Front Desk Officer at Norrenberger Financial Group

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Norrenberger is a leading, independent financial services group that provides bespoke financial solutions that add value to our individual and institutional clients.

Our component companies are licensed and regulated either by the Central Bank of Nigeria (CBN) or the Securities & Exchange Commission (SEC) to provide Investment Banking, Fund Management, Financial Advisory and Foreign Exchange services to our discerning clientele.

Applications are invited from interested and qualified candidates to apply for Front Desk Officer at Norrenberger Financial Group

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Front Desk Officer

Job Specifications:

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Job Description:

As Front Desk Officer, you will be responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

DUTIES & RESPONSIBILITIES

  • Responsible for managing the ambience of the Front Office/Reception area as well as Meeting Rooms.
  • Responsible for warmly receiving guests in the office.
  • Receive, sign for, and distribute mails and delivered packages from courier companies or other sources.
  • Management of e-mail correspondences and enquiries from internal and external clients via the Client Service group e-mail address.
  • Responsible for handling incoming calls to the official telephone number from clients, prospects and vendors.
  • Implementation of developed service standards to ensure that clients’ confidence in Norrenberger’s understanding of their specific requirements and objectives is maintained.
  • Receive and log client complaints, determine the cause of the complaint, explain possible resolutions to the client, follow up with responsible internal parties to ensure resolution and escalation to the Unit Lead where necessary.
  • Responsible for managing client birthday information and contacting clients on their special days to aid bonding of the organization to clients.
  • Responsible for handling client and prospect enquiries via the online chat platform.
  • Attract potential clients by answering product and service questions, and suggesting the best suited products/services to meet the client’s objectives
Qualifications and Requirements:
  • Minimum of two (2) years’ experience in Client Services/Front Desk Management
  • First Degree in business administration or a related course
  • Good track record of office administration

SKILLS & ABILITIES

  • Effective verbal and written communication skills
  • Able to work well in a team and on own initiative.
  • Excellent interpersonal skills

Closing Data: 14, June, 2023

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Finance Intern

Job Specifications:

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Job Description:

We are looking for an Entry level Finance Intern in Lagos and Abuja, in this role you will undertake all aspects of financial management, including corporate accounting, regulatory and financial reporting, and budget and forecasts preparation. The finance officer’s responsibilities will also include tax management and administration, performance management and conducting of cost and revenues analyses.

Responsibilities

  • Preparation of monthly, quarterly and annual management account for management and regulators.
  • Issue timely and complete financial statements
  • Support the preparation of the corporate annual report.
  • Calculate and issue financial and operating metrics.
  • Manage the production of the annual budget and forecasts.
  • Maintain a documented system of accounting policies and procedures.
  • Support accounting operations of the company and its subsidiaries.
  • Ensure that account payables are paid in a timely manner.
  • Ensure that all reasonable discounts are taken on accounts payable.
  • Examine and recommend appropriate investment and portfolio management strategies for the Group through robust investment analysis and execution of approved investment proposal.
  • Prepare and update investment schedule and ensure posting of appropriate accounting entries for the investments immediately upon execution.
  • Maintain and improve knowledge of all financial products available that align with NFG investment policy.
  • Ensure NFG’s investments are always maintained in line with the approved investment policies.
  • Provide regulatory reports to compliance for rendition.
  • Coordinate the provision of information to external auditors for the annual audit.
  • Comply with local, state and federal government reporting requirements and tax filings.
  • Ensure full compliance with all applicable SEC rules, regulations and country laws.
Qualifications and Requirements:
  • A fresh graduate with an Accounting background
  • Must have completed at least diet 1 of the ACA or ACCA qualification as at the time of application.
  • Knowledge of organizational effectiveness and operations management.

Closing Data: 1, June, 2023

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Admin Officer

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:

You will be responsible for supporting the day-to day operations of the company through effective administration and facility management.

Responsibilities

  • Protect and ensure effective use and availability of the company’s facilities, working tools and equipment for business operational performance.
  • Develop and implement approved Admin and Facilities strategies, policies and procedures. 
  • Prepare annual budget and plan for the unit and monitor its implementation.
  • Advise stakeholders based on demand analysis/forecast on office space capacity requirements, equipment and working tools and improvement solutions.
  • Manage the provision of general support services, including dispatch, cleaning, security, diesel supply services and upkeep of office premises.
  • Negotiate cost-effective contract rates with vendors and monitor service level agreements with vendors.
  • Manage petty cash operations of the Admin. unit and oversee the procurement of office maintenance supplies.
  • Develop fleet administration standards, vehicle operating policies, vehicle disposal policies and supervise the fleet management and maintenance activities to ensure that adequate transportation is provided for staff for daily operations.
  • Oversee the correction of maintenance issues that relate to the interior space and exterior of the building, as applicable.
  • Manage property to identify, prevent, address, and eliminate all environmental, health, and safety issues.
  • Provide project management services for small projects as directed.
  • Produce monthly reports, including an operations summary of completed and planned operations activity.
  • Supervise the maintenance of all company vehicles and pro-actively monitor the company’s fleet monitoring tracker for any inconsistencies with the vehicles movements
Qualifications and Requirements:
  • Minimum 2 years experience in a similar role
  • Bachelors’ degree in a related field
  • Project Management certification is an added advantage

Closing Data: 21, June, 2023


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Interested and qualified candidate for “Front Desk Officer at Norrenberger Financial Group” should click the button below and start their application.


Front Desk Officer


Finance Intern


Admin Officer

Deadline: June 6, 2023

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