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Tuesday, October 3, 2023

Graduate Job at Nestle Foods Plc

Nestle Nigeria – Is the world’s largest food and beverage company. We have more than 2000 brands ranging from global icons to local favorites, and are present in 189 countries worldwide.

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We enhance the quality of life and contribute to a healthier future. Driven by our purpose we want to help shape a better world and inspire people to live healthier lives. This is how we contribute to society and ensure our long-term success.

Applications are invited from interested and qualified candidates to apply for the graduate job at Nestle Foods Plc.

Job Specifications:

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Job Description:

Nestlé Nigeria is currently looking for an IT Coordinator, reporting to the ITC Lead for the country/cluster. Responsible for providing a professional end-user support in resolution of problems related to IT platforms to restore the appropriate services to the User in a timely fashion in accordance with agreed Service Level Objectives (SLO). Full second level responsibility for all IS/IT issues at site.

A day in the life of the IT Coordinator:

  • Ensures all technical/process support for PC’s issues that cannot be resolved by the Service Desk and handle escalated problems with solutions that require in-depth troubleshooting and analysis.
  • Ensures detailed explanations of user problems and call resolutions are entered into the Problem Management System.
  • Ensures that problems are escalated in accordance with established procedures and handles escalated projects as assigned.
  • Manages other on-site IT infrastructure that cannot be resolved remotely under instruction of the GISIT or IT support from the region
  • Install and replace new workstations (including moves and changes). Maintain, modify and enhance existing workstations using SNOW Standards.
  • Configures setup and diagnose performance of workstations.
  • Assists the ITC Lead in Implementing group corporate IT security standards and policies across all systems.
  • Assists in the implementation of new information systems, which may replace or augment the current application set.
  • Handles all tasks related to backup of the servers on site according to GLOBE/IT standards and processes
  • Leads or participate in team projects that enhance the quality or efficiency of support and assist other resolution groups in support of major or complex incidents.
  • Responsible for acquiring, maintaining, and expanding knowledge of relevant product offerings, current GLOBE policies, and methods of support delivery, to provide technically accurate solutions to users.
  • Responsible for acquiring, maintaining, and expanding knowledge of relevant product offerings, current GLOBE policies, and methods of support delivery, to provide technically accurate solutions to users.
  • Maintain all IT assets in the IT Asset Management tool as per defined processes and procedures.

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Qualifications and Requirements:

  • Bachelor’s degree or its equivalent in Computer Science or Information Technology. Relevant Professional Certification will be an added advantage.
  • 2 years’ technical experience in systems hardware, LAN, WAN, telephony.
  • Service delivery orientation, including prioritization and scheduling.
  • Good communication skills with demonstrated clarity in spoken and written words with fairly good knowledge of English language.
  • Ability to collaborate effectively with Process Teams, Security team, Operations, Infrastructure and third-party providers & development teams.

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Method of Application

Qualified and interested candidates should Apply by Clicking the Button below.

Deadline: Not Specified

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