Latest Job Vacancy at Kuda Bank

- Advertisement -

Kuda Bank is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more.

Kuda Bank is recruiting for the vacant position. All Interested candidates are advised to go through the available position carefully and submit their applications appropriately before the deadline.

Apply now to fill out the latest job vacancy at Kuda Bank.

- Advertisement -

Service Monitoring Officer

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:

We are looking for a proactive and self-motivated Service Monitoring Officer to support the day-to-day running of the Kuda Technology IT estate. In a nutshell, we have a lot of technology services, and need a person who will be responsible for monitoring all of that. The ideal candidate should have a growth mindset, superb interpersonal skills, and the ability to manage multiple projects concurrently. You will advise and be encouraged to make recommendations for improvements to existing processes and platforms, being proactive and intuitive to the requirements of the team, whilst taking every advantage of the learning opportunities that will be a core part of the role. We are seeking someone with excellent communication skills who can interface directly with internal stakeholders to understand their needs in order to support, administer and enhance the systems and processes accordingly.

Roles & Responsibilities:

We are looking for a Service Monitoring Officer to join our team and be responsible for measuring, tracking, analyzing and reporting on service performance metrics and providing recommendations to improve service levels. The responsibilities include but are not limited to:

- Advertisement -
  • Identify critical systems for monitoring
  • Deployment and support of the tools in use to monitor systems and applications
  • Perform continuous reports on the status of all technology services
  • Escalate identified issues to the proper personnel and follow through on the resolution of such issues
  • Run daily maintenance checks, run DB queries, upgrade agents to the latest versions, and verify-update configuration when needed
  • Work closely with Technology support & IT Support (IS Admin) teams to ensure proper support is provided to their customers
  • Performing other related tasks as may be required from time to time

Join any of these WhatsApp Groups to receive Prompt Job Alert on WhatsApp

Qualifications and Requirements:

  • Experience in a similar role
  • Previous experience in FinTech and/or Financial Services (desirable but not mandatory)
  • Research methodology, analysis & interpretation
  • Knowledge of regulations governing the management of financial services
  • A broad understanding of the bank’s procedures and policies and Computer literacy
  • High degree of intelligence, communication, and analytical skills

iR Job Alert

Never Miss Any Job Openings. Let us inform you whenever a new job opens. Join iR Job Alert

Method of Application

Qualified and interested candidates should Apply by Clicking the LINK below.

Deadline: Not Specified

Check Intel Region Jobs for more available opportunities.

- Advertisement -

Share an update or tip with us on WhatsApp: 07064212243

Receive Job Alerts through our Social Media Channels:

NOTE: Intel Region Jobs (Jobs Region Alert) is the leading job informant in Nigeria and not necessarily an affiliate of the employer’s company.

- Advertisement -

Popular Jobs

INEC Staff Recruitment 2024 – Independent National Electoral Commission

The Independent National Electoral Commission (INEC) was established by the...

Latest Vacancies at Stanbic IBTC Bank

Stanbic IBTC Bank is a full service financial services group...

Latest Recruitment at Shell Petroleum Development Company (SPDC)

Shell Petroleum Development Company (SPDC) is the pioneer and leader of...

Job Vacancies at PwC – PricewaterhouseCoopers Nigeria

PricewaterhouseCooper (PwC) Nigeria has been operating in Nigeria since 1953...

Latest Vacancy at First Bank of Nigeria (FBN)

First Bank of Nigeria is a Nigerian multinational bank and...