Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-center of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million.
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Airtel Nigeria is currently recruiting interested and qualified candidates for vacant position in the organization. The company whose product offerings include 2G, 3G and 4G wireless services, mobile commerce, and enterprise services.
Applications are invited from interested and qualified candidates to apply for the Latest Job Recruitment at Airtel Nigeria.
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
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Job Description:
To plan, monitor and ensure achievement of customer and revenue market share objectives set for state operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion
KEY ACCOUNTABILITIES
Increase Revenue earning customer net additions – Prepaid & Postpaid
- Identify and formulate state sales strategies to help Drive gross additions
- Supervise health of acquisitions, compliance on activations
- Oversee activating connections as per the stipulated turnaround times
Increase Revenue from the State
- Meet the Revenue targets for Prepaid and Postpaid in the State
- Focus on revenue growth through Data and Smartphone growth
- Focus on revenue growth by driving high value customers through MNP & Postpaid & Smartphone customers
Expand Distribution Width & Depth
- Identify and formulate state sales strategies to help Drive Distribution across showrooms and Dealer Service Agents
- Ensure expansions to align to dimensioned number of Active Easy Charge Outlets
- Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets
Network Coverage & Quality
- Network Optimization
- New Sites ROI and deployment
- Follow through with ZTOs in delivering cell availability, quality of calls and reduction of outages at sites within state
Deliver Showroom Experience
- Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores
- Ensure provision of standard Infrastructure at state showrooms
- Ensure showroom employees are up-skilled in industry training and certifications for the role
Achieve Employee Engagement scores in line with the Engagement target for the State Business area
- Continuously motivating the frontline employees through leadership by examples
- Implement all action plans that will address hygiene issues etc. from engagement survey
Qualifications and Requirements:
- Bachelor’s degree in Management or related Social Sciences
- Masters in Business Administration would be preferred additional qualification
Relevant Experience
- 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
- Relevant experience in Telecom industry is desirable
Other requirements (Behavioural etc.)
- Result Orientation
- Great problem-solving skills Good communications skills
- Good interpersonal skills
- Customer centric
- Sound understanding of Sales systems and Process
- Creative self-starter
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Head, Network Security
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
The role will be charged with ensuring Network Security.
Responsibilities:
Ensure Compliance to Airtel Africa Information Security Policy (AAISP) as relates to Network
- Implementation, Compliance and Controls of Networks related AAISP
Partner Management
- To work with Network Managed Services partners to ensure their compliance to AAISP in regard to Airtel Business
Security of Physical Asset
- Airtel network physical assets at MSC locations and data centres, working through Facilities of SCM
- Physical cabling and device security within the core nodes working with MS partners and Networks Core team
- Physical security of assets at sites, working through Operations team and Tower co partners
Qualifications and Requirements:
- Network Security
- Core network
- Charging Nodes
- IP Networks in general
- MPLS
Educational Level & Functional:
Must have:
- Bachelor of Engineering degree in Telecom or Electronics or equivalent
- Certifications in Network security
- Certifications in Cyber security
Working Experience:
Must have:
- A minimum of 10 years or more of work experience in the Telecoms environment
- Must understand telecom NMS and OSS
- Should have experience in GSM and WCDMA domains through telecom experience. LTE experience will be an added advantage
- Should understand Telecom billing and Revenue assurance activities
- Cyber Security
- Network Security
Other Requirements:
- Strong problem solving and decision-making skills
- Ability to draw conclusions from complex technical data
- Strong analytical capabilities and troubleshooting
- Customer knowledge about internal as well as external customers and awareness of their situation and needs.
- General Process knowledge
- Business knowledge – to have knowledge in business and financial awareness to ensure understanding of the implications of revenues
Method of Application
Interested and qualified candidates should apply by clicking on the BUTTONS below.
Deadline: Not Specified
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