Job Opportunities at the Concept Group

The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations.

As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also.

Applications are invited from interested and qualified candidates to apply for the job opportunities at the Concept Group.

Job Specifications:

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Job Description:
  • Participate actively in requirements gathering and analysis
  • Work with business analyst to determine the best part of solutions to be implemented
  • Actively participate in requirement gathering process
  • Collaborate with the relevant teams and departments to produce software design and architecture
  • Write clean, readable and testable code that is scalable and well documented
  • Review code from junior and intermediate developers.
  • Maintain, update, refactor and debug new and existing codes
  • Test and deploy applications and systems
  • Serve as an expert within your area of competence
  • Provide technical support when necessary
  • Keep up to date with the terminology, concepts and best practices for coding
  • Develop ideas for new programs, products, or features by monitoring industry developments and trends
  • Record and report data to the appropriate parties, such as clients, leadership or management
  • Commit to continuous improvement, education and training to remain current on best practices, new programming languages, and to better assist other team members
  • Take lead on projects when necessary.
  • Mentor new developers.
Qualifications and Requirements:
  • Degree in Computer Science, Engineering, or other related fields
  • 6+ years of hands-on experience in backend software development using PHP and MySQL or any other backend languages
  • 6+ years experience working with Laravel and/or Lumen or Express or Django and/or Django Rest Framework
  • Experience in NodeJS, ReactJS and MongoDB would be a plus.

Software Tester

Job Specifications:

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Job Description:
  • We are looking to hire a Software Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches on software applications.
  • In this role, you will be required to ensure our products and applications work optimally and meet the established Software Standards.
  • You should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, and continuous improvement, we’d like to meet you.
  • Ultimately, you will ensure that our products, applications, and systems work correctly.

Responsibilities

  • Collaborate with Software Development to develop effective test plans and strategies.
  • Designing test cases, reporting all bugs encountered in the bug tracker software, and determining readiness criteria.
  • Execute all levels of testing (System, Integration, and Regression).
  • Work with Cross-Functional Teams to ensure quality throughout the software development life cycle.
  • Report bugs and errors to the development team.
  • Testing of third-party applications acquired by the organization.
  • Ensuring software tested meets and exceeds the users’ requirements.
  • Other tasks assigned by the Supervisor.
  • Design and develop automation scripts when needed.
  • Detect and track software defects and inconsistencies.
Qualification and Requirement:
  • Minimum of B.Sc./ B.Eng./ HND in Computer Science, Computer Engineering or any other relevant field with relevant experience.
  • Must have at least 2 years experience in automation testing.
  • Working knowledge of test management software
  • Hard-working and committed to the role and the organization
  • Desire to provide quality client service and support
  • Meticulous and highly attentive to detail
  • Ability to work effectively and collaboratively in a team

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Intermediate Backend Developer

Job Specifications:

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Job Description:
  • Participate actively in requirements gathering and analysis
  • Collaborate with the relevant teams and departments to produce software design and architecture
  • Write clean, readable, and testable code that is scalable and well documented
  • Maintain, update, refactor and debug new and existing codes
  • Test and deploy applications and systems
  • Serve as an expert within your area of competence
  • Provide technical support when necessary.
  • Keep up to date with the terminology, concepts, and best practices for coding
  • Develop ideas for new programs, products, or features by monitoring industry developments and trends
  • Record and report data to the appropriate parties, such as clients, leadership, or management
  • Commit to continuous improvement, education, and training to remain current on best practices, new programming languages, and to better assist other team members.
  • Take lead on projects when necessary.
Qualification and Requirement:
  • Degree in Computer Science, Engineering or other related fields
  • 3+ years of hands-on experience in backend software development using PHP and MySQL or any other backend languages
  • 2+ years experience working with Laravel and/or Lumen or Express or Django and/or Django Rest Framework
  • Experience in NodeJS, ReactJS, and MongoDB would be a plus
  • Working knowledge of PHP, Laravel/Lumen, Javascript, Node.js, MySQL, and MongoDB
  • Working understanding of front-end web technologies like HTML5, CSS3, and VanillaJS
  • Proficient knowledge of version control & SSH
  • Deep technical understanding of RESTful API’s
  • Working experience with cloud hosting platforms
  • Understanding of object-oriented PHP programming.

