Latest Job Vacancies at The United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York.

From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

Applications are invited from interested and qualified candidates to apply for Job Vacancies at The United Bank for Africa Plc (UBA)

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Act as a leader to enhance team performance to the delight of customers through efficient transaction processing.

Roles & Responsibilities

  • Ensure effective and timely service delivery to customers at all customer service units.
  • Provide service support needs for tellers; ensure the teller cubicles are manned and functional at all times.
  • Maintain a customer friendly disposition at all times.
  • Ensure prompt TAT in line with service level agreement.
  • Ensure timely preparation and rendition of reports to internal and external parties as required from time to time.
  • Acknowledge of MICR cheques issued on the system.
  • Supervise the activities of all tellers.
  • Prompt and accurate consummation of all transactions within the bank’s approved turnaround time
  • Administration of Cash and Vault.
  • Ensure availability and workability of working tools for tellers
  • Authorize all cash transactions above tellers’ limits
  • Review teller’s payout limit, taking into cognizance the teller’s error rates
  • Ensure that branch ATMs are functional at all times and that the ATMs do not run out of cash
  • Ensure transaction vouchers are called over after the close of business daily
  • Maintain up-to-date cash tellers’ proofs and vault registers.
  • Ensure the branch maintains cash holdings within the approved COP limit.
  • Ensure zero fraud tolerance / error rates.
Qualifications and Requirements:
  • We are looking to hire talented and experienced individuals with 3 years’ banking operations experience in a commercial bank for our branches in Lagos and Ebonyi state.
  • The ideal candidates must currently work in a commercial bank with minimum of 3 years’ experience in Teller functions in the banking industry. 

Skills Required:

  • Good interpersonal skills.
  • Excellent communication skills, both written and verbal.
  • Excellent Numerical skills.
  • Customer friendly disposition.
  • Supervisory skills. 
  • Problem solving skills.
  • Attention to details.
  • Fast and error free processing.

Knowledge Required:

  • Good knowledge and understanding of Teller Operations.
  • Basic Accounting knowledge.
  • Customer Relationship Management.
  • Cashier activities.

Customer Service Manager

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Act as a leader to enhance team performance to the delight of customers through efficient transaction processing.

Roles & Responsibilities

  • Responsible for all customer service (non-cash related) processing activities in the branch. These include Funds transfer, Clearing, Trops, LDU, etc.
  • Ensure effective and timely service delivery to customers at all customer service unit.
  • Ensure efficient TAT in line with service level agreements.
  • Drive timely and error-free processing culture among team members.
  • Ensure timely balancing and execution of end-of-day procedures.
  • Ensure timely and accurate collation of clearing cheques for presentation to ZPC.
  • Ensure effective utilization of physical assets at the Customer Service Support Unit.
  • Recommend Process Improvements as it relates to Customer Service Support in a bid to ensue service efficiency and cost minimization.
  • Ensure timely reconciliation and proof of accounts
  • Ensure no Incidence of losses due to Fraud, Regulatory infractions, and Processing errors occur.
  • Serve as an effective backup for the BOM.
  • Perform other related duties as assigned by the BOM.
Qualification and Requirement:
  • We are looking to hire talented and experienced individuals with 3 years banking operations experience in a commercial bank for our branches in Lagos and Ebonyi state.
  • The ideal candidates must currently work in a commercial bank with minimum of 3 years in banking operation.

Knowledge Required:

  • Good knowledge and understanding of banking operations.
  • Good understanding of basic accounting.
  • Conflict management.

Skills Required:

  • Good knowledge and understanding of Banking operations.
  • Excellent customer service capabilities.
  • High level of integrity /Sense of Responsibility.
  • Basic Accounting knowledge.
  • Analytical skills/Problem-solving.
  • Attention to details.
  • Good Interpersonal skills.
  • Fast and error free processing.
  • Supervisory skills.

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Profit Center Manager (Consumer Loans)

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • To coordinate the activities of retail teams through effective relationship management to meet / surpass financial targets to drive the profit growth of the branch.

Roles and Responsibilities

  • Ensure significant increase in market share within own region.
  • Drive performance of the unit – liability generation and quality risk asset creation.
  • Risk asset appraisal, disbursement and monitoring.
  • Ensure effective relationship building and management with new and existing customers.
  • Optimally exploit new and existing opportunities in the market.
  • Drive the reactivation of all inactive / dormant accounts in the branch.
  • Plan and implement marketing strategies to boost profit
  • Supervise and coordinate the activities of account officers.
  • Perform other related duties as assigned by the Business Manager.
Qualification and Requirement:
  • We are looking to hire individuals to drive Consumer loans as Profit Centre Managers in all our branches across the country.
  • The ideal candidate must currently work in a commercial bank as marketers for consumer loans with 2-5 years’ experience in Relationship Management.

Skills Required:

  • Ability to evaluate needs of customers and determine what products or services would best serve those needs
  • Good interpersonal skills
  • Excellent Communications skills (written and oral)
  • Marketing and Selling skills
  • Leadership and negotiation skills
  • Good Relationship management skills
  • Confident and must possess excellent networking skills.

Knowledge Required:

  • Basic knowledge of Accounting, Finance and Economics.
  • Banking operations, policies and procedures.
  • Good knowledge of the Bank’s products and services.
  • Business development and acquisition
  • Marketing, Selling and Cros.

Relationship Officer (Commercial)

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • To establish and maintain positive customer relationships towards the growth revenue for the bank.

