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Job Opportunities at United Bank for Africa (UBA)

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United Bank for Africa (UBA)

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York.

United Bank for Africa Plc (UBA) is recruiting interested candidates into vacant positions. All Interested candidates are advised to go through available positions carefully and submit their applications appropriately before the deadline.

Apply now for the job opportunities at United Bank for Africa (UBA). All about the position is listed below:

Team Lead, Credit Monitoring

Job Specifications:

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Job Description:
  • To emphasize and protect high Credit Quality while encouraging and increasing the Bank’s market share without compromising risk assets quality.

Duties & Responsibilities

  • Review of approved Credits for quality, performance, and compliance with approved terms and conditions and credit policy.
  • Monitoring of special conditions in credit facilities and escalation of exceptions / non-compliance. Identification of deteriorating accounts for Prudential Classification and transfer to Credit Remedial/Recovery.
  • Ensure that limits are monitored, and incomes, fees, maturing repayments anniversary charges are captured.
  • Detection and escalation of unauthorized credits.
  • Implementation of policy-driven Credit-related Sanctions.
  • Preparation of exception reports & imminent maturity report
  • Monthly performance review of the bank’s exposure to the power sector and energy sector.
  • Review of the bank’s contingent liabilities.
  • Identification of warning signals and flagging likely problems before they crystallize.
  • Regular rendition of weekly, monthly, and quarterly exception reports to Group Head Credit Monitoring Head Office.
  • All other activities as delegated by the Directorate Head.
Qualifications and Requirements:
  • First Degree in quantitative subjects (Accounting, Economics, Bus. Admin, Banking & Finance, etc)
  • Post Graduate Qualification will be an added advantage.
  • Minimum of 10 years work experience required
  • Computer literate
  • Ability to demonstrate initiative
  • Good analytical skills
  • Good interpersonal skills.
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Team Lead, Transaction Monitoring

Job Specifications:

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Job Description:
  • Develop and oversee transaction monitoring controls systems to identify, report and protect the bank from any transaction that may lead to Money Laundering/Terrorist Financing (ML/TF).
  • To provide guidance on Compliance matters to ensure the bank’s operations and business transactions follow all relevant regulatory provisions and internal policies.
  • To assist the GCCO to embed a culture of compliance in the bank by ensuring that the Banks AML and Counter Financing of Terrorism’s efforts are in line with Group standards and international best practices hereby preventing the Group from being exposed to the risk of sanctions and associated financial/reputational loss as a result of failure to comply.

Duties & Responsibilities

  • Manage and exercise requisite oversight in the use of Actimize (the Bank’s AML solution) to identify and report suspicious transactions as well as ensure Sanctions Compliance (both transactions and onboarding screening).
  • Ensure the review of SWIFT Sanctions Screening alerts for Sanctions Compliance (only transactions screening).
  • Collaborate with IT Risk/IT to ensure the optimization of Actimize.
  • Review of Risk Based Transaction monitoring reports (e.g. PEP, NGO etc) and RFI’s for suspicious activity in order to protect the bank from ML/TF risk exposure.
  • Review suspicious transaction reports in line with NFIU requirements.
  • Ensure tracking of Escalated STRs from branches and Head Office Units.
  • Ensure rendition of Compliance related regulatory returns.
  • Render monthly return on Infraction to CBN within stipulated timelines.
  • Implement transaction monitoring controls for Remittance (e.g. WU/MG), Prepaid and Merchant Compliance Programmes.
  • Ensure update of the Bank’s Internal Watchlist.
  • Carry out due diligence checks to manage financial crime risks posed by customers and their counterparties, products etc using World-Check.
  • Conduct bank-wide annual ML/TF Risk Assessment.
  • Prepare management reports to Chief Compliance Officer as appropriate.
  • Ensure response to Request for Information (RFIs) from Correspondent Banks.
  • Educate and train employees on key regulations and internal policies.
  • Provide prompt compliance advisory support to all internal stakeholders.
Qualification and Requirement:
  • First Degree in Law, Economics, Finance, Business Administration or any related field. 
  • Minimum years of work experience required: 10 years
  • In-depth knowledge of the banking industry’s standards and regulations.
  • Deep knowledge of the Bank’s Products, Services and Processes.
  • Knowledge of key National and International AML Regulations.
  • Strong Analytical and problem-solving skills.
  • Management Reporting skills.
  • Proficiency in the use of the computer and basic applications like excel, PowerPoint.
  • Firm, professional and result-oriented.
  • Excellent Interpersonal and Communication Skills.
  • Knowledge of the Global Sanctions program.
  • Compliance Certification with ACAMS, and CIN is a plus.
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Head, Credit Administration

Job Specifications:

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Job Description:
  • To emphasize and protect high credit quality while encouraging and increasing the bank’s market share without compromising the quality of risk assets.