Business Operations Analyst

Job Specifications:

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Job Description:
  • Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.

Duties & Responsibilities

  • Create and monitor Operational KPI’s of process owners.
  • Effectively communicate newly developed process/policies to the necessary stakeholders
  • Help drive the implementation of all process and policies across all sales related unit
  • Work directly with stakeholders to create implementation plans and complete milestones
  • Work with learning and development to organize trainings for staffs to help them better understand business processes and policies
  • Independently implement, administer and evaluate day-to-day activities across all sales related departments
  • Identify and execute given tasks and objectives, making recommendations that impact policies and processes
  • Review analyzed data to explain trends; formulate and evaluate alternative solutions
  • Analyze and interpret policies; review and implement procedures for program or function
  • Give optimal reports and escalate when necessary
Qualification and Requirement:
  • B.Sc / HND in any field.
  • Experience in Operations is an advantage.
  • Job Knowledge onChange Management and Operational KPIs.
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Operations Performance Analyst

Job Specifications:

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Job Description:
  • Responsible for overseeing the daily operation of the business.
  • Ensuring that all operations are manufactured in a correct, cost-effective and timely manner in alignment with specifications and quality requirements.
  • Improving operational management systems, processes, and best practices that guarantee organizational well-being.

Duties & Responsibilities
Business Operations:

  • Optimizing all processes regarding the business of Concept Nova. These include all channels such as sales, installation, inventory, and stock control.
  • Implementation of new policies relating to the efficiency of processes and reviewing existing policies.
  • Identify all process gaps and give effective recommendations that will improve effective communication within the units of Concept Nova.
  • Make recommendations on budgetary control and create projections for inventory (Inventory management).
  • Analyze and create inventory turnover ratios to identify stock trends.
  • Identify skill and knowledge gaps within units and recommend training.
  • Identify and recommend manpower requirements.
  • Improve operational systems, processes, and best practices that guarantee organizational well-being. Purchase materials, plan inventory and ensure warehouse efficiency.
  • Support the budget, the auditing process, the training, and the coordination of projects.
  • Responsible for providing quality service for facilities management.
  • Contribute towards the achievement of the company’s strategic and operational objectives.
Qualification and Requirement:
  • B.Sc in any related field
  • Minimum of 4 years working experience.

Skills / Competencies

  • Must be analytical.
  • Must be technologically savvy
  • Sound knowledge of data analytics.
  • A high level of meticulousness is needed.

Lead, Research and Development Engineer

Job Specifications:

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Job Description:
  • Supervise research on new technology-based products and solutions to meet the company’s strategy for new products and solutions
  • Product lifecycle management: Lead the utilization of VOC (Voice of Customer) in the development and deployment of remote monitoring solutions
  • Oversee bench and field tests during the product development cycle, pre-deployment simulation tests, and on-site deployment of remote monitoring hardware and software
  • Vendor management: Facilitate, maintain and negotiate profitable vendor relationships following due diligence and risk assessment analysis
  • Technical project management and process improvement for the on-site deployment of new and existing solutions
  • Guide pricing simulations and analysis with market knowledge on hardware and software input costs
  • Develop proposed design documents for products and services to guide installation and/or implementation
  • Validate and approve all completion reports, test reports, field inspection reports, reports/documentation of problems solved, etc. for management review.
  • Oversee adequate analysis on vendor selection based on quality and cost optimization.
Qualification and Requirement:
  • Bachelor’s Degree in Electrical / Electronic Engineering with at least 5 years of experience in related competence.
  • Relevant knowledge of embedded systems and electronic circuits
  • IoT and Control systems enthusiast
  • Quality Business Intelligence and data analysis experience with relevant tools (data-driven decision making)
  • Process improvement qualifications such as Six Sigma
  • Experience with a microcontroller or PLC systems
  • Solid troubleshooting skills and the ability to diagnose and solve difficult problems
  • Direct experience with Python, C, or C++
  • Desire to develop a deep understanding of the business and end-user needs
  • Ability to resolve complex issues in creative, efficient, and effective ways.

