Latest Job Vacancies at Jumia Nigeria

Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. 

Applications are invited from interested and qualified candidates to apply for the job vacancies at Jumia Nigeria.

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Managing 3rd party Logistics providers as per SLAs
  • ​Managing cost of delivery through 3PL vendors.
  • ​Partner with 3PL vendors to identify and resolve issues in their delivery processes to ensure best performance for Jumia deliveries.
  • ​Structure and conduct analysis on 3PL performance data available to monitor and track performance.
  • ​Monitoring the performance of all 3rd party service providers on processes related to customer experience in SCM like timely delivery, completion of   data entry to ensure data availability as agreed, return pick up and any process related to a customer’s experience.
  • ​Manage 3PL vendor portfolio by:
  • ​Constantly monitoring and evaluating vendor performance relative to each other to decide volumes and coverage areas given to each vendor.
  • ​Constantly keep new service providers in the pipeline to enhance the benchmark of services to customer.
  • ​Regular audit of data on deliveries and return pickups.
  • ​Mitigate any likely risks in SCM Processes / Practices and Customer Experience.
  • ​Regular and consistent feedback activities / mechanisms to ascertain the services levels of 3rd Party Logistics providers and encourage improvements.
  • ​Reiterate on Values of Jumia at all levels.
Qualifications and Requirements:
  • A minimum of 5+ years’ experience in Logistics
  • ​Bachelor’s degree and/or equivalent work experience
  • ​Customer Service/Account Management
  • ​Should have experience in SCM in online or offline retail formats / FMCG companies.
  • ​Should have experience in vendor management and have handled teams

We Offer 

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

Join any of these WhatsApp Groups to receive Prompt Job Alert on WhatsApp

Key Account Manager

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:

As Key Account Manager, you will have the end-to-end responsibility of the customer experience and growth of the key vendors assigned to you. Your role is to bring in the relevant assortment, design targeted promotions, and manage key vendors in our marketplace. Constant interface with the Commercial operations, Vendor experience & Marketing team.

Responsibilities:

  • Ensure continuous growth of our existing business by owning pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
  • Complete Sales performance of the 3c’s Categories, vendors, merchant management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
  • Customer acquisition through Value Offering, Sales Campaign Management, etc.
  • Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
  • Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
  • Define and optimize curation/assortment selection strategy for your portfolio ensuring relevance of selection/styling to optimize revenues and sales velocity.
  • Support product and content creation process to increase assortment live.
  • Plan and maintain constant stock availability.
  • Trend Spotting: Should be able to identify broader trends and fill category gaps
  • Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Newsletters, Facebook, etc).
  • Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection
  • Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business.
  • Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation
  • Work closely with the vendor management team to identify vendors and negotiate contracts to ensure best quality and costs.
  • Partner with Jumia Services to improve product availability, reduce costs, and minimize our working capital investment. Work together with system teams to identify main opportunities for process automation and efficiency gains.
  • Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results and be comfortable in presenting projects and results to senior leadership on a regular basis.

We Offer 

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders 
Qualifications and Requirements:
  • Candidates should have related academic qualification.
Explore More Opportunities

Head of 3PL

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:

The Head of Third-Party Logistics (3PL) will ensure on time delivery and pickups through 3rd Party Logistics providers as per agreed Service levels. You will also be managing 3rd party Logistics providers as required by and demand of delivery and pick up of Jumia shipments.

Responsibilities:

  • Formulate a set of SLAs and Processes for the 3rd Party Logistics providers as per the requirement and load from time to time.
  • Managing 3rd party Logistics providers as per SLAs
  • Managing cost of delivery through 3PL vendors
  • Partner with 3PL vendors to identify and resolve issues in their delivery processes to ensure best performance for Jumia deliveries.
  • Structure and conduct analysis on 3PL performance data available to monitor and track performance.
  • Monitoring the performance of all 3rd party service providers on processes related to customer experience in SCM like timely delivery, completion of data entry to ensure data availability as agreed, return pick up and any process related to a customer’s experience.

Manage 3PL vendor portfolio by:

  • Constantly monitoring and evaluating vendor performance relative to each other to decide volumes and coverage areas given to each vendor.
  • Constantly keep new service providers in the pipeline to enhance the benchmark of services to customer.
  • Regular audit of data on deliveries and return pickups.
  • Mitigate any likely risks in SCM Processes / Practices and Customer Experience.
  • Regular and consistent feedback activities / mechanisms to ascertain the services levels of 3rd Party Logistics providers and encourage improvements.
  • Reiterate on Values of Jumia at all levels.
Qualifications and Requirements:
  • 8+ years’ experience in Logistics managing 3rd party logistics partners.
  • Bachelor’s degree and/or equivalent work experience (an MBA will be a plus)
  • Strong analytical skills, managing and tracking KPI dashboards.
  • Customer Service/Account Management
  • Should have experience in SCM in online or offline retail formats / FMCG companies.
  • Should have experience in vendor management and have handled teams

We Offer 

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders 

iR Job Alert

Never Miss Any Job Openings. Let us inform you whenever a New Job is OPEN. Join iR Job Alert



Method of Application

Interested and qualified candidates should apply by clicking on the BUTTONS below.

Deadline: Not Specified

Check Intel Region Jobs for more available opportunities.

Share an update or tip with us on WhatsApp: 07064212243 intelregion.com@gmail.com

Receive Job Alerts through our Social Media Channels:

NOTE: Intel Region Jobs (iR Job Alert) is the leading job informant in Nigeria and not necessarily an affiliate of the employer’s company.

- Advertisement -