Duties & Responsibilities

  • Prepare credit portfolio reports for executive management.
  • Prepare statutory report to CBN e.g. CRMS.
  • Prepare the schedule of accounts to be provided for/qualify for transfer to the memorandum database.              
  • Forward details of approved memorandum accounts to the External Reporting Unit and Credit Recovery Unit.
  • Identification of warning signals and flagging likely problems before they come to the fore.
  • Rendition of monthly exception reports.
Qualification and Requirement:
  • First Degree in any relevant field
  • MBA, M.Sc / MA / ML and / or Professional Qualifications compulsory
  • Minimum years of work experience required: 11 years.
  • Good knowledge of regulatory requirements
  • Good knowledge of the bank’s policies and procedures
  • Proficiency in credit analysis
  • Broad IT skills
  • Good analytical skills
  • Excellent writing skills
  • Good presentation skills
  • Good interpersonal skills
  • Strong attention to details and ability to work under pressure
  • Supervisory skills.
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Team Member, Middleware Management

Job Specifications:

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Job Description:
  • To manage the bank’s middleware and ESB-related applications and ensure 100% uptime.
  • Proactive routine maintenance of application servers (ESB).

Duties & Responsibilities

  • Check and treat all logs/email escalations within the SLA i.e. issue resolution, enquiries, complaints and re-routing to responsible units where applicable.
  • Routine housekeeping – Backup of logs periodically (daily weekly etc.), clean up space on the servers etc.
  • Update the Platform checklist that contains all specifics to be carried out on each platform on said dates.
  • Ensure the platforms are up and functional at all times.
  • Ensure all user platforms are optimized and functioning optimally.
  • Escalate all issues to the team lead in a timely and explicit manner.
  • Track Project Management deliverables to ensure all milestones are delivered and project remains on track.
  • Ensure the timely development and deployment of innovative solutions for the unit.
  • Ensure that vendor related projects are monitored strictly to meet set deadlines.
  • Engage stakeholders to understand requirements when developing solutions for the various units.
  • Monitor fraud prevention solutions across all applications deployed on the middleware applications.
  • Weekly Review and reporting of projects, Issues and collection mandates.
  • Group Digital Banking Monthly Performance Report.
  • Group Digital Banking Monthly Channel Adoption Report.
  • Review daily transaction status reports to identify reasons for failures and ways to avoid them.
  • Provide AD HOC reports when required.
  • Provide technical support for middleware applications such as IBM ESB, IBM ACE etc. (Installation, configuration, testing, supporting Issue resolution activities related to the design and functionality of ESB.)
  • Monitor middleware systems to ensure high availability and 100% uptime.
  • To ensure all routine/periodic housekeeping functions are carried out when due.
  • Vendor Management – Ensure fluid engagements with all 3rd party support providers (Vendors) to increase content on the platforms and ensure they are stable.
  • Deploy, administer, support and maintain middleware applications to enable communication between financial applications on diverse platforms with varying interfaces.
Qualification and Requirement:
  • First Degree in any IT related field.
  • Minimum years of work experience required: 3 years
  • Hands-on experience working in an applications production support/application development environment.
  • Project coordination skills, including organizing, prioritizing and tracking all phases of a project.
  • Understand how to support applications ran on ESB environment.
  • Trend monitoring for transactions performed on major applications hosted on the middleware platform.
  • Strong UNIX/Linux, AIX operating system administration. 
  • Collaborative skills: Ability to work with cross-functional teams.
  • Organizational skills: Ability to multi-task, effectively prioritize work, and adapt during pressured situations. 
  • Problem-solving skills: must be naturally curious and creative individuals with a drive to proffer solutions to problems, as well as with a passion for innovation.
  • Firm Grasp of Structured Query Language (SQL).
  • Customer experience and issue resolution.
  • Excellent leadership skills.
  • Interpersonal relationship management.
  • Ability to communicate in a clear and concise manner and success work in Integrated Product Teams.
  • Ability to meet deadlines and manage multiple, dynamic priorities.
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Team Member, Internet Banking Services

Job Specifications:

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Job Description:
  • To provide technical support for the Bank’s internet banking.

