MTN Nigeria Latest Recruitment 2023

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable.

It is through the compelling brand that we can attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Applications are now invited from interested and qualified candidates to apply for the MTN Nigeria Latest Recruitment 2023.

Job Specifications:

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Job Description:
  • Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.
  • Code applications in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities. 
  • Create and execute/coordinate technical test plans for application change, new deployment and upgrades.
  • Participate in transitions of the application or technical architecture components to the testers. 
  • Fix any defects and performance problems discovered in testing.
  • Continuous monitoring of Service Performance to ensure maximum service availability
  • Effective management of changes to minimize service disruption and maximize service availability and quality
  • Effectively work with other dependent teams such as Vendors, Service Management, Security team, Delivery and Engineering team, other Operations teams. 
  • Provide information timely for Audits and Security requests and ensure any gaps raised are closed 
  • Effective access controls to supported systems.
  • Broad knowledge of the business processes within the Telecommunications sector.
  • Specialized knowledge of IT support procedures, application construction, hardware technologies, systems integration and development techniques.
  • Regular Stakeholder Engagement to understand business drivers and ensure system availability and performance to support the business.
  • Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
  • Ensure Incident and Problem resolution within SLAs.
Qualifications and Requirements:
  • First degree in Computer Science or any related discipline 
  • UNIX shell scripting
  • Application Developer/Business Intelligence
  • PL/SQL and RDBMS knowledge 
  • Fluent in English 

Experience:

  • 3 – 7 years’ experience which includes:
  • 2 to 3 years of experience in IT Development or IT Operations
  • Experience working in a medium or large organization 

Working knowledge of:

  • Project management principles, Agile principles and general technical management
  • Broad knowledge base of application development using an array of application development tools
  • Service Monitoring 
  • Application development lifecycles
  • User Requirements analysis standards and methods
  • DEVOPS Practices and Tools
  • Managing Cloud Services and Licenses

2023 ONGOING JOBS

Accountant - Budget

Job Specifications:

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Job Description:
  • Participate in annual budget preparation and budget re-forecasting/reviews including dynamic forecast for the Division
  • Compile statistical and financial data to support budget preparation and ensure input data is provided for dynamic budget, forecast on headcount and travel preparation.
  • Examine budget estimates for completeness, accuracy and conformance with MTNN procedures and regulations.
  • Maintain accurate record of all OPEX/CAPEX transactions on the Oracle system.
  • Facilitate the maintenance of effective financial controls in the division, ensuring effective maintenance of the MTNN budgetary controls.
  • Manage the accrual process for the division and support the month-end closing activities.
  • Analyze records of present and past operations, trends and costs, administrative commitments and obligations incurred in operations.
  • Maintain financial PPPs for the division, ensuring compliance with GAAP requirements and MTN accounting policies.
  • Oversee the preparation of divisional financial and operational performance reports to management, analyzing the operating expense reports and report on variances against budgets.
  • Interpret accounting/financial information to evaluate the financial performance of divisional operations.
  • Investigate and resolve OPEX issues and respond to queries from other departments regarding budget.
Qualification and Requirement:
  • First degree/HND in any relevant discipline 
  • A professional accounting qualification (ACA, ACCA, CPA, CIMA etc.)
  • Fluent in English 

Experience:

  • 3 – 7 years’ experience which includes:
  • Experience in budget forecasting, management accounting/financial reporting within a FMCG environment.
  • Industry relevant experience will be an added advantage
  • Experience working in a medium-sized organization 

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Manager - Enterprise Business Solutions

Job Specifications:

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Job Description:
  • To Plan, design and support the delivery of solutions to respective Enterprise Business Solutions for end-users and ensure all IT systems function properly. In addition, coordinate and oversee activities related to the usability, security and continuity of all such solutions from engineering perspective. 

Description

  • Organize regular engagement with vendor to review improvement areas for Enterprise Business solutions.
  • Maintain detailed documentation of all architectural designs, configurations and implementations done for every integration requirement.
  • Keep abreast of Enterprise Business solutions design patterns and industry trends.
  • Perform the automation of load and performance testing, security testing, application monitoring, and internal acceptance testing.
  • Ensure automation of monitoring and proactive identification and resolution of issues by embedding Machine Learning in error analysis. 
  • Ensure all solutions deployed and tested with its resilience to potential security threats. 
  • Ensure adoption of security by design.
  • Understand current Enterprise Business solution integration capabilities including the use of services-based frameworks and other data integration technologies and strive for continuous improvement.
  • Ensure that new business requirements have gone through the pipeline for analysis and design for subsequent implementation. 
  • Develop and maintain relationships with vendor partners to provide support for outsourced applications.
Qualification and Requirement:
  • Minimum of First degree in the Sciences or Engineering from a recognized university.
  • Fluent in English.

