Jobs at Stanbic IBTC Bank

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Stanbic IBTC Bank is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.

Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking, and wealth and investment banking in Nigeria.

Applications are invited from interested and qualified candidates to apply for the jobs at Stanbic IBTC.

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Manager, Customer Contact Centre (Outbound)

Job Specifications:

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Job Description:
  • Responsible for delivering the customer base management strategy for the organization and the introduction of new best practice processes to deliver a high-performance culture across the outbound team.
Qualifications and Requirements:
  • Candidates should possess a First Degree in any field.
  • Minimum of 10 years of experience

Personal Competencies:

  • Strong Leadership Qualities
  • Good verbal and written communication skills – sincere and articulate
  • Conflict Resolution Skills
  • Knowledge and Experience in Effective Service Delivery
  • Strong Influencing and Persuasive Skills


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Manager, Customer Contact Centre (Inbound)

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • To ensure effective and efficient management of the Customer Care Centre – Inbound by providing first-line contact to customers/general public.
Qualifications and Requirements:
  • Candidates should possess a First Degree in any field.
  • Minimum of 10 years of experience

Personal Competencies:

  • Strong Leadership Qualities
  • Good verbal and written communication skills – sincere and articulate
  • Conflict Resolution Skills
  • Knowledge and Experience in Effective Service Delivery
  • Strong Influencing and Persuasive Skills


Go to Method of Application


SHARE THIS JOB

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Method of Application

Interested and qualified candidates should apply by clicking on the BUTTONS below.


Manager, Customer Contact Centre (Outbound)


Manager, Customer Contact Centre (Inbound)

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Deadline: Not Specified

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