Front Office Cashier at Bolton White Hotel

• Posts revenue center charges to guest accounts, Receives Payments from guest accounts at check-out. Coordinates the billing of credit card and direct-billed guest accounts with the accounting division.
• All guest accounts are balanced by the cashier at the close of each shift. He / She normally entails answering guest inquiries regarding fees and services.

Duties And Responsibilities

• Operates front office posting software- OPERA
• Obtains the house bank and keeps it balanced.
• Completes cashier pre-shift supply checklist.
• Completes guest check-in procedures.
• Clarifies customers question or concerns about the charges on their bills.
• Maintains adequate supplies of outlet stationery for cashiers.
• Assists with distribution of month end reports as directed by accounts or front office manager.
• Attends meetings as required.
• Maintains a track of all high balance guests.
• Check and follow up on all bills on hold.
• May also perform a variety of banking services for guests, Such as check cashing and foreign currency exchange.
• Follow up on all deposit dues / deposit to be paid.
• Post charges to guest accounts.
• Handles paid-outs.
• Transfer guest balances to other accounts as required.
• Cashes checks for guests following the approval policy.
• Completes guest check-out procedures.