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Tuesday, November 29, 2022

Jobs at the Confederation of African Football (CAF)

The Confederation of African Football (CAF) was founded in 1957 by four nations: Egypt, Sudan, Ethiopia and South Africa. As the administrative body of the region, CAF manages competitions, offers technical and administrative training courses while actively fostering the promotion and practice of football.

It maintains very close links with FIFA in coordinating tournaments for different events such as the World Cup, Youth and Women competitions and the Olympic Games Football Tournaments.

Applications are invited from interested and qualified candidates to apply for jobs at the Confederation of African Football (CAF).

Job Specifications:

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Job Description:
  • Ready to lead a new era in African football?
  • You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit a Protocol and Event Coordinator
  • CAF is looking for a Protocol and Event Coordinator, to ensure the successful operational delivery of the biennial competition, we have set up a local events team. Its aim is to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas.
  • This role is a temporary contract, and the role will be based in Côte d’Ivoire. 

Responsibilities

  • Support the Protocol & Event Manager with developing and implementing the CAF Protocol guidelines for the tournament. 
  • Coordinate arrangements and contacts with internal departments, external stakeholders, and guest groups. 
  • Plan and coordinate specific assigned tasks in accordance with the project outline. 
  • Prepare Protocol specific training documents for event workforce, contractual partners, and service providers.
  • Act as a liaison with internal CAF departments and external stakeholders such as government agencies and embassies on Protocol and invitation-management topics for the tournament.
  • Administer all protocol services, including preparing seating documents, advising on forms of address and ceremonial matters and welcoming guests.
  • Use of event-specific tools and cooperation on the further development of an event-specific IT environment.
  • Draft accurate and timely progress reports for the line manager.
  • Prepare site visits and inspections.
Qualifications and Requirements:
  • Bachelor’s Degree in Business Administration, Management, or related fields.
  • Relevant work experience and strong knowledge of Protocol and/or experience engaging with people in particular positions of influence and importance.
  • 1 to 3 years in hospitality and/or guest services in the event industry or large-scale guest servicing operations.
  • Fluent in English and French Languages, both written and spoken; command of (Arabic and/or Portuguese) is a Plus.
  • Ideally experience within a sport/event organisation or in a mega project, preferably a world class sport event.
  • Strong administrative skills and exceptional attention to detail. 
  • High level of diplomacy and customer service.

Protocol and Event Manager

Job Specifications:

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Job Description:
  • Ready to lead a new era in African football?
  • You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit a Protocol and Event Manager. 
  • CAF is looking for a Protocol and Event Manager, to ensure the successful operational delivery of the biennial competition, we have set up a local events team.
  • Its aim is to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas. This role is a temporary contract, and the role will be based in Côte d’Ivoire. 

Responsibilities

  • Build a hospitality concept for VIP/VVIP lounges.
  • Support and supervise the planning and implementation of all VIP platforms (hospitality/seating) during the tournament.
  • CAF Club:
    • Create a new concept, including branding, set-up, look and feel, printed and other material.
    • Manage the relevant guest list and arrange access to the club.
    • Coordinate at events, daily planning, price monitoring.
    • Procurement and contracts for the CAF Club.
    • Take care of VIP coordinators (linked to CAF Club and VIP/VVIP guest management (including training sessions and briefings).
  • Responsible for allocated VIP guest management activities at the tournament.
  • Guest management: Provide support to teams, where necessary.
  • Responsible for the coordination and distribution of all VIP tickets in the area of responsibility.
  • Plan staffing needs for on-site guest management, including the training of VIP coordinators.
  • Coordinate VIP invitations in close cooperation with the relevant CAF departments and divisions (Competitions, Commercial, Travel & Accommodation, Executive Office of the President, Office of the Secretary General, etc.) 
  • Provide support for the on-site implementation of CAF protocol (including the seating tool).
  • Produce a final report for the tournament, identifying possible improvements for future events.
  • Draw up and administer guest lists (master guest list).
  • Use of event-specific tools and cooperation on the further development of an event-specific IT environment.
Qualification and Requirement:
  • Bachelor’s Degree in Business Administration, Management, or related fields.
  • Commercial Training, Event Management training, or equivalent basic training.  
  • At least 5 years of relevant experience in event accommodation management.
  • Fluent in English and French Languages, both written and spoken; command of (Arabic and/or Portuguese) is a Plus.
  • Extensive experience in VIP guest management and event management.
  • Excellent organisational skills.
  • Detail-oriented working methods.
  • Structured approach and ability to grasp abstract concepts.

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Workforce Manager

Job Specifications:

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Job Description:
  • Ready to lead a new era in African football?
  • You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit a Workforce Manager
  • CAF is looking for a Workforce Manager, to ensure the successful operational delivery of the biennial competition, we have set up a local events team. Its aim is to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas.
  • This role is a temporary contract, and the role will be based in Côte d’Ivoire. 