Duties & Responsibilities

  • Develop policies and procedures for electronic banking processes to ensure compliance with established standards and regulations.
  • Responsible for the Bank’s cash management online products and services.
  • Assist with the design and development of new online banking products.
  • Provide exceptional customer service and support for our Electronic Banking products and services.
  • Provide support to consumers and business customers as well as the retail department.
  • Process, verify and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations.
  • Oversee all electronic banking activities.
Qualification and Requirement:
  • First Degree in any IT-related field.
  • Minimum of 2 years work experience required

Knowledge & Skills Required:

  • Proficient in programming languages of SQL and basics of PLSQL, and Python.
  • Good knowledge of some data mining skills and the meaning of ETL (Extract, Transform and Load) with some practical experience.
  • Understanding of the use of some Business Intelligence and Dashboard tools like Power BI, and Tableau.
  • Microsoft Certification.
  • Analytics skills.
  • Interpersonal and Communication skills.
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Team Lead, Market Risk

Job Specifications:

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Job Description:
  • Measurement, monitoring and controlling of the market risks to which the Group is exposed.
  • Implement consistent Market Risk Management policies and procedures across the Group.
  • Minimize Position and Trading Losses.
  • Achieve high levels of Customer Satisfaction.

Duties & Responsibilities

  • Scanning financial markets for relevant data to positions held by the bank, both financial and regulatory.
  • Collection of internal data for the head office and subsidiaries through the Bank’s operating systems.
  • Data collection from various market intelligence reports that impacts the Bank’s position.
  • Collection of bank data to identify the Bank’s market positions.
  • Collection of market data with reference to the various positions in order to be able to make comparisons.
  • Preparation of daily reports which show the position of the Bank, highlighting areas of concern and areas requiring improvement.
  • Monitoring of set limits for compliance for the bank.
  • Circulation of reports to concerned parties and escalation of issues where the need arises.
  • Preparation of Other Market Risk Reports.
  • Preparation of revaluation report for both the Held for Trading and Available for Sale portfolio of the Bank.
  • Preparation of Value-at-Risk Reports for the bank.
  • Preparation of Sensitivity Analysis for Fixed Income and Foreign Exchange portfolios – bank.
  • Monitoring of deals consummated by Treasury.
  • Preparation of Derivatives Valuation Report for the bank
  • Preparation of other trading Market Risk report.
  • Provide support in the preparation of GALCO Reports – bank.
  • Provide support in the preparation of the Group Risk Management Report – bank.
  • Provide support in the preparation of Market Risk Snapshots for the Chairman – bank.
  • Provide support in the Preparation of Board Reports – bank.
Qualification and Requirement:
  • First Degree in any related discipline.
  • Minimum years of work experience required: 10 years.
  • Basic Accounting.
  • Understand banking operations.
  • Good grasp of balance sheet mapping.
  • Above-average database management abilities.
  • Highly numerate skills.
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Team Member, Transaction Monitoring

Job Specifications:

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Job Description:
  • To carry out ongoing monitoring of accounts in line with extant regulations and internal policy to identify and report suspicious transactions to the requisite statutory authorities.
  • To manage and support the bank’s Compliance Risk Management strategy in ensuring that the Bank’s AML and Counter Financing of Terrorism efforts are in line with the Group standards and international best practices.
  • To carry out enhanced due diligence reviews to prevent the Bank from being exposed to the risk of sanctions and associated financial/reputational loss that the Group may incur as a result of failure to comply with regulations
  • Ensure capacity building of staff to improve Compliance culture in the bank.