Experience:

  • 6 – 13 years’ experience which includes:
  • 5 years of managing development teams.
  • 5 years of managing high demand pipeline in Telecom environment.
  • Minimum of 5 years solution analysis, design and integration experience and exposure to formal requirements and design processes with very good understanding and knowledge of Charging Systems, Channel types – contact and contactless, Service Delivery and subscription platforms. 
  • Strong experience with architecting and deploying cloud ready and enabled solutions including use of server-less computing technologies for applications.
  • Strong experience with DevOps best practices including CI/CD (Continuous Integration/Continuous Deployment), automated testing, release automation, application performance monitoring, production operations and software quality assurance.
  • Experience working or leading efforts related to deployment of Charging Systems , VAS, Subscription platforms, USSD GW & SMSC platforms.
  • Experience with managing environments with significant outsourced vendor supported functions fused with in-house engineering.
  • Proven strong leadership skills to manage changes and critical issues in a highly dynamic environment.

Manager - Customer Enablement Platforms

Job Specifications:

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Job Description:
  • Lead the planning, designing, and delivery of robust Customer enablement solutions that meet end-users’ needs while ensuring seamless IT system functionality.
  • Ensure solutions’ usability, security, and continuity from an engineering perspective, working closely with cross-functional teams to guarantee successful deployment and adoption.

Description

  • Ensure new business requirements undergo thorough analysis and design before implementation.
  • Ensure automation of monitoring, and proactively identify and resolve issues by embedding Machine Learning in error analysis. 
  • Ensure all solutions are deployed and tested for their resilience to potential security threats. 
  • Ensure the adoption of security by design.
  • Maintain detailed documentation of all architectural designs, configurations, and implementations done for every integration requirement.
  • Perform the automation of load and performance testing, security testing, application monitoring, and internal acceptance testing.
  • Understand the focus of future business and provide support in all activities involving enterprise platform solutions.
  • Understand current enterprise business solution integration capabilities, including the use of service-based frameworks and other data integration technologies, and strive for continuous improvement.
  • Organize regular engagement with the vendor to review improvement areas for Enterprise Business solutions.
  • Ensure coordination within the team and vendors across the enablement platform value chain for appropriate knowledge sharing and transfer.
Qualification and Requirement:
  • First degree in Computer Science, Electrical/Electronic Engineering, or any related discipline 
  • Fluent in English 

Experience:

  • 6 – 13 years’ experience which includes:
  • 5 years of managing high demand pipeline in Telecom environment.
  • Minimum of 5 years solution analysis, design and integration experience and exposure to formal requirements and design processes with very good understanding and knowledge of Charging Systems, Billing systems, Connectivity, IOTs,  Channel types – contact and contactless, Service Delivery and subscription platforms.
  • Strong experience with DevOps best practices including CI/CD (Continuous Integration/Continuous Deployment), automated testing, release automation, application performance monitoring, production operations and software quality assurance.
  • Excellent knowledge of software engineering methodologies, frameworks and tools including structured software engineering methodologies such as Agile, Scrum and RUP.
  • Proven strong leadership skills to manage changes and critical issues in a highly dynamic environment.
  • Significant experience with managing environments with large outsourced vendor supported functions fused with in-house engineering.

Manager - Project Management

Job Specifications:

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Job Description:
  • To plan, manage the project/program execution and reporting, manage and allocate resources for the execution of IT projects in line with the needs of all business units in the organization and MTNN business plan.

Description

  • Carry out feasibility studies in new business initiatives and develop a project charter, identifying project scope, expectations, objectives, risks, approach and deliverables with senior management and stakeholders, to support business goals.
  • Develop detailed work plans and identify project deliverables and ensure all projects are well defined in terms of detailed project deliverables, milestones and time frames.
  • Deploy and manage resources effectively for the successful execution of IS projects, securing the release of project required resources including project staff and financial resources.
  • Review issues and problems in relation to projects, deal with vendors and administer contracts and identify project risks, as well as recommend actions to mitigate risks.
  • Assist in evaluating, tracking and managing the development and performance of team members, to ensure productivity and achievement of business results.
  • Close out project ensuring all resources are accounted for and released appropriately.
  • Compile lessons to learn for use by project teams in execution of on-going and future projects and participate in post project delivery review.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualification and Requirement:
  • First degree in Electrical/Electronics, Computer Science/Engineering or related discipline
  • Certifications in the Agile practice area – Scrum etc. 
  • Possession of a professional project management certification (PRINCE2/PMP) will be an advantage
  • Fluent in English

