9mobile Nigeria is a proudly Nigerian private limited liability company empowered by a Unified Access Service License from the Federal Government of Nigeria in March 2007 to provide a broad range of telecommunication services nationwide across the voice, data and enterprise services spectrum.
9mobile Nigeria has taken a leading role in the market for exceptional Customer Experience, Quality of Service, and Innovation. At 9mobile, Innovation is not just a buzz word; it is about how the company brings meaning into people’s lives, and relentlessly pushes the frontiers to find new ways to solve everyday challenges.
Applications are invited from interested and qualified candidates to apply for the latest jobs at 9mobile Nigeria.
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
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Job Description:
Provide support on all VAS platforms and ensure they have adequate capacity to support deployed services for all commercial requirements based on identified business needs
Principal Functions
- Support the planning and optimization of EMTS value added services (VAS) platforms and ensure compatibility and integration with EMTS existing infrastructure.
- Participate in the design and implementation of VAS Messaging, Mobile data, WAP, GPRS, Multi-media products, etc.
- Collate all RFP document for any new VAS platform planned to be deployed based on commercial requirements.
- Enhance the forecast mechanism for proper capacity planning of all the VAS nodes.
- Assist in the coordination and integration of new products as it affects USSD, IPCC, SMSCMMS and other network elements.
- Liaise with the vendor and end users during project implementation and facilitate proper handover of the deployed solution to operations team.
- Perform any other duties or responsibilities assigned by Manager, VAS Planning
Qualifications and Requirements:
- First degree or equivalent in Electrical Engineering, Electronic/Telecommunication, Computer Science or any other related science qualification.
- Two(2) years post NYSC relevant work experience
Experience, Skills & Competencies
Knowledge
- Business Application Knowledge
- Telecommunications Technology Fundamentals
Skills
- Problem Solving
- Teaming
- Personal Effectiveness
Behavior
- Personal Effectiveness
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Teamwork
- Customer Focus
2023 ONGOING JOBS
Manager.BSS & RAN Operations
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Abuja | Nigeria. See other Jobs in Abuja
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Job Description:
- Coordinate the daily BSS operations including operations and maintenance, CR/WO implementation, integration, and commissioning of 2G/3G/4G sites and health checks for BSS and RAN systems
- Principal Functions
- Coordinating new RAN nodes integration
- Coordinating corrective RAN/BSS maintenance as required, and assisting the field operation teams to resolve BSS/RAN issues including clearing of QOS alarms, resolving BSS-related outage and network problems.
- Coordinating root cause analysis, network trend analysis and incident reporting
- Coordinating RAN Node health checks and preventive maintenance
- Coordinating second level and necessary back office support to the Field, and NOC teams
- Ensuring optimum availability of BSS nodes
- Coordinating the BSS database management, including network parameter changes, BSC/RNC rehoming, cutovers, new features implementation, network upgrades, BTS/Node B rehoming and packet switch configurations.
- Proactively working with the RF planning team and other stakeholders for deployment of new network features and network improving activities on the network.
- Coordinating the implementation of BSS/RAN-related work orders (WOs) and change requests (CRs)
- Provision of expert BSS operations advice on solutions proposed by various BSS vendors.
- Troubleshooting of critical BSS faults such as faults caused by software bugs, interface faults, severe KPI impacting faults using advanced troubleshooting skills.
- Provision of BSS inputs for cross-technology engagement with other units involved in the deployment of technical solutions
- Participating in major incident reviews, supporting incident managers in identifying real causes and accurate descriptions of incidents and impacts
- Management of BSS teams’ activities and evaluation of their performance.
- Carrying out other duties as assigned by the Head, NOC and BSS
Qualification and Requirement:
- First degree or equivalent in Electrical or Computer Engineering or relevant discipline
- Six (6) or more years post NYSC workexperience with at least three (3) years at supervisory level
- Multi-vendor BSS/RAN experience
Experience,Skills & Competencies
Knowledge
- Network availability andcapacitymanagement
- Network administration
- Network operations and maintenance
Skills
- Communication
- Delegation/ Supervisory
- Problem Solving
Behavior
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Teamwork
- Customer Focus
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Specialist, IT Infrastructure Operations
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
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Are you an Employer? Click HERE to Post A Job
Job Description:
- Responsible for the support & Management of a multi-vendor stack of Infrastructure platforms, integrated to deliver business services to agreed service levels.
