Wema Bank Plc is a commercial bank which offer offers a range of retail and SME banking, corporate banking, treasury, trade services, and financial advisory to its ever-expanding clients
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If you are among those that want to start a Career with Wema Bank Plc. The Bank is currently recruiting graduates to fill in the vacant positions.
Applications are invited from interested and qualified candidates to apply for Job Openings at Wema Bank Plc
Table of Contents
Retail Cluster Head(Lagos)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
- To create and fully take all sales opportunities, drawing in prospective retail customers to achieve financial targets through sales and cross sales within assigned products programs, service management system and overall cluster targets.
- To constantly meet and or exceed the cluster target on monthly basis.
Responsibilities
Sales Management:
- Develops and implements retail cluster marketing strategy in ensuring regional/zonal sales targets are met. This includes coaching staff on retail product knowledge, cross selling and keeping up to date with changes and developments in the local retail market/area to drive optimal achievement of this opportunities.
- Co-ordinates cross selling opportunities with other business departments like corporate solutions, EFT, virtual banking and other E-business products for possible personal market businesses/ opportunities.
- Conducts meetings with the retail marketing team (i.e. MA and Retail Relationship Officers) and carry out reviews on the previous performance jointly plan for the month ahead.
- Plan and oversees new retail marketing initiatives including cluster’s expansion in new markets as well as continued expansion among existing customers.
- Driving peak performance and retail marketing success for all retail relationship officers across the region and/or Zone.
- The collective targets for the MAs and RMOs are sole responsibilities of the Retail Cluster Head who supervises all their activities of RMOs under his/her purview.
Risk Management:
- Accountable for maintaining high data quality standards by ensuring information captured in the Bank’s systems and documentation by teams are accurate and maintained in a timely manner.
- Responsible for the sale’s operational efficiency of the region/cluster and productivity of its retail staff.
- Manage the risk management process for the designated customer portfolio and be accountable for the ongoing monitoring of credit quality and compliance with Bank’s policies.
- Develop close relationships with operations and risk management team to ensure delivery of quality products and services to customers.
- Accountable for operating responsibly within the parameters of approved delegations.
Financial Management:
- Contribute to the net profitability of the region/zone; ensure effective management of revenue collection and expenditure control.
- Ensures that all aspects of revenue collection and operational expenditure are actively monitored and that they are in line with the operating budget.
- Review actual figures in the Branch Balance Sheet, Profit and Loss against budget and / or against past months’ performance and investigate undue variations.
- Drive the growth of retail deposits, loans and overdrafts to increase profitability of the Branch.
Customer Service:
- Understand retail customer base and identify opportunities to build and grow profitable relationship.
- Supervise the management of branch resources to ensure delivery and maintenance of customer service standards and at every service outlet within the branch, by putting the right people in the right places and by enabling their self- development (coaching and training) for improved service delivery.
- Monitor customers’ complaints through the Bank’s complaint management unit, identifying the root causes and addressing them at source to prevent recurrence.
- Manage and oversee the provision of appropriate products and services via the most suitable channel to ensure that customer needs are met.
- Identify opportunities to migrate retail customers to more appropriate, cost effective channels.
- Support the use of appropriate processes and procedures by all members of staff who are constantly in contact with the retail customers e.g. Retail RMO, MA, TTL, Tellers and the Branch guards.
People Management:
- Build organizational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
- Responsible for the development and retention of relevant skills in order to meet retail business needs.
- Ensure the effective selection of staff by matching the skills and competencies to the requirements of the job.
- Ensure skills assessments and competency-based training takes place as and when required.
- Create an environment in which learning, and development are emphasized and valued.
- Take personal responsibility for coaching and mentoring others.
- Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports.
- Monitor and manage the performance and development of direct reports and constantly give feedback during monthly one-on-one review meetings.
- Ensure staff compliments to boost productivity and promotes a culture where the values of the Bank are seen to be ‘alive’.
Qualifications and Requirements:
Below are qualifications required to work as a Retail Cluster Head:
- Education: Minimum of First Degree in any discipline. Additional Qualification will be an Added Advantage.