Duties & Responsibilities

  • Use of Actimize for Suspicious Activity Monitoring (SAM).
  • Sanctions Screening Compliance.
  • Money Remittance (Western Union & MoneyGram) Transactions Monitoring.
  • Compliance Investigations, Reporting and Returns Rendition.
  • Response to Request for Information (RFI) from Correspondent Banks.
Qualification and Requirement:
  • First Degree in any field.
  • Minimum of 3 years work experience required
  • Experience in Compliance, Operations, Audit, Internal Control or Risk Management.
  • Extensive knowledge of the bank’s policies & procedures.
  • Deep understanding of the Bank’s Products, Services and Processes.
  • Good knowledge of Banking Operations.
  • Excellent understanding of national and International AML/CFT Regulations.
  • Interpretation of red flags of unusual transactions into suspicious transactions reporting.
  • Strong Analytical skills.
  • Good investigative skills.
  • Report writing skills.
  • Proficiency in the use of the computer and basic applications like excel, PowerPoint etc.
  • Critical thinking and problem-solving skills.
  • Good interpersonal and Communication skills.
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Team Member, Recovery

Job Specifications:

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Job Description:
  • Coordination of Loan Recovery activities within assigned business offices.
  • Management of Memorandum bad debts portfolio and Loan Loss portfolio & erstwhile CTB database.
  • Recovery of watch-list accounts & transferred accounts with early warning signals to avoid further deterioration.
  • Review & Processing Loan repayment proposals.

Duties & Responsibilities

  • Coordination of Loan Recovery activities within assigned business offices and ensure that the advised recovery target is achieved.
  • Management of Memorandum bad debts portfolio and Loan Loss portfolio within assigned business offices.
  • Originate Loan repayment proposals for requests from indebted customers for management’s consideration.
  • Initiate proposals for the realization, repossession, and sale of pledged assets and properties of indebted customers.
  • Rendition of fortnightly / monthly debt recovery reports for the region to the Regional Head (RH) for onward submission to Financial reporting, Performance management, Remedial Management & Credit Recovery Division.
  • Achieve recovery financial target in line with the advised budget.
  • Recovery of watch-list accounts & transferred accounts with early warning signals to avoid further deterioration.
  • Manage relationships with debtor customers to ensure compliance with repayment agreements, court orders, regulatory requests (EFCC, CBN, Police, etc.) & restructure requests.
  • Review, process and reconcile accounts of indebted customers’ complaints to ensure amicable resolution & payment of an agreed sum.
  • Conduct and document recovery visitation to customers.
  • Coordinate ad hoc reports for the group.
Qualifications and Requirements:
  • Candidates should possess a First Degree in any related field.
  • Must have at least 2 years experience

Knowledge & Skills Required:

  • General Branch Operations.
  • Prudential guidelines.
  • Problem loan management.
  • Knowledge of the Loan Recovery function.
  • Basic credit Skills.
  • Good Customer relations
  • Communication Skills
  • Basic banking operations knowledge.
  • Effective reporting.
  • Negotiating Skills.
  • Initiative & analytical judgment.
  • Management Skills.
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Team Member, Credit Control

Job Specifications:

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Job Description:
  • Guards against income leakage by ensuring that all specified income/fees due to the bank are stated in the disbursement document.
  • Ensures that credit approval terms are properly captured and conveyed.

Duties & Responsibilities

  • Review all credit approvals to ensure that both the approval and the terms of the approval are consistent with the bank’s credit policy and regulatory requirements.
  • Review all collateral documentation to ensure that they are consistent with the approved facility terms, bank’s policies and regulatory guidelines.
  • Prepares guarantees and bonds.
  • Reviews collateral documents to ensure that they meet stipulated conditions Prepares Credit Availment Ticket for sign-off.
  • Preparation of management reports
  • Issues credit approval communication memorandum to convey the approval terms of various credits.
Qualification and Requirement:
  • First Degree in Law
  • Minimum of 3 years work experience required
  • Basic knowledge of regulatory, policy and statutory requirements for availability of credits
  • Good analytical skills
  • Good writing skills
  • Good presentation skills
  • Good drafting skills.
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Team Member, Litigation

Job Specifications:

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Job Description:
  • Managing the litigation portfolio of the Bank.