Principal Functions
Operational:
- Ensure that availability targets for infrastructure platforms are aligned with overall service targets
- Contribute relevant IT performance metrics for management reports, by the specified deadlines, covering key aspects of service, projects, and people
- Provide out of hours support and guidance to the infrastructure platform support team as needed
- Identify new processes or modify existing processes to improve efficiencies in the support and management of the infrastructure platform stack
- Follow company standards, including security baselines and industry best practice approaches to delivering all IaaS & PaaS services
- Continuously evaluates the design, functionality and performance of supported business applications and makes thoughtful and significant recommendations for Infrastructure improvements/retirements
- Ensure transition and support documentation is fit for purpose, to a high standard and kept up to date
- Carry out other activities as instructed by the Manager, Infrastructure Operations.
Qualification and Requirement:
- First Degree or equivalent in Computer Science / IT, Engineering or a related or relevant discipline.
Experience, Skills & Competencies:
- Five (3) + years of combined Telecom/IT/applications management experience in high-impact role(s) with clear progression in levels of responsibilities
- Demonstrable experience managing a complex stack of multi-vendor Infrastructure platforms at the desired scale, preferably in a Telco environment
- Excellent knowledge in compute, Virtualization, Private Cloud, Public Cloud and understanding of core operating system constructs such as memory, processor, and I/O – disk and network)
- Expert in Information Lifecycle Management (Backup & Archiving)
- Proven professional experience and understanding of Storage, Network, Database, Security and Software Defined Technologies
- Sound knowledge of internal business processes, leading/emerging technologies, and developments within the mobile telecommunications industry and related ecosystems
- Self-starter, with good people management / exceptional interpersonal and organizational skills; Strong can-do attitude and aptitude to drive innovation
- Experience in working through complex issues and providing alternative solutions
- Ability to lead, influence and gain the confidence and respect of senior executives and functional leadership
- Ability to cope and deliver at satisfactorily high levels when under intense pressure
- Exceptional analytical, quick-learning, and critical thinking skills
- Strong change management skills.
Manager, IT Infrastructure Operations
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
- Build and manage a team of Infrastructure, service-oriented, business outcome focused specialist teams responsible for the support & Management of a multi-vendor stack of Infrastructure platforms, integrated to deliver business services to agreed service levels
Principal Functions
Strategic/Management:
- Own and manage the infrastructure platform and services to deliver the IT goals. Bring a business management approach and deliver IaaS to all business services
- Contribute to IT planning by ensuring that infrastructure platform projections and budgets are accurate, and that costs are well managed
- Build strong infrastructure platform support capability within the team and proactively identify all relevant risks that will threaten the success of the team and mitigate these risks by the implementation and enforcement of relevant processes and action plans
Operational:
- Ensure that availability targets for infrastructure platforms are aligned with overall service targets
- Contribute relevant IT performance metrics for management reports, by the specified deadlines, covering key aspects of service, projects, and people
- Provide out of hours support and guidance to the infrastructure platform support team as needed
- Identify new processes or modify existing processes to improve efficiencies in the support and management of the infrastructure platform stack
- Ensure that the team follow company standards, including security baselines and industry best practice approach to delivering all IaaS & PaaS services
- Continuously evaluates the design, functionality and performance of supported business applications and makes thoughtful and significant recommendations for Infrastructure improvements/retirements
- Ensure transition and support documentation is fit for purpose, to a high standard and kept up to date
- Undertake periodic appraisals, recruit, train and develop team members in conjunction with the HR team to meet the changing needs of the company
- Carry out other activities as instructed by the Head, IT Operations.
Qualification and Requirement:
- First Degree or equivalent in Computer Science/IT, Engineering or a related or relevant discipline
Experience, Skills & Competencies
- Five (5) + years of combined Telecom/IT/applications management experience in high-impact role(s) with clear progression in levels of responsibilities
- Demonstrable experience managing a complex stack of multi-vendor Infrastructure platforms at the desired scale, preferably in a Telco environment
- Excellent knowledge in compute, Virtualization, Private Cloud, Public Cloud and understanding of core operating system constructs such as memory, processor, and I/O – disk and network)
- Expert in Information Lifecycle Management (Backup & Archiving)
- Proven professional experience and understanding of Storage, Network, Database, Security and Software Defined Technologies
- Sound knowledge of internal business processes, leading/emerging technologies, and developments within the mobile telecommunications industry and related ecosystems
- Self-starter, with good people management / exceptional interpersonal and organizational skills; Strong can-do attitude and aptitude to drive innovation
- Experience in working through complex issues and providing alternative solutions
- Ability to lead, influence and gain the confidence and respect of senior executives and functional leadership
- Highly developed business communications skill (verbal and written), team player, change agent, strategic and creative, and able to drive performance, risk consciousness and compliance within team
- Ability to cope and deliver at satisfactorily high levels when under intense pressure
- Exceptional analytical, quick-learning, and critical thinking skills
- Strong influencing and change management skills
Method of Application
Interested and qualified candidates should apply by clicking the buttons below;
Deadline: Not Specified
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