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Monday, September 25, 2023

Latest Vacancy at Coronation Merchant Bank

Coronation Merchant Bank is a strong emerging merchant banking franchise in Nigeria. We will demonstrate innovation by developing solutions to diverse customer problems, differentiating ourselves from competition with creative products and service offerings and proactively initiating change and improvement measures.

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We demonstrate a high level of integrity by being ethically unyielding and honest, inspiring trust by unambiguous communication, matching behaviors to words and taking responsibility for actions.Our operations are transparent and always comply with all regulations and applicable laws.

Applications are invited from interested and qualified candidates to apply for the Latest Vacancy at Coronation Merchant Bank.

Job Specifications:

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Job Description:

As an Anti-Fraud Officer in our bank, your responsibilities will include:

  • Fraud & Defalcation Reporting: Collaborate closely with our Internal Audit team to generate timely monthly and weekly Fraud & Defalcation return reports. Ensure that monthly returns are submitted within five working days of the following month, and weekly returns are provided every Monday before close of business.
  • Proof of Ledger Verification: Update the proof of ledger as necessary, ensuring it aligns with the system ledger balance. Maintain accuracy in the Balance Under Investigation account and the Fraud and Defalcation account.
  • Transaction Review – Internet Banking: Thoroughly review all alerts received via email from theapplication. Confirm that transactions conducted through internet banking align with both bank and customer known activities.
  • Transaction Review – Core Banking Platform: Review alerts received via email from theapplication. Verify that transactions executed on the core banking platform align with established bank activities.
  • Customer BVN Verification: Obtain and verify customer BVNs (Bank Verification Numbers) to prevent, detect, and mitigate potential fraud risks within the bank.
  • Complaint Management: Efficiently manage and resolve complaints as soon as they are received. Log all customer fraud alerts and complaints, escalating them as per our internally predefined process.
  • Security Measures: Ensure the implementation of robust security measures to safeguard customer data and transactions. Uphold a zero-tolerance approach towards any breaches to customer information.
  • Customer Satisfaction: Monitor internal customer satisfaction ratings to assess the effectiveness of anti-fraud measures and strategies.
  • Transaction Monitoring: Conduct regular anti-fraud processes and transaction monitoring to proactively identify and curb losses stemming from suspicious activities.

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Qualifications and Requirements:

  • Should possess B.Sc/HND in any related field.

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Method of Application

Interested and qualified candidates should forward their CVs to: careers@coronationmb.com using the position as the subject of the email. (Tip: Learn how to write a Professional CV).

Deadline: September 30, 2023

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