- Specialized knowledge: Minimum of 5 – 8 years cognate experience.
- Professional Certification: CIBN
- Experience: Sales and Marketing
- Digitally Savvy.
- Superb interpersonal skills.
- Good communication skills.
- A commitment to excellent customer service.
- Strategic thinker and ability to analyze and solve problems quickly.
- Ability to work well with others and lead a team.
Retail Cluster Head(Ondo)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Ondo | Nigeria. See other Jobs in Ondo
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
- To create and fully take all sales opportunities, drawing in prospective retail customers to achieve financial targets through sales and cross sales within assigned products programs, service management system and overall cluster targets.
- To constantly meet and or exceed the cluster target on monthly basis.
Responsibilities
Sales Management:
- Develops and implements retail cluster marketing strategy in ensuring regional/zonal sales targets are met. This includes coaching staff on retail product knowledge, cross selling and keeping up to date with changes and developments in the local retail market/area to drive optimal achievement of this opportunities.
- Co-ordinates cross selling opportunities with other business departments like corporate solutions, EFT, virtual banking and other E-business products for possible personal market businesses/ opportunities.
- Conducts meetings with the retail marketing team (i.e. MA and Retail Relationship Officers) and carry out reviews on the previous performance jointly plan for the month ahead.
- Plan and oversees new retail marketing initiatives including cluster’s expansion in new markets as well as continued expansion among existing customers.
- Driving peak performance and retail marketing success for all retail relationship officers across the region and/or Zone.
- The collective targets for the MAs and RMOs are sole responsibilities of the Retail Cluster Head who supervises all their activities of RMOs under his/her purview.
Risk Management:
- Accountable for maintaining high data quality standards by ensuring information captured in the Bank’s systems and documentation by teams are accurate and maintained in a timely manner.
- Responsible for the sale’s operational efficiency of the region/cluster and productivity of its retail staff.
- Manage the risk management process for the designated customer portfolio and be accountable for the ongoing monitoring of credit quality and compliance with Bank’s policies.
- Develop close relationships with operations and risk management team to ensure delivery of quality products and services to customers.
- Accountable for operating responsibly within the parameters of approved delegations.
Financial Management:
- Contribute to the net profitability of the region/zone; ensure effective management of revenue collection and expenditure control.
- Ensures that all aspects of revenue collection and operational expenditure are actively monitored and that they are in line with the operating budget.
- Review actual figures in the Branch Balance Sheet, Profit and Loss against budget and / or against past months’ performance and investigate undue variations.
- Drive the growth of retail deposits, loans and overdrafts to increase profitability of the Branch.
Customer Service:
- Understand retail customer base and identify opportunities to build and grow profitable relationship.
- Supervise the management of branch resources to ensure delivery and maintenance of customer service standards and at every service outlet within the branch, by putting the right people in the right places and by enabling their self- development (coaching and training) for improved service delivery.
- Monitor customers’ complaints through the Bank’s complaint management unit, identifying the root causes and addressing them at source to prevent recurrence.
- Manage and oversee the provision of appropriate products and services via the most suitable channel to ensure that customer needs are met.
- Identify opportunities to migrate retail customers to more appropriate, cost effective channels.
- Support the use of appropriate processes and procedures by all members of staff who are constantly in contact with the retail customers e.g. Retail RMO, MA, TTL, Tellers and the Branch guards.
People Management:
- Build organizational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
- Responsible for the development and retention of relevant skills in order to meet retail business needs.
- Ensure the effective selection of staff by matching the skills and competencies to the requirements of the job.
- Ensure skills assessments and competency-based training takes place as and when required.
- Create an environment in which learning, and development are emphasized and valued.
- Take personal responsibility for coaching and mentoring others.
- Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports.
- Monitor and manage the performance and development of direct reports and constantly give feedback during monthly one-on-one review meetings.
- Ensure staff compliments to boost productivity and promotes a culture where the values of the Bank are seen to be ‘alive’.