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Revenue Manager

Job Specifications:

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Job Description:
  • The primary role of the revenue manager is to maximize the businesses’ opportunity for revenue and profit. Areas of focus for this role would be developing and operationalizing revenue initiatives, competitive bench marking of our products through pricing initiatives and effective engaging of clients (corporate and high net worth individuals).
  • This individual will closely partner with TCG’s Product team on pricing benchmark and Sales team on revenue initiatives to execute and achieve overall business growth target/objective.
  • Drive revenue growth through competitive bench marking, pricing initiatives as well as the client relationship and promotions
  • Create and maintain relationship with clients by also offering to client’s products that satisfy additional and complementary needs (cross-sell and up-sell)
  • Develop promotional framework that drives revenue growth ensuring alignment with business objectives
  • Carry out competitive analysis of our products and benchmark across going market rate
  • Develop and operationalize the revenue strategies for multiple markets, customer segments, and business units
  • Develop, enhance and maintain TCG’s revenue management initiatives
  • Partner with the marketing, client engagement teams and sales to drive revenue growth strategy
  • Determine monthly revenue forecast and identify revenue opportunities
  • Develop revenue recognition policies and revenue generation standards
  • Assist with the Annual Marketing Plan relative to Revenue Generation and Strategy. Monitor and update action plan’s objectives relative to business defined strategy and annual top line revenue goals
  • Communicate revenue driving initiatives and recommendations to business leaders and decision makers
  • Any other assigned task within the revenue unit
Qualification and Requirement:
  • Master’s Degree in Marketing, Economics, Finance, and any other related field
  • 6 years’ work experience on monetization strategies in the financial service industry
  • 6+ years working with cross department teams (e.g., product, marketing and sales) on financial service products
  • Must have proven experience engaging and managing high net worth clients
  • Proven experience designing and operationalizing promotional concepts
  • Experience breaking down complex channel data using various business frameworks and creating optimal strategies for our business
  • 6+ years of experience working with data analysis to achieve meaningful revenue insights
  • Proven and successful experience leading a high-performing revenue team for a business, resulting in increased revenue

Product Support Officer

Job Specifications:

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Job Description:
  • Working with the relevant Product team members, to provide support services for the team’s project, to ensure the product requirements are built rightly
  • Managing product requirement documents (PRD) to ensure they are up to standard and readily available to all stakeholders
  • Support the team in pre and post product deployment
  • Managing product models to ensure they are up to standard in fulfilling product implementation goals.
  • Monitor and effect the adherence of guiding product policies and goals
  • Work with the Marketing, Customer Engagement, and Sales Teams to provide second level support that continuously improves marketing lifecycle
  • Monitoring the customer experience for users of our products and overseeing continued improvements to the user experience
  • Manage and remove obsolete products.
  • Complete all works necessary to support market research need.
Qualifications and Requirements:
  • Bachelor’s Degree in Finance, Marketing, Business Administration or other relevant fields
  • 2 years of product management support experience, leading strategic and operational initiatives
  • Proven and successful experience leading high-performing product and promotional strategies for a business, resulting in increased revenue.

Skills / Competencies:

  • Ability to manage stakeholders
  • Excellent analytical, decision-making, and problem-solving skills
  • Competence to analyze financial and non-financial data
  • Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques
  • Excellent knowledge and use of existing software packages (Power BI and Microsoft Excel).

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Portfolio Risk Analyst

Job Specifications:

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Job Description:
  • Conducts detailed portfolio analysis and reports. Analyzes report on loan and lease portfolio to anticipate, identify and mitigate credit risk exposure related to portfolio management activities
  • Analyzes transactional risk measures including default, correlations, and stress losses to enhance concentration risk views.
  • Analyzes and monitors the company’s lease portfolio.
  • Periodically perform default/principal at risk assessment, measuring the impact of guarantors/collaterals and impact of group loan on risk exposure.
  • Monitors compliance to credit and risk policies of the company.
  • Prepares reports on analytics of portfolio performance, emerging trends, areas of opportunity, repossessed lease assets, etc.
  • Mitigate credit risk exposure related to portfolio management activities.
  • Prepare a report on the probability of default using available data.
  • Propose evolutions in the policy, process, collaterals, etc. related to the risk identified.
  • Make recommendations for process improvement, addressing gaps and areas for additional or improved reporting and data.
  • Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources.
  • Assesses market strategies by analysing related products, markets, or trends.
  • Uses business intelligence data and tools to identify and monitor current and potential customers.
Qualifications and Requirements:
  • A Bachelor’s Degree in Accounting, Finance or Social Science.
  • Minimum of 2 years working in a similar field, with cognitive experience as analytics officer.