Duties & Responsibilities

  • Prompt and strategic review and assessment of litigation portfolio to determine cases, which should be settled amicably.
  • Review and assessment of the Bank’s defence in matters in litigation and recommendation on settlement in respect of cases in which the Bank has no defence.
  • Proper monitoring of cases in court to ensure that the Bank’s interests are adequately protected.
  • Aggressive pursuit of recovery matters under the Litigation Recovery portfolio to ensure timely recovery of the Bank’s debts.
  • Effective prosecution of fraud cases to ensure judicially logical conclusions to serve as deterrent to others.
  • Compile list of fresh actions instituted against the Bank on monthly basis to be included to the schedule pending cases.
  • Review Judgments entered against the Bank in order to determine whether to submit to judgment or whether there are sufficient grounds on which to sustain an appeal.
  • Reviews subpoenas served on the Bank and advises Branch or Division on appropriate steps to take with respect to either Subpoena Ad Testificandu or Subpoena Duces Tecum.
  • Review of miscellaneous interlocutory and injunctive orders against the Bank and advise Business offices on steps to be taken.
  • Review garnishee order nisi [interim orders], and determine the implications of the order for the Bank and give necessary instructions to branches/solicitors (if need be).
  • Appraise the performance of external solicitors and recommend to management the solicitors to be retained or delisted.
  • Interfaces with external auditors of the Bank during audit, provide them with schedule of pending litigations and respond to their queries.
  • Interfaces with CBN and NDIC during audit, provide them with the schedule of pending litigation, selected case files and respond to their queries.
  • Prepare schedule of contingent liabilities for Financial Control which will be used for audit.
  • Represent the Bank and participate in the mediation sessions at the Lagos and Abuja Multi Door Courthouses.
  • Refer deserving matters to Lagos Multi Door Courthouse for mediation and negotiation.
  • Represent the Bank and participate in the mediation sessions at the Lagos and Abuja Multi Door Courthouses.
  • Participates in ADR procedures to ensure resolution of deserving matters without recourse to litigation.
  • Recommendation to management on possible terms of settlement and engage in negotiating settlement in terms most favourable to the Bank.
  • Review of court processes proposed to be filed by our solicitors to ensure that the Bank is adequately protected.
  • The unit is responsible for providing legal opinion on all issues emanating from matters already in litigation and debt recovery matters that are not in litigation.
  • Visit Police Stations/other law enforcement agencies to secure release of staff on bail or to assist staff in making extra-judicial statements to the relevant agencies.
  • Staff invited by the Police, EFCC and other law enforcement agencies for issues arising in the course of their job are accompanied by the unit (unit makes arrangement for external solicitors to accompany them where the matter is sensitive or where location is far) in order to ensure that they are not manhandled, detained or in any manner prejudiced and assist them in making statement to such authorities.
  • The unit advises Operations on appropriate steps to take on any garnishee order nisi served on the Bank in order to ensure that the Bank is adequately protected in the event that such orders are made absolute against the Bank. The unit instructs solicitors in respect of garnishee matters in which the unit opines that the order against the Bank should be discharged and monitors such matters to ensure protection of the Bank’s interest.
  • The unit liaises with the solicitors on matters in litigation and responds to requests from Branches and Divisions on such matters.
Qualification and Requirement:
  • First Degree in Law.
  • Minimum years of work experience required: 3 years
  • Sound knowledge of the law.
  • Knowledge of the civil Procedure Rules of the High Courts of the various states.
  • Negotiation and problem-solving skills.
  • Alternative dispute resolution skills.
  • Effective communication skills.
  • Good interpersonal relationships.
  • Research and analytical skills.
  • Brief writing skills.
  • Professional qualification (an advantage).
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Team Member, Information Technology Audit

Job Specifications:

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Job Description:
  • To implement the Bank and Audit Division’s mandate relating to review and assessment of controls over the information systems, safeguard the Bank’s assets, ensure the completeness and accuracy of transaction records; and prevent/detect incidences of related frauds and irregularities.

Duties & Responsibilities

  • Be up to date on new economic, technological, environmental, regulatory, political and, social issues or trends impacting or likely to impact Digital Banking Transaction in the bank.
  • Review processes for the acquisition, development, and deployment of Digital Banking products to ensure that they are in line with the bank’s approved policies.
  • Supervise the review of the level of support to Digital Banking products by the Information Technology (IT) department to ensure that support is within the approved Turnaround Time (TAT).
  • Perform a comprehensive review of the Service Level Agreement (SLA) for all vendors that support the bank’s Digital Banking product to ensure that they are in line with the bank’s policy on SLA.
  • Ensure prompt and qualitative rendition of relevant Control and Compliance reports to the Head, IT & Digital Banking Audit.
  • Ensure proper institution of automated revenue processing in all system-based product development in the Bank.
  • Carry out a monthly analytical review of the Bank’s revenue lines for completeness, accuracy and validity.
  • Review and report the performance of Digital Banking products to ensure that performance is in line with set targets.
  • Ensure full revenue recognition strategies/tactics for the Bank.
  • Ensure prompt resolution of all open issues in the Inspection Report, Management letter, Regulatory Examiners Report and other Statutory Examiners Report involving business offices in IT activities.
Qualification and Requirement:
  • First Degree in Computer Science / Engineering / Accounting or any other Numerate discipline.
  • Minimum years of work experience required: 3 years.
  • Knowledge of Banking Operations, Policies, and Procedures
  • Interpersonal skills and Communication skills (written and oral).
  • IT proficiency.
  • Integrity.
  • Good investigative skills.
  • Good numerate and analytical skill.
  • Structured Query Language (SQL Navigator).
  • Audit Command Language (ACL).
  • Unix operating systems.
  • Business Objects (BO).
  • FTP – file transfer protocol.
  • Microsoft Office tools.
  • Relevant professional certification e.g. CISA, ACA, ACCA, CIMA, CISSP and MBA etc will be an added advantage.
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Team Member, Credit Audit

