Job Openings at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable.

It is through the compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Applications are invited from interested and qualified candidates to apply for the job openings at MTN Nigeria.

Job Specifications:

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Job Description:
  • Participate in annual budget preparation and budget re-forecasting/reviews including dynamic forecast for the Division
  • Compile statistical and financial data to support budget preparation and ensure input data is provided for dynamic budget, forecast on headcount and travel preparation.
  • Examine budget estimates for completeness, accuracy and conformance with MTNN procedures and regulations.
  • Maintain accurate record of all OPEX/CAPEX transactions on the Oracle system.
  • Facilitate the maintenance of effective financial controls in the division, ensuring effective maintenance of the MTNN budgetary controls.
  • Manage the accrual process for the division and support the month-end closing activities.
  • Analyze records of present and past operations, trends and costs, administrative commitments and obligations incurred in operations.
  • Maintain financial PPPs for the division, ensuring compliance with GAAP requirements and MTN accounting policies.
  • Oversee the preparation of divisional financial and operational performance reports to management, analyzing the operating expense reports and report on variances against budgets.
  • Interpret accounting/financial information to evaluate the financial performance of divisional operations.
  • Investigate and resolve OPEX issues and respond to queries from other departments regarding budget.
Qualifications and Requirements:
  • First degree/HND in any relevant discipline
  • A professional accounting qualification (ACA, ACCA, CPA, CIMA etc.)
  • Fluent in English

3 – 7 years’ experience which includes:

  • Experience in budget forecasting, management accounting/financial reporting within a FMCG environment.
  • Industry relevant experience will be an added advantage
  • Experience working in a medium-sized organization

Team Lead - Customer Service

Job Specifications:

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Job Description:
  • Manage order fulfilment for ALL EBU products, services and solutions (outside the services delivered by Solutions Development team).
  • Ensure correct and complete documentation is received for order fulfilment. Manage document archiving and control to ensure customer information is maintained for record purposes
  • Capture Sales fulfilment requests, complaints and ensure prompt completion of requests at a higher standard expected from the team and ensure requesters are informed of status in the fulfilment process
  • Ensure adherence to schedules and other defined rules and regulations within Order Management and that procedures are followed to promote meaningful communications between customers, Account Partners and customer support partners
  • Capture Sales fulfilment requests, complaints and ensure prompt completion of requests at a higher standard expected from the team and ensure requesters are informed of status in the fulfilment process
  • Prepare weekly and monthly sales reports for Enterprise Sales & Business Performance review for sales commission purposes
  • Provision of services on various customer management systems e.g. Siebel CRM, Billing System etc.
  • Execute UAT of automated order fulfilment processes for new and enhanced products
  • Perform system and network reconciliations of services provisioned on the customer management systems
  • Ensure prompt resolution of all service provisioning issues raised by EBU Sales and frontline Customer Support team
  • Report newly activated customers/services to appropriate teams within Sales and ES Customer Support for customer Nursery management
  • Performs weekly/monthly pre-audit checks on activated corporate lines for prevention of regulatory infractions
Qualification and Requirement:
  • First degree in any relevant discipline
  • Fluent in English
  • 3-7 years’ experience which includes:


  • Experience working in a medium to large organization
  • Experience in channel, order, inventory and customer management
  • Experience in the use of data analytics tools/App
  • Must have good hands-on knowledge of Microsoft Excel
  • Demonstrated Strong Analytical and Reporting Skills
  • Demonstrated Leadership Skills

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Analyst - Technology Compliance and Analytics

Job Specifications:

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Job Description:
  • Assess the adequacy of existing technical and non-technical controls to ensure compliance with applicable laws and requirements.
  • Identify control gaps and recommend compensating controls while also supporting the process owners in the development and implementation.
  • Assist in coordinating day-to-day performance and quality monitoring exercises, implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfaction.
  • Serve as an effective second line of defense through the operationalization of technology and networks compliance monitoring and testing model.
  • Review the existence and operating effectiveness of compliance controls embedded in infrastructure solutions, applications and networks.
  • Execute technology compliance review work programs to identify issues and inherent risks.
  • Regularly assess the efficiency of IT and Network control systems and recommend effective improvements.
  • Evaluate compliance of the company’s network infrastructure with applicable regulatory guidelines and in accordance with the applicable terms of existing regulatory licenses.
  • Support the Data Protection Officer (DPO) in embedding privacy and data protection practices.
  • Work as part of the larger Compliance & Ethics team to implement compliance initiatives and maturity actions in line with the company-wide risk-based compliance programme and MTN Group requirements.
  • Support with activities to create company-wide awareness of regulatory and statutory requirements and the importance of complying with these requirements.
  • Produce high-quality reports and analysis with insights on compliance monitoring activities, outcomes and trends.
  • Stay abreast of all relevant compliance and regulatory requirements within the Telecommunications and Financial Services industries.
Qualification and Requirement:
  • First degree in any relevant discipline.
  • Certifications in one or more of CISA, CISSP, CISM, ITIL, COBIT 5, etc. is an advantage.
  • Fluent in English