Job Knowledge:

  • Experience with SQL and PowerBI required.

Requirements:

  • Cognitive abilities in quantitative measurement of data
  • Research and analysis skills
  • Comfortable with word processing, spreadsheets, and financial enterprise resource software usage.
  • Beginner / Intermediate skills in Microsoft Office suites
  • Ability to present and communicate analysis and recommendations
  • Ability to measure financial data to evaluate financial performance and position.
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HR Admin / Employee Relations Manager

Job Specifications:

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Job Description:
  • The HR Admin/Employee relations manager oversees HR operational activities for efficient and accurate delivery of HR .Administration processes, providing high quality leadership for effective management of HR Admin functions which delivers proactive results.
  • He/she will also facilitate and manage employee relations on behalf of the company, collaboratively working with the necessary stakeholders to create and maintain a positive relationship between and amongst the management of the organisation the employees.

Duties & Responsibilities

  • Create and review HR policies, processes and manuals with best practice that reflect business needs
  • Implement, interpret, provide guideline and communicate policies, processes and manuals, as well as enforcecompliance of HR policies and procedures by employees.
  • Monitor success of implemented administrative policies and suggest areas of improvement where necessary.
  • Supervise and coordinate all administrative matters pertaining to the HR function.
  • Provide leadership in coordinating the activities of the HR Admin unit to ensure compliance with all applicable laws, policies, regulations and procedures.
  • Ensure the effective management and integrity of all Human Resources Management transactions including leave, transfers, salaries and salary payments, benefits administration etc.
  • Ensure the effective management of personnel records and information
  • Monitor overall performance of HR services and timelines to deliver on all HR operations projects
  • Keep up to date with changes in State and Federal Legislation that affects HR practices in the Organization
  • Assist in the conduct of the annual salary and incentive review process, ensuring information is accurate and efficiently processed.
  • Manage the day to day operation of the employee relations function including attendance, leave tracking, vacations and absences.
  • Manage Payroll and statutory remittance Management and employee assisted programs e.g. staff loans, salary advance requests etc.
  • Ensure resolution of employee grievances by adopting methods like counseling, investigations and establishing a panel committee.
  • Drive high performance in the team through proper management and coaching of team members and providing quality feedback

Employee Relations Functions:

  • Ensure all new hires are properly on-boarded and documented, and all existing staff notified.
  • Ensure that all references of new hire are properly and promptly contacted and adequate information is gathered.
  • Ensure all officers, support and other subordinate team embers carry out their functions as and when due.
  • Ensure proper staff HMO management, liaise and follow up with the corresponding HMOs accordingly
  • Man and manage all exit processes for exiting staffs
  • Ensure all instructions for enrollment, change of plan or hospital and exclusion of employees should be communicated to the HMO on or before 15th of every month and resolve all employee requests regarding HMO
  • Conduct quarterly review of HMO performance; Manage the annual review of SLAs of HMOs (existing and new)
  • Conduct relevant surveys and researches and give report and objective recommendations based on the responses.
  • Advice managers on cases of absenteeism and leave benefits and entitlements, ensuring compliance with related policy and procedure, provide reports on headcount and absences accordingly.
  • Manage employee mobility through transfers, promotions and terminations
  • Manage and monitor probation periods, get employee confirmations from line managers at probation expiration.
  • Ensures all pre-confirmation requirements are completed before confirmation due date
  • Work with Performance Management unit to review the confirmation questionnaire when necessary
  • Undertake and/or monitor the administration of surveys or questionnaire in motivational and well-being as well as the working condition of employees
  • Give report and objective recommendations based on the responses from the survey and opinion poll.
Qualifications and Requirements:
  • Bachelor’s Degree in Employee Relations, Human Resources, Administration or any other related field.
  • Minimum of 5 years of cognizant professional experience
  • Professional membership and certifications will be an added advantage
  • PC literacy with hands on experience with an HRIS or HRMS
  • Basic knowledge of labor law.

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Method of Application

Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the email. (Tip: Learn how to write a Professional CV).

Deadline: Not Specified

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