Experience: 

  • 6 – 13 years’ experience which includes:
  • Minimum of 5 years’ experience in an area of specialization; with experience in supervising/managing others.
  • Minimum of 2 years’ experience in agile practices and related tools.
  • Experience in coordinating multiple projects within and outside a program.
  • Experience working in a medium to large multinational Technology organization.
  • Formal project management experience in a telecommunication technology business environment such as but not limited to customer care & billing systems (CC&BS, Enterprise Resource Planning (ERP) systems environment, Charging System, payment systems, VAS system.
  • Formal project management experience in digital technologies such as cloud technology, new generation apps, APIs and microservices.
  • Proven experience in Managing large scale digital projects and solutions across complex, trans-national, cross-Functional program and channels
  • Experience of facilitating project coordination and managing expectations across internal, 3rd party and/or client teams according to project requirements and workstreams from kick off to deployment. 
  • Risk management prior to and during the project execution, managing risks within project timelines, budgets and quality. 
  • Quality reporting for different spectrum of stakeholders.

Manager - Customer Value Management MoMo PSB

Job Specifications:

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Job Description:
  • Drive the development and execution of Fintech advanced products & services Customer Value Management strategy, in line with the group mandate: customer acquisition, development and retention by understanding the customer base, including defining the requirements, setting goals and monitoring the metrics. Lead the design of all localized CVM campaigns, track roll-out and measure effectiveness.

Description

  • Develop and implement the medium to long-term strategy for Customer Value Management proposals and ensure alignment of the initiatives undertaken in line with the group strategy and mandate
  • Review CVM initiatives and support the corrective actions
  • Work with MTNN CVM team where required regarding customer data management and data structures for Fintech 
  • Analyze customer base trends and highlight areas of the business that needs to be developed further to increase customer usage, revenue and retention 
  • Analyze customer base revenue and usage to determine upsell and cross sell value propositions
  • Own the development and implementation of the CVM programs and projects, ensuring localized nuances specific to Nigeria are adequately factored in
  • Lead campaign design, production, test, roll-out, assessing commercial return and evaluation
  • Develop comprehensive loyalty and rewards campaigns across various customer segments  (Local Campaigns)
  • Monitor and ensure all local CVM campaigns are reliably executed in systems and other customer touch points
  • Translate business requirements and CVM strategy into data related insights
  • Define base offers and provide input into proposition design
  • Set up and execute comprehensive base management dashboards
  • Analyze customer base trends and highlight areas of the business that needs to be developed further to increase customer usage, revenue and  retention  
  • Report on daily, weekly and monthly basis in order to grow the value of the in-life revenue and loyalty of the customer base 
  • Construct, implement/fine-tune methods, processes/systems to enhance effectiveness/meet MoMo PSB business objectives
  • Provide monthly reporting on impact both financially and operationally CVM Management programs
  • Identify innovative ways of doing direct marketing to customers aside from SMS blasts/broadcasts
  • Manage the post-activity reports and in-depth performance evaluation to determine how existing decisioning rules can be enhanced to drive increased business benefits
  • In line with Group guidelines prepare the detailed Monthly BTL Plans to be followed by the Campaign Management team. Report progress, risks, and issues to be acted upon
  • Other tasks and duties, as assigned.
Qualification and Requirement:
  • First degree in any related discipline
  • Relevant post graduate qualification is an advantage
  • Fluent in English

Experience:

  • 6 – 13 Years’ experience including:
  • Experience in Fintech, banking or Financial Services
  • Experience in developing and deploying CVM campaigns in the Telecom/Financial/Consumer industry 
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.

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Manager - Data Channel

Job Specifications:

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Job Description:
  • To plan and manage the distribution of data products through direct and indirect sales channels.
  • To define, develop and ensure sales of data bundles/packages as well as devices.