Qualification and Requirement:
Below are qualifications required to work as a Retail Cluster Head:
- Education: Minimum of First Degree in any discipline. Additional Qualification will be an Added Advantage.
- Specialized knowledge: Minimum of 5 – 8 years cognate experience.
- Professional Certification: CIBN
- Experience: Sales and Marketing
- Digitally Savvy.
- Superb interpersonal skills.
- Good communication skills.
- A commitment to excellent customer service.
- Strategic thinker and ability to analyze and solve problems quickly.
- Ability to work well with others and lead a team.
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Retail Cluster Head(Ogun)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Ogun | Nigeria. See other Jobs in Ogun
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
- To create and fully take all sales opportunities, drawing in prospective retail customers to achieve financial targets through sales and cross sales within assigned products programs, service management system and overall cluster targets.
- To constantly meet and or exceed the cluster target on monthly basis.
Responsibilities
Sales Management:
- Develops and implements retail cluster marketing strategy in ensuring regional/zonal sales targets are met. This includes coaching staff on retail product knowledge, cross selling and keeping up to date with changes and developments in the local retail market/area to drive optimal achievement of this opportunities.
- Co-ordinates cross selling opportunities with other business departments like corporate solutions, EFT, virtual banking and other E-business products for possible personal market businesses/ opportunities.
- Conducts meetings with the retail marketing team (i.e. MA and Retail Relationship Officers) and carry out reviews on the previous performance jointly plan for the month ahead.
- Plan and oversees new retail marketing initiatives including cluster’s expansion in new markets as well as continued expansion among existing customers.
- Driving peak performance and retail marketing success for all retail relationship officers across the region and/or Zone.
- The collective targets for the MAs and RMOs are sole responsibilities of the Retail Cluster Head who supervises all their activities of RMOs under his/her purview.
Risk Management:
- Accountable for maintaining high data quality standards by ensuring information captured in the Bank’s systems and documentation by teams are accurate and maintained in a timely manner.
- Responsible for the sale’s operational efficiency of the region/cluster and productivity of its retail staff.
- Manage the risk management process for the designated customer portfolio and be accountable for the ongoing monitoring of credit quality and compliance with Bank’s policies.
- Develop close relationships with operations and risk management team to ensure delivery of quality products and services to customers.
- Accountable for operating responsibly within the parameters of approved delegations.
Financial Management:
- Contribute to the net profitability of the region/zone; ensure effective management of revenue collection and expenditure control.
- Ensures that all aspects of revenue collection and operational expenditure are actively monitored and that they are in line with the operating budget.
- Review actual figures in the Branch Balance Sheet, Profit and Loss against budget and / or against past months’ performance and investigate undue variations.
- Drive the growth of retail deposits, loans and overdrafts to increase profitability of the Branch.
Customer Service:
- Understand retail customer base and identify opportunities to build and grow profitable relationship.
- Supervise the management of branch resources to ensure delivery and maintenance of customer service standards and at every service outlet within the branch, by putting the right people in the right places and by enabling their self- development (coaching and training) for improved service delivery.
- Monitor customers’ complaints through the Bank’s complaint management unit, identifying the root causes and addressing them at source to prevent recurrence.
- Manage and oversee the provision of appropriate products and services via the most suitable channel to ensure that customer needs are met.
- Identify opportunities to migrate retail customers to more appropriate, cost effective channels.
- Support the use of appropriate processes and procedures by all members of staff who are constantly in contact with the retail customers e.g. Retail RMO, MA, TTL, Tellers and the Branch guards.
People Management:
- Build organizational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
- Responsible for the development and retention of relevant skills in order to meet retail business needs.
- Ensure the effective selection of staff by matching the skills and competencies to the requirements of the job.
- Ensure skills assessments and competency-based training takes place as and when required.
- Create an environment in which learning, and development are emphasized and valued.
- Take personal responsibility for coaching and mentoring others.
- Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports.
- Monitor and manage the performance and development of direct reports and constantly give feedback during monthly one-on-one review meetings.
