Entry Level Jobs at ipNX Nigeria Limited

IpNX Nigeria Limited – ipNX is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria.

ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. Click Here to Read more About IpNX

Applications are invited from interested and qualified candidates to apply for Jobs at ipNX Nigeria Limited

Job Specifications:

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Job ID: 96
Department: Information Systems and Technology
Function: Service Desk Management/Network Support
Reporting to: Head, IS&T
Travel Frequency: Occassional

Job Description:
  • Provide 1st-level support and ensure quick issue resolution in alignment with defined OLAs. Ensure smooth running of end-user workstations and coordinate the installation, enhancement and operational support of local area networks (LAN) and PBX.

Expected Key Results:

  • End User Satisfaction
  • Operational Excellence
  • End User Productivity
Qualifications and Requirements:
  • A Bachelor’s Degree (2.2) / HND (minimum of Upper Credit) in Computer Engineering, Electrical and Electronics Engineering or any IT related Degree.

Functional Skills:

  • Experience providing superior customer service and support
  • Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure.
  • Proven knowledge and understanding of TCP/IP, SMTP, SNMP, VPNs, and security methodologies.
  • Thorough knowledge of voice and data communications techniques and technologies.
  • Domain knowledge of Asterisk-based PBX

Work Experience:

  • 1-2 years directly related work experience in a technical helpdesk position supporting Windows 7, 8 & 10, Microsoft Office tools or open source alternatives, and business applications in a business environment.

Other Requirements:

  • Knowledge of multiple desktop programs, configuration and debugging techniques.
  • Experience supporting Windows 7, 8 & 10, Open source Office productivity tools like Libre Office, Mail clients (like Thunderbird, Outlook), Asterisk-based PBX, basic hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely.
  • Strong work ethic, detail-oriented as well as excellent oral and written communication skills.
  • Sound problem resolution, judgment and decision-making.
  • Strong interpersonal and organization skills, successful in working both independently and in a team environment.
  • Strong problem solving skills.

Network Administrator

Job Specifications:

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Job ID: 63
Department: Information Systems and Technology
Function:  Network Administration and Security
Reporting to: Head, System Operations
Travel Frequency: N/A

Job Description:
  • The purpose of the job is to primarily support highly complex systems including the overall administration, security, redundancy of our enterprise network infrastructure.

Expected Key Results:

  • Overall uptime of network systems
  • Maintain secure and compliant network processes and procedures
  • Reporting
  • Other responsibilities as assigned
Qualification and Requirement:
  • a Bachelor’s Degree (minimum of 2.2) / HND (Upper Credit) in Computer Science, Computer Engineering, or Computer Information Systems or any related field.

Work Experience:

  • Minimum of 2 years of experience as an IT Network Engineer
  • An in-depth and up-to-date knowledge of System Network design and management.
  • Implementation and administration of data and VOIP networks (LAN, WAN, Wi-Fi).
  • Experience in an enterprise environment.
  • Previous experience working in a Cyber/Network Security role would be a plus.
  • Experience with advanced network concepts and technologies: QoS, CoS, VoIP, flow control.
  • Relevant hands-on experience with the following technology or equivalent: Cisco switches, routers, VPN, VOIP, and wireless access.
  • Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment.
  • Possession of CCNA certification; CCIE and/or CISSP an added advantage.
  • Knowledge of software development process, quality control, and impact assessment is a plus.

Other Requirements:

  • Excellent analytical, conceptual thinking, strategic planning, and execution skills to drive organizational chang
  • Strong team player
  •  Ability to mentor less experienced engineers
  • Solid problem solver
  • Ability to quickly learn and apply new tool sets, technology and concepts
  • Proven ability to organize, prioritize, and manage multiple projects effectively; deal with changing priorities, and to meet deadlines in a rapidly changing, fast-paced environment.
  • Effective communication and interpersonal skills to present information and ideas clearly and succinctly and to explain various application software and hardware to end users.

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Visual Designer

Job Specifications:

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Job ID: 93
Department: Product Management
Function: Visual Designing
Reporting to: Head, Product Management
Travel Frequency: Occassional

Job Description:
  • The Visual Designer is responsible for creating eye-catching and professional Graphic, UI/UX & Motion Designs for the retail business by applying global standard artistic and design principles.
  • The role requires you to create the concepts, artwork and layouts for all of the division’s digital projects based on design briefs and meetings with stakeholders, solicit for approval of mockups and prototypes and then finally see through to completion, the production of these design projects.

Expected Key Results

  • Visual Design
  • Graphic Design
  • Motion Design
  • Brand Design
  • UI & UX
  • Product Development & Marketing
  • Design Research
Qualification and Requirement:
  • A Bachelor’s Degree (2.2) / HND (minimum of Upper Credit) in Engineering, Computer Science, Visual Arts, Design or related fields.

