Personal Assistant at Standard Chartered Bank

Standard Bank of South Africa merged with the Bank of West Africa in 1965 acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa.

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Applications are invited from interested and qualified candidates to apply for role of Personal Assistant at Standard Chartered Bank.

Job Specifications:

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Job Description:

Job ID: 2300005741

The Role Responsibilities

  • To Manage overall CCIB Office, provide administrative, secretarial, and general assistance to the Head of CCIB, RMs, Client Coverage, Nigeria, and West Africa and the entire CCIB Nigeria Team. 

Business Partnership:

  • Provide support to all Directors, Associate Directors, Associates and Team Members in the co-ordination of the departmental activities by ensuring that all meet their objectives
  • Arrange meetings / conferences, video calls and conference calls
  • Arrange travel, hotel reservation and visa application for the Head CCIB Client Coverage, Nigeria and West Africa
  • Reconcile travel expense for the Cluster Head CCIB Client Coverage, Nigeria and West Africa
  • Update team Organogram
  • Manage Outlook Database
  • Maintain confidentiality of highly sensitive issues
  • Ability to prioritize various given tasks and ensuring deliverables are met by working efficiently and in       accurate manner
  • Managing the facilities/office equipment, and any other related tasks
  • Ordering of various types of stationery for the office
  • Trouble shooting all IT, office, financial, general issues until resolved
  • Liaise with HR/outsourcing vendor on driver/dispatch issues
  • Ensure that every team member’s e-Learning is valid and up to date
  • Being able to support the Business Planning Manager when needed
  • Support CCIB Nigeria Team
  • Ad hoc activities as assigned by people leader

Risk Management:

  • Be proactive in ensuring compliance with Bank policies and procedures
  • Ensure that all team members comply with Group compliance processes such as clear desk policy and locking systems while away from seats

Regulatory and Business conduct :

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Support the CCIB Team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities:

  • Embed Here for good and Group’s brand and values in CCIB.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Key Stakeholders
Internal:

  • Senior Banker / Banker 
  • Credit Analyst 
  • Product partners 
  • CCIB Team (CF, FM, TB, R&C, FI, LC, and GS)

External:

  • Clients
  • Legal firms, Audit
  • Travel Agents
  • Hotels, restaurants & conference venues
  • Embassies and Consulates
Qualifications and Requirements:
  • Bachelor’s Degree in any preferred Degree
  • Ideally 3 plus years’ experience in a PA role or other relevant environment
  • Languages: English and/or local language skills as relevant to country requirements 

Role Specific Competencies:

  • Spot Opportunities
  • Solve Problems
  • Take the Lead
  • Build Resilience
  • Collaborate
  • Communicate.

2023 ONGOING JOBS

Trade Service Officer

Job Specifications:

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Job Description:

Job ID: 2300003932

Role Responsibilities
Strategy:

  • The Trade Service Officer is entrusted to ensure operation in full compliance with all Country and Group policies as well as local regulatory requirements, through
  • Receives the client’s hard copy application/instruction. The application/document is reviewed to ascertain that it relates to a Trade product. 
  • Timestamps the client’s application/instruction as well as the acknowledged copy and immediately register it. 
  • Where the client’s application/instruction relates to Global products such as LCs, Bills for Collection, Open Account/Invoice
  • Financing, Guarantee; such should be registered on Trade Dashboard (TD) system. A transaction reference is automatically assigned to the registered application. 
  • Where the client’s application/instruction relates to Local products such as Form M, such should be registered on eOps system. A transaction reference is automatically assigned to the registered application. 
  • Annotates the assigned transaction reference on the acknowledged copy of the client’s application and release the acknowledged copy to the client where necessary. 
  • Where the client’s application/instruction is on the back on an already registered Trade transaction e.g. where the application received is an amendment request on an existing LC, payment instruction on an existing LC etc., call up the existing LC reference on Trade Dashboard (TD) and register the application/instruction as an amendment step 
  • Submit the client application/instruction to the Trade Scanning staff for immediate scanning to GBS for processing.
  • Trade scanning staff auto prints the cover page (with bar code), attaches same to the client’s application/instruction/documents and scans to GBS for processing immediately. 