Description

  • Identify and develop a robust pipeline of prospects within strategic accounts that are systematically qualified, while managing the decision-making process within the account to ensure sales opportunities are closed.
  • Develop compelling business cases for investment within relevant verticals, to assist in clearly identifying return on investment and risk.
  • Drive the integration of channel strategy with the overall Sales & Distribution strategy, develop action plans for achieving targets, and ensure effective execution of plans.
  • Review and analyze channel operations and performance to ensure effective utilization of channels through optimum product availability and distribution within sales channels.
  • Liaise with other relevant Departments (Marketing, Sales Support, Regions and Channels, Finance Procurement) to ensure the sales process is uninterrupted and sales targets are achieved.
  • Develop criteria for evaluating potential and existing distribution channels, define performance criteria for dealers, and allocate volume targets per sub-region, as well as target guidelines for data bundles with respect to network availability.
  • Research the market and competition to provide insight on market trends with respect to products, identify new opportunities for sales and revenue, and maintain a prospect list per region for target marketing.
  • Liaise and attend meetings with other functions necessary to perform duties and aid business and organizational development.
  • Conduct research and trend analysis of the market and competition in order to prescribe the necessary demographic split in terms of resources, terminals, and SIMs and identify new opportunities for sales and revenue.
  • Develop and drive enforcement of operational guidelines for the direct sales team.
  • Monitor and prepare periodic reports on channel profitability, data bundles, and sales performance trends and generate periodic channel assessment reports for channel performance review.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements, and regular review of their training needs.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualification and Requirement:
  • First degree in any related discipline 
  • Fluent in English

Experience:

  • 6 – 13 years’ experience which includes:
  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
  • Experience working in a medium to large organization
  • Experience in sales or marketing management portfolio.
  • Experience in financial management and profitability of SME.

Admin / Legal Manager - Wholesale Channel

Job Specifications:

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Job Description:
  • To define, develop, and drive the implementation of MTNN wholesale sales strategy for MTNN
  • To plan and manage the distribution of products through indirect sales channels

Description

  • Drive the integration of sales channel strategy with overall Sales & Distribution strategy and ensure execution of plans is in alignment with set objectives.
  • Review channel operations and performance and carry out analysis to determine the number of indirect sales points required to achieve sales targets, ensure these are put in place, and allocate volume targets per distributor.
  • Conduct research and trend analysis of the market and competition, review channel business performance, and monitor and report on channel profitability, dealer performance, sales performance, and related market opportunities.
  • Develop criteria for evaluating potential and existing indirect channel distributors, ensure effective utilization of channels through efficient channel practices, and set goals for distributors accordingly.
  • Monitor and prepare periodic reports on channel profitability, distributor or dealer performance, and sales performance trend, and generate periodic channel assessment reports for channel performance review.
  • Attend distributor sales team meetings on a periodic basis to communicate product strategies, upcoming objectives, exchange ideas, and share opportunities to promote products.
  • Liaise with relevant departments/units (Marketing, Financial Operations, Regions, Channels, etc.) to ensure the sales process is uninterrupted and sales targets are achieved  
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualifications and Requirements:
  • First degree in any related discipline 
  • Fluent in English

Experience:

  • 6 – 13 years’ experience which includes:
  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others.
  • Experience working in a medium to large organization.
  • Experience in Fast Moving Consumer Goods (FMCG/Retail/Telco), which includes 2 years management experience.
  • Experience in distributor & sales channel management.
  • Experience in financial management, profitability & analytics.

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Manager - Pricing High Value

Job Specifications:

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Job Description:
  • To ensure that strategic/marketing decision-making is supported by an accurate, efficient, and effective marketing/financial modeling information support system, as well as leveraging internal and external research.

Description

  • Review and evaluate trends and advances in telecom technology markets, provide product feasibility and forecasts, and develop a business case.
  • Estimate economic lives and depreciation schedules for telecom investments.
  • Use relevant metrics and measures to routinely monitor the pricing of products, services, and the billing system with a view to providing insight into the competitiveness and responsiveness of MTNN products and services.
  • Review the information generated through the intelligence system and solve any related information problems. Access secondary data sources to correct or complete intelligence information.
  • Use market analysis, customer satisfaction, and internal service costing data to develop and manage value-based pricing strategies across the full range of MTNN products and services.
  • Review market and internal conditions, analyze data for use in developing business cases, and develop strategic technology, market, and financial plans.
  • Develop optimal pricing models for all MTN N products and services.
  • Execute data analytics that distills key business issues.
  • Drive information dissemination with marketing teams by developing and managing a process.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Qualifications and Requirements:
  • A first degree in Economics, Accounting or a related discipline
  • Fluent in English

Experience: 

  • 6 – 13 years’ experience which includes:
  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others.
  • Experience working in a medium to large organization.
  • Strong talent for drawing up conclusions and recommendations from complex set of data.
  • Hands-on experience in accounting and financial forecasting.

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Method of Application

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Deadline: April 25, 2023

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