Functional Skills:

  • A complete portfolio of visual design artworks for various purposes that meet the highest standards of delivery and quality
  • Excellent visual, verbal and written communication skills along with presentation and negotiation skills

Work Experience:

  • Minimum of 1-3 years of experience as a visual designer or similar
  • Hands-on Experience with creating compelling designs as a Graphics Designer, Visual Designer or Similar
  • Marketing and brand development experience
  • Experience using all elements of graphic design to illustrate business concepts
  • Advanced Proficiency in Image & Video Editing Software
  • Advanced Proficiency in Adobe Creative Cloud (Majorly Photoshop, Illustrator & InDesign)
  • Advanced Proficiency in 2D/3D Animation (with apps such as After Effects) is a plus
  • Advanced Proficiency in UI/UX Apps (Adobe XD & Sketch)
  • A creative storyteller with multimedia presentation abilities
  • Knowledge of web programming or scripting languages such as HTML, CSS and JavaScript would be an advantage
  • Proficiency in keeping up with visual design technologies and industry trends
  • Ability to work independently as well as collaborate with cross-functional teams

Other Requirements:

  • Creative Thinking
  • Artistic Ability
  • Active Listening
  • Customer Focus
  • Tech Savvy
  • Action orientation
  • Problem Solving
  • Cultivate Innovation
  • Resilience
  • Self-Development
  • Nimble Learning
  • Excellent Decision Quality
  • Time Management Skills
  • Collaboration Skills
  • Team Oriented
  • Organizational Skills
  • Stress Management
  • Attention to Detail
  • Open to Constructive Feedback

Service Fulfillment Engineer

Job Specifications:

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Function: Service Delivery & Support
Travel Frequency: Occasional
Reporting to: Team Lead, Network Core & Service Delivery
Employment Type: Full-time

Job Description:
  • Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.
  • He will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers. These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
  • He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution. Your key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.
  • He is equally tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers – including pre-sales support, service delivery (installation & configuration) as well as support calls or visits.
  • In addition to the above, he is also required to provide routine in-house training and mentoring for lower level staff and other units where required.

Expected Key Results:

  • Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX Network as well as for enterprise customers as per agreed set standards and SLAs.
  • Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
  • Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.Offer pre-sales support and provide accompanying proposals and design documents with the most optimal and cost-effective solutions that meets the business objectives.
  • Reporting
  • Asset Management
Qualification and Requirement:
  • B.Sc in Computer Science / Computer Engineering / IT Related Disciplines (2.1 / Upper Credit Minimum).

Functional Skills:

  • Understanding of Communications Networks. Cisco network certification is required.
  • A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
  • High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
  • Fluent English
  • Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization

Work Experience:

  • At least 1 year experience within the telecoms space as a Network / Communications Engineer
  • A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
  • A good grasp of technical (wireless & wireline) installations and willingness to learn more
  • Practical Experience with Network Connectivity Devices (Routers & Switches)
  • Experience with LAN / WAN Network Design and Configuration
  • Good working knowledge of Microsoft Office Suite [including MS Project &Visio]

Other Requirements:

  • Customer Focused
  • Hardworking and Tenacious
  • Action Orientation
  • Tech Savvy
  • Result Driven
  • Excellent Decision Quality
  • Attention to Detail
  • Problem Solving
  • Excellent troubleshooting and analysis skills
  • Impeccable Customer Service and Support Skills
  • Customer Focus
  • Self-Development
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Systems Administrator

Job Specifications:

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Job ID: 90
Department: Information Systems and Technology
Function: System Administration
Reporting to: Head, System Operations
Travel Frequency: Occassional

Job Description:
  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems (hardware and software) and related infrastructure to enable continuous innovation within the information systems landscape

Expected Key Results:

  • Network Infrastructure Uptime/AvailabilityAdminister server infrastructure in accordance with standards and project/operational requirements
  • Identify and promote best systems administration practices and patterns
  • Perform continuous system/network monitoring
  • Provide Tier II/other support
  • Participate in disaster recovery planning and testing
  • Identify approaches that leverage resources and provide economies of scale
Qualification and Requirement:
  • Bachelor’s Degree (Minimum of 2.2) / HND (Upper Credit) in Engineering / Information Technology / Computer Science
  • Professional Qualification (CCNA, ITIL, LPIC/CompTIA, etc.) an added advantage

Functional Skills:

  • Ability to leverage technology to develop and enhance functional competencies
  • Systems Administrative role in Linux environment
  • Knowledge of networking and network monitoring/management
  • Database Management – MySQL, MSSQL, PostgreSQL, Oracle an added advantage.

Work Experience:

  • Linux, Windows Server, Solaris administration experience necessary, in that order of preference
  • Experience with scripting, installation and migration concepts – in Bash, Perl, Python
  • Virtual Infrastructure administration experience with KVM or VMware highly desired. Storage Area Network administration experience a plus
  • Experience administering a centralized data backup and recovery infrastructure, including installation and configuration of open source data backup solutions like Bacula, BareOS, etc.
  • Experience deploying and administering web servers – Apache/Nginx/Tomcat
  • Working knowledge of cloud technologies like Ovirt, OpenStack a plus
  • Experience with Dev/Ops tooling to build, configure and deploy, a plus
  • Experience with configuration management tools (Chef, Ansible, Salt Stack or Puppet) a plus
  • Working knowledge of WHM/cPanel (website admin panel) and Relational Database Management Systems like MySQL, PostgreSQL, etc.
  • Experience supporting a high traffic customerfacing website infrastructure
  • Experience administering and troubleshooting load balancing appliances in a production environment
  • Sound understanding and extensive experience in network management
  • Previous years of experience working in an ISP environment, a plus.