Job Specifications:

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Job Description:
  • To provide an independent assessment of the Credit Risk Management process of the bank with the aim of ascertaining and reporting on the extent of compliance with; the credit philosophy, credit planning process, credit approval and management system, responsibility and disciplinary processes.
  • Also ascertaining and reporting on the extent of compliance of the bank’s credit risk management philosophies and strategies with international best practices and with relevant regulatory guidelines.

Duties & Responsibilities

  • Preparation of yearly audit plan for branches in the zone.
  • Take part in the assessment and expression of opinion on the adequacy of controls.
  • Take part in the assessment and evaluation of the operational process.
  • Conducting full audit for various business offices within the area of coverage.
  • Conduct spot checks on high and medium rated business offices.
  • Conduct periodic cash audit on vaults and ATMs.
  • Take part in the rating, assessment and assigning audit ratings to the auditee.
  • Highlight pervasive audit issues that portend dangers for losses.
  • Recommend improvements, in the course of the audit, for business and operational processes with overall objective to improve timeliness, accuracy, reliability and quality standards in products and services.
  • Conduct Policy Awareness, Fraud Assessment and Sensitivity in office visited to further drive fraud reduction.
  • To drive/encourage staff positive behaviors in the noted areas.
  • Perform other duties as assigned by the Team Lead.
  • To also work with the subsidiaries as necessary.
Qualification and Requirement:
  • First Degree in any related numerate field.
  • Professional qualification e.g. ACA, ACCA, ACIB will be an advantage.
  • Must have at least 3 years work experience

Knowledge & Skills Required:

  • Average to good knowledge of credit analysis.
  • Have a sound knowledge of the bank’s credit policy, systems and products.
  • Sound knowledge of the Banking Operations and Internal Controls.
  • Good Understanding of the Nigerian Banking Industry.
  • Knowledge of CBN’s policies and the business environment.
  • Critical thinking.
  • Intermediate Microsoft Office Suite Skills.
  • Good communication skills (Oral & Written).
  • Good analytical skills.
  • Good interpersonal skills.
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Product Manager, Consumer Loans

Job Specifications:

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Job Description:
  • The Product Manager has full profit & loss accountability for the product and is responsible for comprehensive, end-to-end management of the product portfolio including ideation, product design, product development, product marketing (in conjunction with Product Marketing), business development, product pricing, profitability analysis, process and counterparty management, etc. 
  • The Product Manager works with multiple stakeholders across the bank and takes full ownership for the product budget, management and product delivery throughout the product lifecycle.
  • Responsibilities also include the establishment of key relationships targeted at customer acquisition, retention and value-adding customer experience; client engagements; establishment and implementation of customer engagement plan.

Duties & Responsibilities

  • Utilizes market research to identify customer needs/trends and opportunities for new product innovation and product enhancements.
  • Conducts regular product & market research to determine personal loan sales / market penetration potential across regions. Thereafter, H/she develops sales & marketing strategies to leverage opportunities & improve performance.
  • Regularly reviews customer feedback, market & consumer trends to uncover new product opportunities across different category and regions, disseminates identified insights in a timely manner for execution.
  • Identifies new market opportunities, and facilitate collaboration with Regional Managers, Branch Managers & Retail Analysts appropriately to ensure these are fully leveraged to grow sales and volume.
  • Reviews and analyses existing product portfolio to identify new cross sell opportunities.
  • Assesses market competition by comparing the unsecured lending proposition to competitors’ products across offerings, process, customer experience and portfolio quality.
  • Carry out competitive analysis benchmarking against Banks and FinTech’s
Qualification and Requirement:
  • First Degree in any related field.
  • Master’s and/or other professional qualification will be an added advantage.
  • Minimum of 7 years work experience