Registration of clients’ application/instruction on TD is as follows; 

  • Client LC application form is registered on TD under ISS step with product code 01
  • Client’s LC amendment, LC cash cover and cancellation Instruction is registered under AMD step on TD with product code
  • Bank set LC Shipping Documents for sight LC is registered under PAY ACP for usance LC 
  • Advance set LC shipping documents is registered under MSC with amount as 005 for sanctions screening 
  • Discrepancies acceptance instruction is registered under APA step for sight LC and AAC step for usance LC with product.
  • Loan Liquidation instruction is registered under MSC 003 step with product code 01 for LC or 03 for Bills 
  • Original documents for bills for collection is registered under ISS step with product code 01 
  • Advance set of documents under Bills for collection is registered under ISS step with product code 3 and amount as 05. 
  • Accepted Bill of Exchange is registered under ACP step with product code 03 
  • Guarantee Issuance application is registered under ISS step with product code 02 
  • Guarantee Amendment instruction is registered under AMD step with product code 02 
  • FECD for LC and Bills are registered under MSC 001 step with product code 01 for LC and 03 for Bills 
  • Invoice Buyer and Invoice Seller are registered on OTP under NEW (New Document Submission) with product code IFNB/IFNS 

Business:

  • Receives the client’s hard copy instruction. The instruction/document is reviewed to ascertain that it relates to a Trade product and does not fall under documents to be registered on TD or eOPS. 
  • Timestamps the client’s document/instruction as well as the acknowledged copy and immediately register it on the hard copy register. 
  • Sign off and release the acknowledged copy to the client. 
  • Deliver the client’s instruction to the responsible Trade Ops staff for necessary processing. 
  • Ensure the responsible Trade Ops staff signs against the registered documents in the hard copy register. This is important for necessary future audit trail. 

End of Day Reconciliation:

  • For all transactions/documents received and registered in Trade Dashboard (TD), review TD and ensure all registered transactions have been scanned to GBS. Spool a report of all transaction registered in TD showing all have been scanned to GBS and share with your LM via mail for necessary review. 
  • For all transactions/documents received and registered in eOps, review eOps and ensure all registered transactions have been received by the responsible Trade team. Spool a report of all transaction registered in eOps showing all have been delivered to the Trade Ops team and share with your LM via mail for necessary review. 
  • For all transactions/documents received and registered in hardcopy register, review the register and ensure all registered transactions have been received by the responsible Trade team. Get the LM to sign off on the register to evidence EOD recons check. 
  • Where any transaction is yet to be scanned to GBS, provide the pending reason to the LM via mail. The LM should take necessary action to have this resolved. 
  • Any item not scanned after 24 hours should be escalated to the Head of Trade Operations. 
  • Reconcile the number of packages received from the courier services with TD and EOPS records to ensure that documents received have been scanned 
  • The EOD reconciliation must be reviewed and signed off by the Team lead or his delegate in the follow format.
  • The EOD can also with sent via mail with an attachment of the courier register and TD register. 
  • Number of documents received from the courier services 
  • Number of documents registered in Trade Dashboard

Key Relationships
Internal:

  • Head & team members of Trade Operations
  • Head & managers of GBS
  • Trade BRM 
  • Group Trade Operations & Centre of Excellence
  • Local TB Product Management
  • CCIB Head, RMs & CMs
  • BB Head, RMs
  • Business Technology 
  • Front Office & Middle Office
  • Other Operations Functions
  • Other Functions (HR, Finance, Legal & Compliance, Tax)
  • Audit and investigations

External:

  • Customers 
  • Vendors
  • External consultants

People and Talent:

  • Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners.
  • Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
  • Employ, engage and retain high quality people such that the team is skilled and experienced to deliver its obligations.  Ensure succession planning for critical roles.
  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.
  • Review team structure and capacity plans in accordance with change in business structure and demand.

Regulatory and Business Conduct:

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Create a climate where risk issues are surfaced without fear and resolved as part of our culture.
  • Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.
  • Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
  • Key Stakeholders
  • Global Trade COO, Global TB Risk and Governance Head, Regional Trade COO, Regional Trade Head, Regional / Cluster COO , Global Head of Trade Technology, Global Trade Operations, Global Trade Product, Regional and country risk framework owners

Other Responsibilities:

  • Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
  • Promote the Group’s brand and Here for good with employees, clients and regulators. 
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • Maintain effective communication with key stakeholders, including regulators and staff.
Qualifications and Requirements:

Our Ideal Candidate:

  • Academic or Professional Education/Qualifications; University educated
  • Licenses and Certifications/accreditations; none additional
  • Professional Memberships; relevant memberships to be agreed
  • Bank training; none additional 
  • Languages; English

Role Specific Competencies:

  • Business Facilitation
  • Manage Change
  • Management of Frontline Risk
  • Business Governance & Support
  • Strategy & Business Model
  • Service Delivery & Operations
  • Manage Conduct
  • Manage Risk
  • Manage People

