Customer Service Representative at GUO Transport Company Limited

GUO Transport Company Limited is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

The company has become an icon in the transportation industry, providing safe, enjoyable and affordable travel to millions of passengers annually.

Applications are invited from interested and qualified candidates to apply for the role of Customer Service Representative at GUO Transport Company Limited.

Job Specifications:

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Job Description:

Locations: Festac, Amuwo Odofin, Iba, Alaba International, Ojo – Lagos

Job Role / Responsibilities

  • Process customer requests, parcel registration/collections and keep updated customer records
  • Provide accurate, valid and complete information to customers
  • Resolve customer complaints via phone calls and emails
  • Escalate all exceptions for resolution
  • Manage and track inbound and outbound items on a daily basis.

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Qualifications and Requirements:

  • Candidates should possess a Bachelor’s Degree / HND / OND
  • 0 – 2 years relevant experience
  • Fluent in written and spoken English
  • Proficiency in Microsoft Office.
  • Applicants should reside in Festac/Amuwo and Iba.

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Method of Application

Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job Title as the subject of the email. (Tip: Learn how to write a Professional CV).

Deadline: September 25, 2022

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