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Wednesday, November 29, 2023

2023 MainOne Cable Graduate Trainee Program

MainOne Cables Nigeria is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cables Nigeria is recruiting smart, vibrant, and young graduates to join the pool of graduates benefitting the trainee program.

All Interested candidates are advised to go through available positions carefully and submit their applications appropriately for MainOne Cable Graduate Trainee Program before the deadline.

Job Specifications:

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Job Description:

The HR Intern shall support the implementation of the organisation’s performance management strategy and initiatives across all jurisdictions. He / she will also provide administrative support for the implementation of the organisational design strategy.

Specific responsibilities shall include the following:     

  • Provide end to end administrative support for the performance management process- Goal Setting, Mid and year-end appraisals
  • Facilitate the implementation of Mid and Year-end appraisal outcomes
  • Administrative coordination of the performance management process refresher sessions
  • Track the probationary process for new employees to ensure they are confirmed as at when due
  • Coordinate the administration of the performance improvement process
  • Initiate 360-degree appraisals or Upward Feedback Surveys as required
  • Update organisational charts on a monthly basis and as required
  • Update the MainOne Competency Framework as required
  • Prepare reports to provide key HR operational information on areas managed quarterly or as required to facilitate informed strategic decision making and control
  • Prepare and update the internship report on a monthly basis
  • Support the implementation of HR policies for assigned areas to ensure they are relevant, responsive, up-to-date and properly understood company-wide

 Ad-hoc Tasks

  • Support the development and implementation of HR practices/initiatives which encourage employee engagement and involvement
  • Provide support for HR Special Projects including conducting research as required
  • Complete other ad-hoc tasks that may be assigned.
Qualifications and Requirements:
  • A bachelor’s degree in relevant discipline
  • Minimum of 1 year experience in HR management
  • Membership of a relevant professional body will be an added advantage
  • Excellent communication (oral & written) skills
  • Strong interpersonal and stakeholder management skills
  • Excellent analytical, negotiation and problem-solving skills
  • Creative thinking skills
  • Time management and prioritisation skills
  • Working knowledge of the Labour Laws in our operational locations

Demands of the Job

  • Constant awareness of sensitivity and confidentiality involved in the function
  • High level of initiative and creativity in discharging assigned tasks
  • Ability and willingness to work long hours and meet tight deadlines when required

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Customer Experience Intern

Job Specifications:

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Job Description:

The ideal candidate will be primarily responsible for handling all inquiries, via all our channels and report the same on a weekly basis to all internal stakeholders. Specifically, the responsibilities also include:

  • Attend to all inbound enquiries (phone, email, chat (Zendesk)
  • Pre-qualification of leads received via enquiry desk
  • Prepare and send a weekly report of all received enquiries and status to all internal stakeholders.
  • Follow up on assigned leads with the respective Account Managers to ensure timely engagement of prospects.
Qualifications and Requirements:
  • 1st degree from a reputable higher institution
  • At least 1-year of work experience preferably in a similar role

Skills & Competencies

  • Good interpersonal skills
  • Good IT skills: Word, Excel, and PowerPoint
  • Excellent interpersonal and relationship-building skills.
  • Strong oral and written communication skills.
  • Detail oriented and able to take ownership of assigned tasks

Demands of the Job

  • Good planning and organization skills 
  • Ability to work independently
  • Ability to pay attention to detail
  • Fast learner

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Method of Application

Interested and qualified candidates should apply by clicking on the BUTTONS below.

Deadline: Not Specified

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