Knowledge & Skills Required:

  • Utilizes market research to identify customer needs/trends and opportunities for new product innovation and product enhancements.
  • Conducts regular product & market research to determine personal loan sales/market penetration potential across regions. Thereafter, H/she develops sales & marketing strategies to leverage opportunities & improve performance.
  • Regularly reviews customer feedback, and market & consumer trends to uncover new product opportunities across different categories and regions, and disseminates identified insights in a timely manner for execution.
  •  Identifies new market opportunities, and facilitates collaboration with Regional Managers, Branch Managers & Retail Analysts appropriately to ensure these are fully leveraged to grow sales and volume.
  • Reviews and analyses existing product portfolios to identify new cross-sell opportunities.
  • Assesses market competition by comparing the unsecured lending proposition to competitors’ products across offerings, processes, customer experience, and portfolio quality.
  • Carry out competitive analysis benchmarking against Banks and FinTech’s.
  • Develops product sales and marketing strategy (in conjunction with product marketing) to ensure the achievement of product sales and volume budget across all regions.
  • Implements Bank-wide go-to-market strategy for new personal loan initiatives, working with all relevant departments/stakeholders to drive execution.
  • Prepares unsecured lending budget and business plans including target sales, volume, marketing strategy, consumer segmentation, product positioning, objectives, and lifecycle recommendations to achieve overall business goals.
  • Develops and monitors specific sales & marketing campaigns (working with product marketing unit and other relevant teams) to leverage market opportunities that generate new sales/volumes and increase market share.
  • Accountable for all product metrics as stated within the product policy where applicable (e.g. risk limits, delinquency, compliance requirements, etc.).
  • Monitors sales impact & profitability of marketing expenditures – both on BAU and special campaigns.
  • Enable technological implementation of loan origination and management systems including defining the scope and overseeing the deployment.
  • Timely & regular communication on product performance.
  • Timely & regular communication on product/market changes.
  • Relevant products, market insights & identified opportunities are presented.
  • Successful execution and monitoring of product marketing campaigns.
  • Conducts Branch/regional webinars, meetings, visits, and joint customer calls to obtain market feedback and understand peculiarities of the local operating environment.
  • Routinely attends Regional/Directorate planning/business review meetings.
  • Analyses escalated regional sales challenges, proffers alternative solutions, and implements recommendations that ensure the achievement of product performance targets.
  • Work closely with Risk Management and Compliance unit to monitor and ensure product offerings are in compliance with the bank’s policies and regulatory requirements.
  • Work with the credit team to design underwriting policy Ensures delinquency management on the unsecured lending loan portfolio in liaison with retail risk management (where applicable).
  • Work closely with Risk Management and Compliance unit to monitor and ensure product offerings are in compliance with the bank’s policies and regulatory requirements.
  • Work with the credit team to design an underwriting policy
  • Ensures delinquency management on the unsecured lending loan portfolio in liaison with retail risk management (where applicable).
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Team Member, Cybersecurity & Forensic Audit

Job Specifications:

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Job Description:
  • To implement the Bank and Audit Division’s mandate relating to review and assessment of controls over the information systems, safeguard the Bank’s assets, ensure the completeness and accuracy of transaction records; and prevent/detect incidences of related frauds and irregularities.

Duties & Responsibilities

  • Execute planned audit programmes to review the bank’s Cybersecurity Governance and Oversight framework, Cybersecurity Risk Management Systems, Cybersecurity Operational Resilience, Metrics, Monitoring & Reporting and Compliance with Statutory and Regulatory Requirements.
  • Implementation of the Internal Audit’s mandate to review and assess effectiveness and efficiency of the bank’s technologies, processes, people, controls, structures, governance, and practices used to protect networks, computers, programs, and data from attacks from both internal and external threat actors; proffer recommendations for remediation, and achieve closure.
  • Investigation of security and data breaches to identify incident root causes, internal control gaps/failure points and vulnerabilities exploited; and to proffer solutions/recommendations to prevent reoccurrence and exposure to corporate liability, sanctions and litigations.
  • Conduct regular audits of IT Security Monitoring tools, Vulnerability assessment tools, other GISC Application and operating systems as assigned.
  • Investigate security and data breaches to identify incident root causes, internal control   gaps/failure points and vulnerabilities exploited; and to proffer solutions/recommendations to prevent reoccurrence and exposure to corporate liability, sanctions and litigations.
  • Conduct the activities of the Mini Forensic lab.
  • Render technical support to other departments in Group Internal Audit.
  • Perform other duties as assigned by the Team Lead, Cyber Security Audit & Group Head.
  • Keep abreast with industry trends, Cyber Frauds and Security related happenings.
Qualification and Requirement:
  • First Degree in Computer Science / Engineering / Accounting or any other numerate discipline.
  • Relevant professional certification e.g. CISA, ACA, ACCA, CIMA, CISSP and MBA etc will be an added advantage.
  • Must have at least 3 years work experience.

