Food Concepts PLC commenced operations in 2001. From inception, their aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to their stakeholders.
Since launching in 2004, Chicken Republic (Subsidiary of Food Concepts) has already opened over 55 stores in Nigeria and Ghana. On this basis, they are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets).
Recruitment is on-going for the job recruitment at Chicken Republic – Food Concepts Plc.
Table of Contents
- The Data Analyst will play a pivotal role in managing, authenticating and synchronizing data from all retail POS terminals and e-commerce (company owned and third-party) platforms.
- The jobholder will be responsible for developing and maintaining a real-time metrics dashboard that aggregates and tracks all key commercial metrics.
Core Responsibilities and Key Result Areas
Data Compilation and Integration:
- Gather and aggregate data from all sources including sales, customer feedback, and more.
- Ensure seamless integration between company-developed software and external e-commerce or retail platforms, facilitating live data streaming.
Metrics Dashboard Management:
- Create, maintain, and update a metrics dashboard using Power BI or specified analytical tools to visualize key performance indicators (KPIs).
- Monitor the accuracy and completeness of data displayed on the dashboard, addressing discrepancies promptly.
- Troubleshoot integration issues and coordinate with technical teams to resolve any discrepancies.
Real-time Data Monitoring:
- Implement and manage mechanisms for live data streaming, allowing the dashboard to display real-time insights from various sources.
- Ensure data quality and integrity by conducting regular data validation and cleansing.
- Analyze data trends, patterns, and anomalies to provide actionable insights that drive informed business decisions.
- Identify opportunities for optimization and growth within the e-commerce and retail landscape.
- Monitor and analyze sales performance, customer behavior, and conversion rates across various e-commerce channels.
- Provide recommendations to enhance sales strategies and customer experience.
- Communicate effectively with internal teams, third-party partners, and vendors to ensure smooth data exchange and integration.
- Translate technical concepts into non-technical language for stakeholders to understand.
- Collaborate with cross-functional teams to ensure smooth integration of e-commerce and retail software, including APIs and data connectors.
Documentation and Reporting:
- Maintain comprehensive documentation of integration processes, data sources, and metrics calculations.
- Generate regular and ad-hoc reports for management, highlighting trends, insights, and areas of concern.
- Ensure compliance with data privacy regulations and industry standards when handling customer and transactional data.
- Implement data quality checks to identify and rectify data anomalies.
Key Performance Indicators
- Rate of Sales Growth
- Lead conversion Rate
- Rate of Sales Revenue
Qualifications and Requirements:
- Proven experience as a Data Analyst, preferably with experience in e-commerce, retail, or fast-food industry.
- Proficiency in data visualization tools such as Power BI or similar analytical platforms.
- Strong SQL skills for data extraction, transformation, and analysis.
- Familiarity with API integration and data connectors.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills to work with cross-functional teams.
- Ability to handle multiple tasks and deadlines in a fast-paced environment.
- A good first degree in Marketing, Economics, Accounting, Business and related field.
- Possession of a Post graduate degree in Marketing/Business Administration or related degree is an added advantage
- Membership of the NIMC, or any other related professional qualification is required.
- Minimum of 5 years of experience or at least 5 years of experience in marketing, digital marketing, or social media marketing with preferred knowledge in food service industry and QSR/fast casual dining
Method of Application
Qualified and interested candidates should Apply by Clicking the Button below.
Deadline: Not Specified
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