3 – 7 years’ experience which includes:

  • Minimum of 3 years of combined IT experience with a broad range of exposure to IT Governance, internal audit, compliance and systems analysis.
  • Understanding of the Nigerian Telecommunications industry technology, regulatory framework, business contexts and associated risks.
  • Strong knowledge of internal controls
  • Experience reviewing the design of IT solutions and performing in-depth data analysis.
  • Experience working in a highly regulated environment.
  • Strong and effective business communication (verbal and writing skills).
  • Ability to plan and execute numerous complex projects under pressure.
  • Strong analytical skills.

Analyst - Tax

Job Specifications:

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Job Description:
  • Establish and maintain efficient and prompt electronic and hard-copy filing structure for all tax related documents.
  • Prepare Withholding Tax schedules for tax payments to FIRS and all the (36) States Board of Internal Revenue.
  • Collate and analyze data on CAPEX and OPEX suppliers to ensure tax compliance.
  • Collate and analyze tax payment data for audit exercise and to respond to FIRS inquiries.
  • Implement process and procedure for payment of tax to facilitate efficient operations.
  • Collate and analyze data (electronic or hard) that will facilitate assessment of tax implication of business decisions.
  • Prepare tax schedules for year-end statutory audit and maintain tax records and audit trail in strict compliance with MTNN policies and procedures.
  • Follow up all tax payment to SBIR and FIRS to ensure accuracy of records and receipts with tax authorities.
  • Process all Withholding Tax remittances within MTNN and ensure accurate recording of receipts.
Qualification and Requirement:
  • First degree in Accounting, Economics or any Finance related discipline
  • Part qualified  professional qualification (ACA, ACCA, ACMA)
  • Fluent in English

3 – 7 years of experience in an area of specialization; with experience working with others

  • Experience working in a medium  organization
  • Experience in Tax Consulting Firm or Tax Administration.
  • Experience in audit or relevant accounting functions or tax administration
  • Strong Knowledge of ERP (IFS)
  • Familiarity with good accounting practices and the Nigerian tax policy environment
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Manager - Enterprise Master Data

Job Specifications:

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Job Description:
  • Provide Single Point of Contact for all Master Data and related cross-functional data integration queries and concerns for effective use of Oracle cloud ERP
  • Provide adequate technical support during integration to ensure proper implementation of system integration initiatives across various platforms.
  • Ensure all legal and regulatory considerations especially with regard to data sovereignty are identified and managed throughout the lifecycle of Oracle Cloud ERP use.
  • Act as the custodian of configuration objects of the Oracle Cloud ERP platform by maintaining MTN Nigeria configuration Workbooks (CWB) for all modules of Oracle Cloud and keeping the configuration in sync with Global CWB throughout the evolutionary stages of the solution i.e. across releases, demands and other GT maintain processes.
  • Manage and coordinate ERP system support activities  to ensure effective data planning and optimal system utilization.
  • Interact directly with various ERP system users to get feedback on data quality and future requirements
  • Create and own data archiving and retention policy in compliance with extant statute on the Cloud ERP platform and ensure that data integrity in not compromised when data are moved from one Cloud environment to the other by the Central Team.
  • Evaluate and recommend methods, tools and systems deemed necessary for optimal systems functioning for procurement, gathering information related to information technology trends and keep abreast of developments.
  • Project manage the MDM activities such as data profiling, gathering, deduplication and ETL during on boarding of new Cloud modules through GT demand management process.
  • Coordinate the generation of master and transactional data requirements to execute functional test scenarios during Quarterly releases for both functional and non-functional tests such as test of integrations and performance.
  • Provide regular assurance to the management that all data related controls such as data masking of key fields, data auditing and other sensitive data on the common shared platform are not compromised by documenting and establishing sensitivity of different data objects.
  • Provide direct focus for the Enterprise Master Data unit to guarantee deliverables.
  • Work with cross-functional teams, internal and external to MTNN to ensure all Master Data records conform to MTN group standards and regulatory requirements.
  • Collaborate with Oracle to manage new demand deployment, quarterly releases and ongoing maintenance of current Oracle Cloud ERP.
  • Work with the GRC functions to establish that data access are granted on the need to know basis and that data on Cloud ERP Business such as OTBI subject areas and data extracted to other down stream systems are protected as per data sensitivity requirements.
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualification and Requirement:
  • First degree in Science or any other related discipline
  • Fluent in English

6 – 13 years’ experience which includes:

  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
  • Experience in business/systems analysis
  • Extensive hands-on experience in ERP implementation and other ERP systems
  • Systems integration, project management and human resource management
  • Experience working in a medium to large organization.

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Deadline: September 20, 2022

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