Knowledge & Skills Required:

  • Knowledge of Banking Operations, Policies and Procedures.
  • Interpersonal skills and Communication skills (written and oral).
  • Information Technology proficiency.
  • Integrity.
  • Good investigative skills.
  • Good numerate and analytical skill.
  • Structured Query Language (SQL Navigator).
  • Audit Command Language (ACL).
  • Unix operating systems.
  • Business Objects (BO).
  • File Transfer Protocol (FTP ).
  • Microsoft Office tools.
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Relationship Manager

Job Specifications:

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Job Description:
  • To establish and maintain positive customer relationships towards growth revenue for the bank. 

Duties & Responsibilities

  • Approach customers with the aim of winning new business.
  • Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
  • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
  • Follow up customers with dormant accounts, convince to resume dealings with the bank.
  • Implement marketing strategies / programs laid out by the bank to boost profit.
  • Listen to customers requirements and present appropriately to make a sale.
  • Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates.
  • Prepare documentation on the creation of risk assets to increase business office profitability.
  • Sell / Cross-sell and Upsell the banks products.
  • Market the brand.
  • Perform other related duties as assigned by the Business Manager.
Qualifications and Requirements:
  • Minimum of a First Degree in any related field.
  • 2 – 5 years experience in sales and marketing.
  • Good Knowledge of the products and services of the bank.
  • Basic knowledge of Finance, Accounting and Economics.
  • Business development and acquisition.
  • Banking Operations, Policies, and Procedures.
  • Knowledge of current business trends and CBN Regulatory laws.
  • Ability to evaluate needs of customers, and determine what products or services would best serve those needs
  • Excellent Communication skills – oral and written.
  • Must be Strong, Tenacious and Persuasive.
  • Strong Selling / Marketing skills
  • Must be self-driven, and have a passion for Marketing.
  • Good Relationship management skills.
  • Confident and possess excellent Networking skills.
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Profit Centre Manager

Job Specifications:

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Job Description:
  • To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.

Duties & Responsibilities

  • Ensure significant increase in market share within own region.
  • Drive performance of the unit – liability generation and quality risk asset creation.
  • Risk asset appraisal, disbursement and monitoring.
  • Ensure effective relationship building and management with new and existing customers.
  • Optimally exploit new and existing opportunities in the market.
  • Drive the reactivation of all inactive/dormant accounts in the branch.
  • Plan and implement marketing strategies to boost profit.
  • Supervise and coordinate the activities of account officers.
  • Perform other related duties as assigned by the Business Manager.
Qualifications and Requirements:
  • First Degree in any related discipline.
  • Minimum of 3 years work experience required

Knowledge & Skills Required:

  • Basic knowledge of Accounting, Finance and Economics.
  • Banking operations, policies and procedures.
  • Good knowledge of the Bank’s products and services. 
  • Ability to evaluate the needs of customers and determine what products or services would best serve those needs.
  • Business development and acquisition.
  • Marketing, Selling and Cross-Selling
  • Knowledge of current business trends and CBN Regulatory laws.
  • Good interpersonal skills.
  • Excellent Communications skills(written and oral).
  • Leadership and negotiation skills.
  • Good Relationship management skills.
  • Confident and must possess excellent networking skills.
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Head, Credit Administration
Team Member, Middleware Management
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Team Member, Credit Control
Team Member, Litigation
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Team Member, Credit Audit
Product Manager, Consumer Loans
Team Member, Cybersecurity & Forensic Audit
Relationship Manager
Profit Centre Manager

Deadline: December 23, 2022

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