Roles & Responsibilities

  • Approach customers with the aim of winning new business
  • Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
  • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
  • Follow up customers with dormant accounts, convince to resume dealings with the bank.
  • Implement marketing strategies / programs laid out by the bank to boost profit.
  • Listen to customer requirements and present appropriately to make a sale.
  • Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates.
  • Prepare documentation on the creation of risk assets to increase business office profitability
  • Sell / Cross-sell and Upsell the banks products.
  • Market the brand.
  • Perform other related duties as assigned by the Business Manager.
Qualification and Requirement:
  • We are looking to hire talented and experienced individuals with 2 – 7 years Relationship Management experience in a commercial bank for our branches in all 36 states in Nigeria.

Knowledge Required:

  • Good Knowledge of the products and services of the bank.
  • Basic knowledge of Finance, Accounting and Economics.
  • Business development and acquisition.
  • Banking Operations, Policies, and Procedures.
  • Excellent knowledge.

Skills Required:

  • Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
  • Excellent Communication skills – oral and written.
  • Must be Strong, Tenacious and Persuasive.
  • Strong Selling / Marketing skills.
  • Must be self-driven, and have a passion for Marketing.
  • Good Relationship management skills.
  • Confident and possess excellent Networking skills.
Explore More Opportunities

Relationship Officer (SME)

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.

Roles & Responsibilities

  • Ensure significant increase in market share within own region.
  • Drive performance of the unit – liability generation and quality risk asset creation.
  • Risk asset appraisal, disbursement and monitoring.
  • Ensure effective relationship building and management with new and existing customers.
  • Optimally exploit new and existing opportunities in the market.
  • Drive the reactivation of all inactive/dormant accounts in the branch.
  • Plan and implement marketing strategies to boost profit
  • Supervise and coordinate the activities of account officers.
  • Perform other related duties as assigned by the Business Manager.
Qualification and Requirement:
  • We are looking to hire talented and experienced individuals to drive Personal Banking/ SME as Relationship Officers for our branches in all 36 states in Nigeria.
  • The ideal candidates must currently work in a commercial bank as marketers with 2 years’ cognate experience.

Skills Required:

  • Ability to evaluate needs of customers and determine what products or services would best serve those needs
  • Good interpersonal skills
  • Excellent Communications skills (written and oral)
  • Marketing and Selling skills
  • Leadership and negotiation skills
  • Good Relationship management skills.
  • Confident and must possess excellent networking skills.

Knowledge Required:

  • Basic knowledge of Accounting, Finance and Economics.
  • Banking operations, policies and procedures.
  • Good knowledge of the Bank’s products and services.
  • Business development and acquisition
  • Marketing, Selling and Cros.

Profit Center Manager (Personal Banking / SME)

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.

Roles & Responsibilities

  • Ensure significant increase in market share within own region.
  • Drive performance of the unit – liability generation and quality risk asset creation.
  • Risk asset appraisal, disbursement and monitoring.
  • Ensure effective relationship building and management with new and existing customers.
  • Optimally exploit new and existing opportunities in the market.
  • Drive the reactivation of all inactive/dormant accounts in the branch.
  • Plan and implement marketing strategies to boost profit
  • Supervise and coordinate the activities of account officers.
  • Perform other related duties as assigned by the Business Manager.
Qualification and Requirement:
  • We are looking to hire talented and experienced individuals to drive Personal Banking/ SME as Profit Centre Managers for all our branches across the country.
  • The ideal candidates must currently work in a commercial bank as marketers for personal banking with 5 years’ experience.

Knowledge Required:

  • Basic knowledge of Accounting, Finance and Economics.
  • Banking operations, policies and procedures.
  • Good knowledge of the Bank’s products and services.
  • Business development and acquisition
  • Marketing, Selling and Cros

Skills Required:

  • Ability to evaluate needs of customers and determine what products or services would best serve those needs
  • Good interpersonal skills
  • Excellent Communications skills (written and oral)
  • Marketing and Selling skills
  • Leadership and negotiation skills
  • Good Relationship management skills
  • Confident and must possess excellent networking skills.

Join any of these WhatsApp Groups to receive Prompt Job Alert on WhatsApp

Head of Processing

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Act as a leader to enhance team performance to the delight of customers through efficient transaction processing.

Roles & Responsibilities

  • Responsible for all customer service (non-cash related) processing activities in the branch. These include Funds transfer, Clearing, Trops, LDU, etc.
  • Ensure effective and timely service delivery to customers at all customer service unit.
  • Ensure efficient TAT in line with service level agreements.
  • Drive timely and error-free processing culture among team members.
  • Ensure timely balancing and execution of end-of-day procedures.
  • Ensure timely and accurate collation of clearing cheques for presentation to ZPC.
  • Ensure effective utilization of physical assets at the Customer Service Support Unit.
  • Recommend Process Improvements as it relates to Customer Service Support in a bid to ensue service efficiency and cost minimization.
  • Ensure timely reconciliation and proof of accounts
  • Ensure no Incidence of losses due to Fraud, Regulatory infractions, and Processing errors occur.
  • Serve as an effective backup for the BOM.
  • Perform other related duties as assigned by the BOM.
Qualification and Requirement:
  • We are looking to hire talented and experienced individuals with 3 years banking operations experience in a commercial bank for our branches in Lagos and Ebonyi state.
  • The ideal candidates must currently work in a commercial bank with minimum of 3 years in banking operation.

Knowledge Required:

  • Good knowledge and understanding of banking operations.
  • Good understanding of basic accounting.
  • Conflict management.

Skills Required:

  • Good knowledge and understanding of Banking operations.
  • Excellent customer service capabilities.
  • High level of integrity /Sense of Responsibility.
  • Basic Accounting knowledge.
  • Analytical skills/Problem-solving.
  • Attention to details.
  • Good Interpersonal skills.
  • Fast and error free processing.
  • Supervisory skills.

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Method of Application

Interested and qualified candidate for “Job Vacancies at The United Bank for Africa Plc (UBA)” should click the button below to apply.

Deadline: November 22, 2021

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