Operations Specialist at Ericsson Nigeria

Ericsson Nigeria is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. 

Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

Applications are invited from interested and qualified candidates to apply for Operations Specialist at Ericsson Nigeria

Job Specifications:

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Job Description:

  • We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations.
  • This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What You Will Do

  • Help with Assurance support activities
  • Handle incident management
  • Assist with Problem management
  • Perform system administration
  • Work with Billing operations.

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Qualifications and Requirements:

  • Bachelor’s Degree in Engineering (IT, Telecom) 
  • 3-5 years’ experience of Linux / Unix system administration
  • Experience in Ericsson billing and charging system.

Additional Requirements:

  • Knowledge of Managed Service telecom operations practice
  • Knowledge sharing and collaboration skills
  • Ericsson knowledge
  • English skills
  • Delivering results & meeting customer expectations
  • Analyzing
  • Working with people
  • Creating & innovating
  • Applying expertise & technology.

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Method of Application

Interested and qualified candidate for “Operations Specialist at Ericsson Nigeria” should click the APPLY HERE button below.

Deadline: Not Specified

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