Other Requirements:

  • Ability to document and implement processes to increase efficiency, productivity, reliability and scalability
  • Project management skills a definite asset
  • Strong understanding of the organization’s goals and objectives
  • Problem solver
  • Ability to work under pressure
  • Customer Focus
  • Tech savvy
  • Team Work
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning.

Network Administrator

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Department: Information Systems and Technology
Function: Network Administration
Reporting to:  Head, Network & Infrastructure
Travel Frequency: Occassional

Job Description:
  • The purpose of the job is to primarily support highly complex systems including the overall administration, security, redundancy of our enterprise network infrastructure

Expected Key Results:

  • Overall uptime of network systems
  • Maintain secure and compliant network processes and procedures
  • Reporting
Qualification and Requirement:
  • Bachelor’s Degree (minimum of 2.1) / HND (Upper Credit) in Computer Science, Computer Engineering, or Computer Information Systems or any related field or a combination of related experience and education

Functional Skills:

  • Relevant hands-on experience with the following technology or equivalent: Cisco switches, routers, VPN, VOIP, and wireless access.
  • Possession of CCNA certification; CCIE and/or CISSP an added advantage
  • Knowledge of software development process, quality control, and impact assessment is a plus.

Work Experience:

  • Minimum of 2 years of experience as an IT Network Engineer
  • An in-depth and up-to-date knowledge of System Network design and management
  • Implementation and administration of data and VOIP networks (LAN, WAN, Wi-Fi)
  • Experience in an enterprise environment
  • Previous experience working in a Cyber/Network Security role would be a plus
  • Experience with advanced network concepts and technologies: QoS, CoS, VoIP, flow control
  • Relevant hands-on experience with the following technology or equivalent: Cisco switches, routers, VPN, VOIP, and wireless access

Other Requirements:

  • Excellent analytical, conceptual thinking, strategic planning, and execution skills to drive organizational change
  • Strong team player
  • Ability to mentor less experienced engineers
  • Solid problem solver
  • Ability to quickly learn and apply new tool sets, technology and concepts
  • Proven ability to organize, prioritize, and manage multiple projects effectively; deal with changing priorities, and to meet deadlines in a rapidly changing, fast-paced environment
  • Effective communication and interpersonal skills to present information and ideas clearly and succinctly and to explain various application software and hardware to end users

Join any of these WhatsApp Groups to receive Prompt Job Alert on WhatsApp

Product Manager

Job Specifications:

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Department: Product Management
Function:  Product Management
Reporting to:  Head, Product Management
Travel Frequency: Occassional

Job Description:
  • The Product Manager is responsible for managing ipNX’s set of retail products over their life cycle from ideation through development, launch sale, marketing and support and finally discontinuance.
  • The role involves managing the entire portfolio of products with the primary objective of maximizing sales & profitability while also delivering complete customer satisfaction and delight. Other key responsibilities include: Product Positioning and Strategy.

Expected Key Results:

  • Product Portfolio Roadmap Evolution
  • Product  Innovation & Analysis
  • Product Launch and Improvement
  • Product Positioning & Strategy
  • Product Promotion
  • Product Research
  • Product Performance & Management Reporting
Qualification and Requirement:
  • Bachelor’s Degree (2.2) / HND (minimum of Upper Credit) in Engineering, Computer Science, or an equivalent

Functional Skills:

  • Experience of delivering features and products at scale
  • Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
  • Knowledge of principles and methods for showing, promoting, and selling products or services
  • Aptitude in decision-making and problem-solving
  • Products/Proposition Development and Management
  • Business Case Development
  • Business/Product Presentations Skills
  • Demonstrable interpersonal and relationship management skills at expert level.
  • Documentation and Strategic planning skills
  • Excellent communication skills
  • Project management skills also desirable

Work Experience:

  • Minimum of 3 years track record of bringing new products to market within a Retail environment that meet the highest standards of delivery and quality
  • At least 2 years plus product development, market and industry experience in a supervisory capacity
  • Prior experience in product management and research
  • Experience using data to illustrate business conclusions
  • Product Life Cycle Management
  • Knowledge of the market and industry
  • Experience working in the Telecommunications industry is desirable
  • Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications
  • Experience working with cross-functional teams (both internal & external)

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Creativity
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning
  • Ensures Accountability
  • Drives Engagement
  • Excellent Decision Quality 

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Method of Application

Interested and qualified candidate for “Jobs at ipNX Nigeria Limited” should click the button below to apply.

Interested and qualified candidates should address their Cover Letters to:
The Human Resource Manager,
Human Capital Management,
ipNX Nigeria.

Deadline: November 30, 2021

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