc. and distribute them.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails.
- Monitor office supplies and place orders when necessary
- Keep updated records and files.
- Monitor office expenses and costs.
- Take up other duties as assigned (travel arrangements, schedules etc.).
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Qualifications and Requirements:
- HND / B.Sc additional qualifications will be a plus.
- Minimum of 3 years work experience.
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written).
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Customer service orientation.
Method of Application
Interested and qualified candidates should send their CV to: recruitment.ph@michaelstevens-consulting.com using the Job Title as the subject of the mail.
Deadline: Not Specified
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