Job Openings at 9mobile Nigeria

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9mobile Nigeria is a proudly Nigerian private limited liability company empowered by a Unified Access Service License from the Federal Government of Nigeria in March 2007 to provide a broad range of telecommunication services nationwide across the voice, data and enterprise services spectrum.

9mobile Nigeria has taken a leading role in the market for exceptional Customer Experience, Quality of Service, and Innovation. At 9mobile, Innovation is not just a buzz word; it is about how the company brings meaning into people’s lives and relentlessly pushes the frontiers to find new ways to solve everyday challenges.

Applications are invited from interested and qualified candidates to apply for the job openings at 9mobile Nigeria.

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Specialist, Business Intelligence

Job Specifications:

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Job Description:
  • Gather and process consumer data for input into EMTS’s overall business plan

Principal Functions
Operational:

  • Gather and analyse consumer data along but not limited to the following parameters:
    • Minutes of Use (MOU)
    • Line activation
    • Recharge trends/statistics
    • Customer churn
    • Average call duration
    • Call destinations etc.
  • Develop periodic business intelligence reports based on information analysed and circulate to relevant commercial units.
  • Gather relevant statistics on promotions and new product usage; develop preliminary performance reports and forward to the Manager, Business Intelligence for additional input.
  • Liaise with IT to ensure optimal functionality of all Enterprise Warehouse tools required for data collation and reporting.
  • Develop and maintain an up-to-date database of all consumer information on EMTS’s network.
  • Liaise with relevant units/teams/functions in carrying out all relevant activities.
  • Attend team/divisional/departmental meetings as required.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Business Intelligence.
  • Build predicative modelling on Subscriber profiling, Segmentation, forecasting, market based affinity, churn management
  • Liaise with Product and Information Department to ensure all launched products are properly developed and implemented to ease BI reporting.
  • Creation and monitoring of Commercial Dashboards for C-Level Executives and various department using SAP Xcelsius and Information Design Tool (IDT)
  • Perform any other duties as assigned by the Manager, Business Intelligence.
Qualifications and Requirements:
  • First Degree or its equivalent in a relevant discipline

Experience, Skills & Competencies:

  • Minimum of three (3) to five (5) years post NYSC relevant work experience.
  • Strong knowledge of Microsoft Excel, Access, and PowerPoint presentation skill.
  • Advance knowledge of Structured Query Language (SQL).


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Manager, IT Security & Information Risk Management

Job Specifications:

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Job Description:
  • Manage the planning and delivery of the Information Security program for EMTS enterprise IT network environment covering compute, network and storage infrastructure, supported application services and databases and ensure adequate protection is achieved and maintained.
  • Oversee end-to-end information security management for the IT network environment – risk assessments, planning and implementation of risk mitigation strategies and initiatives in line with best practices, continuous compliance monitoring and measurement, anchor security improvement and compliance projects, and interface with internal auditors, and enterprise risk management on all assurance matters.

Principal Functions

Tactical:

  • Develop, manage and implement a comprehensive information security program for EMTS enterprise IT network environment.
  • Support the development, enhancement and implementation of a comprehensive security architecture, policies, standards and processes and ensure compliance across the IT network environment

Operational:

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  • Develop and maintain an up-to-date security posture assessment for EMTS enterprise IT network environment.  Ensure a satisfactory/acceptable risk rating from independent assessments is achieved and maintained
  • Conduct periodic review of the EMTS IT network environment security management framework and ensure it is refreshed and enhanced in line with industry trends and regulatory requirements.
  • Work with business units and other risk management/assurance functions (Internal Audit & Revenue Assurance) to identify gaps and non-conformities using risk assessments, business impact analysis, system vulnerability assessments and penetration tests etc. Develop and implement recommendations, action plans and strategies to address identified risks and non-conformities
  • Raise the security awareness and education level of EMTS employees (through internal bulletins, regular training and on-boarding for new hires) and  IT vendor personnel
  • Support security and forensic investigations and compliance reviews as requested by internal or external auditors
  • Play an advisory role in application development, acquisition or delivery projects, to assess information security requirements and ensure that security controls are implemented as planned throughout the project life cycle to fulfill these requirements
  • Prepare reports for management attention on residual risks, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.
  • Conduct research, assess new threats and security alerts and recommend and follow through on appropriate actions to mitigate them
  • Support the evaluation, selection and delivery of information security solutions and projects.
  • Interface with others teams within and outside the IT department in the process of delivering security solutions.
  • Liaise with vendors, suppliers and partners to ensure effective optimization, adoption and delivery of solutions.
  • Carry out other activities as instructed by the Head, Information Risk Management.
Qualifications and Requirements:
  • First Degree or equivalent in Computer Science / Engineering, Electrical / Electronic Engineering or other numerate science.

Experience, Skills & Competencies:

  • Minimum of Six (6) years relevant work experience, with at least three (3) years in enterprise information security management or IP networking (planning, support) and three (3) years in a supervisory role.
  • Possession of relevant IT and telecommunication certification including CISA, CISSP, CISM, CEH, ISO27001 etc.
  • Broad experience across the IT/network architecture stack
  • Good understanding of telecommunication business and technology model.
  • Good understanding of business analysis and project management methods.
  • Very good conceptual and analytical thinking skills
  • Good interpersonal and communication skills.


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Specialist, Business Intelligence


Manager, IT Security & Information Risk Management

Deadline: Not Specified

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