- Ensure staff compliments to boost productivity and promotes a culture where the values of the Bank are seen to be ‘alive’.
Qualification and Requirement:
Below are qualifications required to work as a Retail Cluster Head:
- Education: Minimum of First Degree in any discipline. Additional Qualification will be an Added Advantage.
- Specialized knowledge: Minimum of 5 – 8 years cognate experience.
- Professional Certification: CIBN
- Experience: Sales and Marketing
- Digitally Savvy.
- Superb interpersonal skills.
- Good communication skills.
- A commitment to excellent customer service.
- Strategic thinker and ability to analyze and solve problems quickly.
- Ability to work well with others and lead a team.
Relationship Management Officer - Corporate Banking
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
- We are a leading and innovative commercial bank and we are seeking to hire experienced Relationship Managers for our Corporate Bank Group.
Responsibilities
Sales Management:
- Execute sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
- Manages and maintains current business relationships and seek new accounts through sales
- Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Risk Management:
- Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximise profit from that transaction.
- Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
- Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
- Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Financial Management:
- Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment
- Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
- Analyze financial statements of new customer and evaluate all loan documents.
- Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Customer Service:
- Delivers and maintains customer service standards at all times, for improved service delivery.
People Management:
- Collaborate with peers in the branch to ensure effective support and service delivery.
- Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
- Role model and live the Bank’s Values while adhering to all corporate HR policies
Qualification and Requirement:
- B.Sc in Banking and Finance, Business Administration or any other related field.
- 4 – 6 years of work experience in Corporate Banking at any reputable commercial bank.
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Relationship Management Officer(Ikeja)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
- The ideal candidate will contribute to business development and execution of branch sales plans to achieve desirable profitability, foster a productive, value- producing relationship between the bank and customers and support the Business Development Managers to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets.
Job Description
Sales Management:
- Execute branch sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
- Conducts daily meetings with the sales team (RMO and MA) and carry out reviews on the previous day and jointly plan for the week ahead.
- Manages and maintains current business relationships and seek new accounts through sales
- Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Risk Management:
- Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximise profit from that transaction.
- Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
- Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
- Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures
Financial Management:
- Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment
- Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
- Analyze financial statements of new customer and evaluate all loan documents.
- Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Customer Service:
- Delivers and maintains customer service standards at all times, for improved service delivery.
People Management:
- Collaborate with peers in the branch to ensure effective support and service delivery.
- Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
- Role model and live the Bank’s Values while adhering to all corporate HR policies.
Qualification and Requirement:
- B.Sc in Banking and Finance, Business Administration, Digital Marketing or any other related field.
- 2 – 8 years of work experience in Commercial Business at any reputable bank or financial institution.
Relationship Management Officer (Lagos Mainland)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
- Job Alerts: To recieve Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
- The ideal candidate will contribute to business development and execution of branch sales plans to achieve desirable profitability, foster a productive, value- producing relationship between the bank and customers and support the Business Development Managers to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets.
Responsibilities
Sales Management:
- Execute branch sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
- Conducts daily meetings with the sales team (RMO and MA) and carry out reviews on the previous day and jointly plan for the week ahead.
- Manages and maintains current business relationships and seek new accounts through sales
- Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Risk Management:
- Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximise profit from that transaction.
- Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
- Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
- Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures
Financial Management:
- Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment
- Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
- Analyze financial statements of new customer and evaluate all loan documents.
- Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Customer Service:
- Delivers and maintains customer service standards at all times, for improved service delivery.
People Management:
- Collaborate with peers in the branch to ensure effective support and service delivery.
- Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
- Role model and live the Bank’s Values while adhering to all corporate HR policies.
Qualifications and Requirements:
- B.Sc in Banking and Finance, Business Administration, Digital Marketing or any other related field.
- 2 – 8 years of work experience in Commercial Business at any reputable bank or financial institution.
Method of Application
Interested and qualified candidate for “Job Openings at Wema Bank Plc” should click the button below and start their application.
Deadline: May 31, 2022
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