Responsibilities

  • Responsible for workforce planning, administration & logistics for the tournament in conjunction with the respective project lead. 
  • Build, sustain, and clarify country-specific people processes, policies, and procedures. Create a consistent business practice and consider local needs.
  • Develop and implement Workforce Experience Service Excellence.
  • Lead Workforce Planning for the tournament and the overall Total Workforce approach.
  • Develop, implement and be the main responsible for the ‘flexible workforce’ strategy, this includes the development of the concept and implementation (including capture of demand).
  • Manage the strategic overview of total Workforce for the Tournament and agree on the Workforce budget and calendar.
  • Ensure that all planned roles are filled with qualified workforce members out of the available pool of staff, freelancers, member association staff, volunteers, etc. 
  • Development of an innovative Workforce IT Solution (Workforce Management Module and Freelancer Database), in order to ensure that Workforce Management adds value to CAF tournaments and events.
  • Recruit, screen and manage freelancers – building a global talent pool.
  • Develop e-learning modules and content for freelancers.
  • Manage contracting of all external workforce members on behalf of respective project leads.
  • Assign service-levels for event-time service and other needs, such as accommodation, mobiles phones, travel & transport requirements, etc. for all the CAF different workforce-member groups.
Qualification and Requirement:
  • Bachelor’s Degree in Business Administration, HR, Workforce Management, or related fields. 
  • At least 5-years of relevant experience in workforce management at major sporting events.
  • Experience in the delivery of large-scale sporting events, preferably across continents or regions. 
  • Fluent in English and French Language both written and spoken; command of any of the other CAF official languages (English, French or Arabic) is a Plus.
  • Able to operate and communicate with senior stakeholders.
  • Innovative and Service-focused.
  • Ability to remain calm in highly pressured and fast-moving environments.
  • Discretion & High level of accountability.
  • Flexible and dynamic.

IT Support Manager

Job Specifications:

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Job Description:
  • Ready to lead a new era in African football?
  • You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit anIT Support Manager
  • CAF is looking for an IT Support Manager, to ensure the successful operational delivery of the biennial competition, we have set up a local events team. Its aim is to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas.
  • This role is a temporary contract, and the role will be based in Côte d’Ivoire. 

Responsibilities

  • Participate in projects to deliver Technology services at the tournament, covering project management, service delivery and operational management.
  • Manage and coordinate internal resources and 3rd party suppliers to ensure expected service delivery and project deliverables are met.
  • Oversee the effective and efficient provision of Technology services for the tournament, including requirement capturing and developing delivery plans.
  • Responsible for planning and managing the Technology operations for the tournament.
  • Plan and manage the mobilisation of Technology staff and Technology contractors for them to perform their duties, including travel, accommodation, meals, accreditation, uniforms, etc
  • Responsible for coordinating the forecast, allocation, distribution, and recovery of CAF Technology assets in all venues of the tournament.
  • Work closely with different client groups to understand the business needs.
  • Develop a thorough understanding of relevant business processes in order to translate business requirements into corresponding Technology Services.
  • Contribute to the development, enforcement, and maintenance of relevant policies, standards, procedures, measures for Event Technology.
Qualification and Requirement:
  • Bachelor’s Degree in Information Technology, Computer Science, Engineering or similar. 
  • At least 5 years’ experience in IT network and infrastructure delivery or Technology program/project management, preferably in sports event management.
  • Fluent in English and/or French Language both written and spoken; command of any of the other CAF official languages (English, French or Arabic) is a Plus.
  • Proven record of successful deliveries of various complexities within Global and Multi-cultural organizations.
  • Excellent organizational and time management skills.
  • Proven ability to influence cross-functional teams without formal authority.
  • Sharp analytical and problem-solving skills.
  • High sense of accountability, trustworthiness, and ethics.
Explore More Opportunities

Marketing and Communication Manager

Job Specifications:

Are you an Employer? Click HERE to Post A Job

Job Description:
  • Ready to lead a new era in African football?
  • You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit aMarketing and Communication Manager
  • CAF is looking for a Marketing and Communication Manager, to ensure the successful operational delivery of the biennial competition, we have set up a local events team. Its aim is to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas.
  • This role is a temporary contract, and the role will be based in Côte d’Ivoire. 

Responsibilities

  • Manage daily marketing and sponsorship activations with Commercial Affiliates.
  • Establish mutually beneficial marketing relationship that will guide the strategic development and execution of marketing activations, with an emphasis on unlocking value exchange.
  • Establish and maintain relationships with key commercial partners and internal CAF stakeholders.
  • Acquire knowledge of CAF Commercial Affiliates rights and commitments in order to identify relevant and meaningful marketing opportunities.
  • Support the Marketing Rights Delivery team on-site for the tournament in the competition’s venues. 
  • Acquire new sponsorships while managing current sponsors.
  • Build and maintain profitable partnerships with key stakeholders.
  • Submit regular reports about revenues, and targets. 
  • Liaises with key departmental leaders and teams to assist with developing and implementing marketing plans and goals.
Qualification and Requirement:
  • Bachelor’s Degree in Sports Management, Marketing, Communication or Related Fields. 
  • At least 5-years of relevant experience in marketing or client servicing within a global brand or agency and event management background.
  • Good working knowledge of digital and social media platforms.
  • Fluent in English and/or French Language both written and spoken; command of any of the other CAF official languages (English, French or Arabic) is a Plus.
  • Experience delivering marketing communications plans using a mixture of online and offline digital, social, and traditional media.
  • Experience managing complex stakeholder relationships and at a senior level.

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Method of Application

Interested and qualified candidates should send their Applications (Motivation Letter, CV, Diplomas, and References) in English or French to: careers@cafonline.com using the Job Title as the subject of the email.

Note

  • Only qualified applicants will be considered for employment without regard to gender, race, age, skin colour, nationality, religion, sexual orientation, or on any other grounds.
  • If you have the necessary qualifications and are keen to work for a top international sporting organization
  • Only direct applications who meet all the required criteria will receive consideration.

Deadline: Not Specified

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