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Principal, DLG

Job Specifications:

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Job Description:

Job ID: 2300003210

Role Responsibilities

  • To support the Global Banking Relationship Managers across Africa & Middle East with the structuring and execution of relevant Lending transactions . This role will focus on West Africa origination and execution.
  • We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  
  • To us, good performance is about much more than turning a profit.  It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good. 
  • We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Business:

  • Engage with West African target clients to negotiate relevant Diversified Lending transactions (as coordinated by the Client’s Relationship Managers)
  • Ensure that relevant transactions are structured appropriately to maximize deal returns while allowing for potential distribution or sell down (as required)
  • Work with junior DLG resources in preparation of deal economics, information memoranda, pitch books, presentations, prospectuses, deal summary sheets and other forms of reports as applicable under the supervision of the Diversified Lending Team lead.
  • Identify potential cross-sell opportunities from Diversified Lending transactions (i.e. Cash, Trade and Financial Markets) to maximize client revenue and returns without prejudice to the Bank’s Conduct Principle of Fair Outcomes for Clients
  • Be jointly responsible to achieve the quantitative and qualitative performance objectives set for the Diversified Lending team
  • Develop and maintain relevant industry and product knowledge and stay abreast of developments within the industries or markets in which our clients operate
  • Represent Standard Chartered Bank in matters relating to relevant Diversified Lending transactions or applicable industry events (as required)

Risk Management:

  • Work with junior DLG staff to prepare financial models to support the structuring and analysis of relevant transactions (as required for each transaction)
  • Prepation of credit applications, including detailed analysis of business, industry, financial and management risk under the supervision of the Diversified Lending Team lead.
  • Engage with Risk and other internal stakeholders to obtain necessary transaction approvals
  • Analysis and negotiation of legal documentation related to Relevant Transactions under the supervision of the Diversified Lending Team lead.
  • Proactively identify potential risks or issues which are affecting or may affect the portfolio of relevant Diversified Lending transactions
  • Ensure that relevant transactions are structured appropriately for potential distribution or sell down (as required)
  • Establish/maintain a good control environment related to Diversified Lending facilities

Processes:

  • Ensure that all relevant transactions are compliant with the relevant Country Underwriting Standards, Portfolio Standards and Product Programs (including Country Addendums)
  • Work proactively with various stakeholders such as Relationship Managers, Risk, Legal, Finance, etc. to reach financial close on Diversified Lending Transactions 
  • Contribute to applicable Transaction Approval applications which may be required, such as the approvals for Credit Risk, Global/Regional Capital Allocation Forum, Non-presence Countries, Country Risk Limit Allocation, Underwriting/Portfolio Standards or PPG Deviations, etc

Governance:

  • Take ownership of documentation execution for relevant transactions ensuring that all approved or required terms and conditions are correctly reflected in the transaction documentation and all relevant approvals are recorded and stored appropriately
  • Ensure compliance with all applicable policies and procedures in relation to booking, monitoring and reporting of relevant Lending transactions
  • Prepare the Deal Checklists and review the accuracy and completeness thereof against the deal files for each Lending deal

Regulatory and Conduct:

  • Prepare or contribute to representations to Audit and Regulators with regard to the relevant Lending transactions
  • Maintain a functional understanding of Internal policies and external regulatory changes that may affect the Diversified Lending role or the portfolio of relevant Diversified Lending transactions
  • Embed the Group’s Values and Code of Conduct in all matters ensuring adherence to the highest standards of ethics and compliance with relevant policies, processes and regulations
  • Actively seek to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; and The Right Environment

Other Responsibilities:

  • Perform any other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Qualifications and Requirements:
  • Post graduate Degree in Finance
  • 7-10 years experience in structuring and executing complex lending transactions in Africa
  • Mandatory Bank e-learnings
  • Anti-Money Laundering, Counter Terrorist Financing and Sanctions
  • Group Code of Conduct
  • (iSAFE) Information Security Awareness for Everyone
  • Living with HIV
  • Reputation Risk
  • Introduction to Operational Risk in Standard Chartered Bank
  • Anti Bribery – Mitigating Bribery Risk
  • Health Safety & Environment
  • Core Credit Curriculum
  • Language: Business level English

Role Specific Competencies:

  • CCIB – Commercial Loan Review
  • CCIB – Financial Analysis
  • CCIB – Financial Statement Analysis
  • CCIB – Financial Forecasting and Modelling
  • CCIB – Legal Analysis
  • CCIB – Cross-Selling

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Method of Application

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Deadline: April 5, 2023

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