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Wednesday, December 6, 2023

So it’s a prank – Nigerians react as MTN restores debt cancelled by system glitch

Nigerians have decried restoration of all outstanding debts cancelled by MTN Nigeria.

Recall that early hours of Saturday, September 11, 2023, the telecom giant experienced a technical glitch that resulted in the temporary removal of debt from the accounts of subscribers who had borrowed airtime from the company.

Many subscribers upon checking their accounts, discovered that the money they had borrowed had vanished, leaving their balances at zero.

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MTN later responded to the development saying it was due to a technical glitch, adding that the debts would be restored.

“MTN Nigeria Communications Plc can confirm a system glitch impacting balance enquiries. As a result, some customers may receive error messages showing that their balances have been cleared,” the network provider said.


“This is not the case and all balances will reflect accurate figures once the problem is resolved. Our engineers are currently working to ensure this.

“Please accept our apologies. We regret the inconvenience.”

Meanwhile, the telecom giant seems to have cleared the errors and has restored the debts to subscribers as stated.

Several subscribers flooded X, formerly, Twitter, who thought the debt wouldn’t be restored have decried the development.

@Maliqifeoluwa said; “Mtn don restore my N2700 debt o.”

@P_____Cash reacted; “So nah Prank Mtn Dey do 🥲😡😭😭😭😭😭 Eno go better for mtn generation ooo😡😡”

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@TobzyTruth_ said; “Check your balance now. Your MTN debts are back.”

@Dami4reign wrote; “E come dey pain me sey I no borrow airtime from MTN NG.”


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